Territory Sales - Field Sales Account Executive, Senior
Cummins Inc.
Operations Account Liaison - Non Driving - REMOTE
Owens & Minor
full-time
Posted on:
Origin: • 🇺🇸 United States • California
Visit company websiteSalary
💰 $18 - $23 per hour
Job Level
JuniorMid-Level
About the role
- Acts as a single point of contact for specific accounts that need specialized support; including, but not limited to, creating, and working with new orders, confirming delivery appointments, and obtaining authorization of equipment based on payor guidelines.
- Develops strategic relationships within assigned accounts in order to enhance patient care and increase business.
- Coordinate patient orders with assigned providers, clinics and/or hospitals.
- If concerns arise, ensure patient and customer satisfaction expectations are met or exceeded.
- Determine appropriate solutions with account managers, both internal and external.
- Ensure orders are processed and delivered in a timely manner as per agreed upon time windows.
- Assists assigned medical groups and/or provider groups regarding products and services available under their contract.
- Work with sales team, referrals and/or patients to gather documentation/information needed to meet insurance guidelines.
- Requests health plan authorizations/information as required; either electronically or verbally.
- Perform timely follow up on renewal authorizations, outstanding CMN’s and prescriptions.
- Makes or receives calls to/from patients that are awaiting special order items.
- Perform outbound customer satisfaction calls to patients and referrals.
- Performs other duties as required.
Requirements
- High School Diploma or equivalent
- At least two years related work experience.
