Customer Service Coordinator
WinnCompanies
Social Services Designee
CommuniCare Health Services
full-time
Posted on:
Location Type: Office
Location: Beckley • Virginia, West Virginia • 🇺🇸 United States
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Develop and maintain a good working rapport with other direct caregivers to assure their participation in and support of all programs/services to benefit the residents’ psychosocial well being.
- Report all grievances and complaints and make necessary oral/written reports to the Director of Social Services.
- Serve as the resident’s advocate at all times working in harmony with all direct care giving staff to assure that the resident’s needs are being met at all times (i.e. appropriate dress and clean appearance).
- Be aware of any changes in a resident’s condition and report immediately to the RN Charge Nurse.
- Provide information to the Director of Social Services that would help to solve the problems of residents and better meet their needs.
- Improve the quality of services and/or activities and increase a variety of opportunities and choices for the resident.
- Work with the activity department to involve family members and guests in activities whenever possible.
- Maintain confidentiality of all resident/family information at all times.
- Perform general social services duties.
Requirements
- High school graduate or G. E. D. equivalent
- Previous social services experience in a long term care environment.
- Social Work License Required
Benefits
- Beyond our competitive wages
- Life LTD/STD
- Medical, Dental, and Vision
- 401(k) Employer Match with Flexible Spending Accounts
- NOW OFFERING DAILY PAY! WORK TODAY, GET PAID TOMORROW
ATS Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft skills
communicationadvocacyrapport buildingproblem solvingconfidentialitycollaborationresident careattention to detailinterpersonal skillsservice improvement
Certifications
Social Work License
