commercetools

Affiliate Manager

• The Total Rewards Partner will play a critical role in developing and implementing the compensation and benefits strategy and processes for commercetools globally.
• In this role, you will provide guidance, support, and analytical expertise on compensation structures, benefits strategy, and incentive programs to enhance commercetools’ ability to attract, retain, and motivate talent.
• Own and drive annual global rewards review cycles (merit, annual incentives and bonus programs, awards, etc.), including analytics, testing, reporting, and budgeting.
• Perform job evaluations and analysis of roles, compensation benchmarking, and data collection to evaluate internal equity, external competitiveness, and legal compliance of global pay practices.
• Provide analysis and counsel to management on compensation programs and initiatives related to pay structures, short-term incentives, pay change recommendations, new hire offers, and wage and hour regulations.
• Prepare salary survey submission files, perform global job matching, be responsible for market pay system maintenance and administration, ensuring accurate market data and internal data validation.
• Lead commercetools’ compensation structures build-up, refinement, and annual refresh.
• Act as a main contact for day-to-day compensation matters.

Senior Total Rewards Partner

Security Engineer

• As our Principal Engineer Product Security, you’ll support the Engineering team by solving challenging technical problems for an ambitious product and enabling teams to "shift left" to build secure services on multi-cloud infrastructure.
• Formulate, evangelise, and drive adoption of the product security strategy.
• Assess, advise on, and increase the security maturity posture.
• Create a standardised security architecture and operational best practices.
• Help track and drive remediation of security and technology risks.
• Educate product teams on risk assessments, threat modelling, and building secure api-first applications.
• Review requirements and designs to help product teams address shortcomings.
• Embed security tooling into the development process.
• Contribute to the review of external penetration tests and help teams prioritise fixes.
• Collaborate with product teams to improve overall security and resolve specific issues.
• Facilitate or lead customer conversations regarding product security.
• Triage and investigate new attack vectors to determine risk mitigation.
• Drive security and quality initiatives across the organization and support certification audits.
• Collaborate with Product Management, Principal Engineers, and legal/compliance teams.
• Identify skills gaps and facilitate knowledge sharing across the organization.

Principal Engineer, Product Security

• Formulate, evangelise, and drive adoption of the product security strategy
• Assess, advise on, and increase the security maturity posture
• Create a standardised security architecture and operational best practices
• Help track and drive remediation of security and technology risks
• Educate product teams on risk assessments, threat modelling, and building secure api-first applications
• Review requirements and designs to help product teams address shortcomings
• Embed security tooling into the development process
• Contribute to the review of external penetration tests and help teams prioritise fixes
• Collaborate with product teams to improve overall security and resolve specific issues
• Facilitate or lead customer conversations regarding product security
• Triage and investigate new attack vectors to determine risk mitigation
• Drive security and quality initiatives across the organization and support certification audits
• Collaborate with Product Management, Principal Engineers, and legal/compliance teams
• Identify skills gaps and facilitate knowledge sharing across the organization

Backend Engineer

• Support the Search Team by building a modern, integrated search experience for our customers.
• Provide them with a search API for product discovery and the foundations of search capabilities across domains.
• Design and implement search functionalities in a PaaS ecommerce Scala backend.
• Develop in a scalable and multi-tenant architecture.
• Analyze user needs and discuss technical approaches.
• Test software components regarding usability, functionality, and performance and work closely with Product, Management and DevOps.
• Take part in on-call rotations with a worldwide distributed team for production systems.

Senior Backend Engineer – Scala

• Work closely with Product Management to understand the business needs and find appropriate technical solutions
• Design, own and operate scalable, secure payment systems that handle financial transactions efficiently in a multi‑tenant Cloud/SaaS environment
• Lead architecture reviews, make trade‑off decisions for scalability, security and maintainability, and coach other engineers on design and implementation
• Design, implement and test in-store payment and payment device interactions including credit/debit, gift cards, digital wallets, and more
• Contribute to the definition of the team roadmap
• Lead end to end design, delivery, and reliability of our solutions
• Define and drive platform patterns, CI/CD improvements, SLIs and SLOs, observability and testing strategy for our solutions' flows
• Work with engineers from different teams to ensure technical excellence of the whole platform
• Ensure that functional and non-functional requirements (performance, security) are met
• Take part in on-call rotation (with the worldwide distributed team) for production systems

Vice President

• Define and execute a compelling product vision for commerce, ensuring alignment with company goals and customer needs
• Drive the development of new commerce tools that empower retailers and brands to grow. Identify opportunities to Buy/Partner
• Work closely with engineering, design, sales, marketing, and customer success teams to ensure seamless execution
• Ensure commercetools is offering a best in class proposition placing us as the Architects for Commerce Innovation
• Manage and optimize both the End Customer Front End and Business User Front End (Merchant Center) to drive superior user experience and operational efficiency, to the extent that we stand out vs competition
• Define and track key success metrics, ensuring that our commerce solutions contribute to customer growth and drive our ARR expansion
• Stay ahead of industry trends, emerging technologies, and competitive dynamics to maintain a strong market position

VP Product – Commerce

Sales

• Hire, mentor, and grow a team of Senior Account Executives selling into large U.S. enterprises
• Foster a high-performance, customer-first culture grounded in accountability and collaboration
• Coach team members on enterprise deal strategy, pipeline development, and sales best practices
• Collaborate with your team to meet or exceed targets through forecasting, pipeline health, and consistent execution
• Personally engage in complex, high-value sales cycles ($1M+), providing executive sponsorship and modeling best-in-class selling behavior
• Build trusted top-level leadership relationships with customers, acting as a strategic advisor who understands their goals and challenges
• Lead the orchestration of cross-functional pursuit teams, aligning stakeholders from Solution Consulting, Value Engineering, Partners, and Marketing
• Develop and execute account strategies that deliver measurable business outcomes for customers
• Partner with GTM, Product, Marketing, and Customer Success to align sales strategies with product capabilities and customer needs
• Serve as the voice of the customer for the U.S. market, influencing roadmap and go-to-market decisions
• Represent the enterprise sales function in planning sessions, forecasting, and business reviews
• A genuine curiosity for using AI tools to work smarter and more effectively, paired with a drive to learn and put them into practice in your role

Sales Director

Sales Operations Manager

• Own new hire onboarding and continuous enablement for Account Executives (AEs) and Business Development Representatives (BDRs).
• Build and execute AE enablement programs focusing on complex enterprise deal cycles, including multi-threaded discovery, RFP management, and executive alignment.
• Support the adoption of value-based selling by embedding MEDDPICC and Command of the Message™ into all sales motions.
• Create BDR learning programs and playbooks to drive skill mastery and internal promotion pathways.
• Deliver live and on-demand training sessions and coaching engagements to drive real behavioral change.
• Continuously refine programs based on feedback and performance data from platforms like Gong, Highspot, and Salesforce.

Senior Sales Enablement Manager

Account Executive

• Own the Pipeline & Sales Cycle from prospecting to close: including discovery, business value development & discussions, negotiation, and contract execution. Articulate value and ROI clearly through data-driven storytelling and consultative selling.
• Develop and Execute Strategic Account Plans: Own and execute account plans for assigned named accounts, with a focus on long-term growth and multi-solution adoption. Develop land-and-expand motions that convert initial wins into enterprise-wide standardization across business units and regions.
• Build multi-threaded relationships: Develop and drive relationships across the C-suite, Executive Business Lines and IT to influence enterprise buying committees. Engage C-Level stakeholders on strategic business priorities and how commercetools can help deliver value based outcomes.
• Lead Executive Business Reviews (EBRs): showcasing realized value, adoption metrics, and growth opportunities. Drive commercial expansion through strategic value engineering.
• Political Mapping & Deal Orchestration: Create and maintain detailed organizational maps (e.g., power & influence maps) to track power centers, influencers, and potential blockers. Lead and orchestrate cross-functional pursuit teams (Solutions Engineering, Customer Success, Product, Partners, Legal) to deliver compelling, customized solutions.
• Customer Advocacy & Renewal Leadership: Ensure high customer satisfaction and retention by driving adoption and connecting measurable outcomes to business strategy. Identify risk to renewal or expansion and proactively intervene.
• Forecasting & Execution: Maintain an accurate pipeline through disciplined CRM management and forecast new business revenue with precision. Partner with cloud hyperscalers (AWS, Google Cloud, Azure) and global SI partners to influence large-scale digital modernization deals.

Named Account Executive

Product Marketing

• Champion the commercetools Platform, refining its differentiated positioning to drive awareness, adoption, and revenue growth
• Lead messaging and GTM for add-on capabilities across the Platform, Payment Hub, AI Hub, Agent Gateway, integrations, and connectors, ensuring cohesive narratives that highlight business and technical value
• Articulate and evangelize the vision of agentic commerce, helping customers and partners understand how emerging AI concepts and autonomous agents are transforming the future of digital commerce
• Translate complex AI platform concepts, including LLMs, agent orchestration, MCP/ACP-style protocols, model routing, tool invocation, and API-driven orchestration, into clear, differentiated value propositions for technical and business audiences
• Develop a deep understanding of our customers, partners, and developer audiences, uncovering insights that inform messaging, content, and product direction
• Own joint value propositions with strategic partners (Google Cloud, Microsoft Azure, AWS, MongoDB, and others) to amplify our technical credibility and ecosystem advantage
• Drive joint value propositions with technology partners (Microsoft, OpenAI) and ISVs
• Partner with Product and Engineering to shape launch strategies for new platform capabilities, integrations, and AI-powered features, understanding architectural trade-offs, constraints, and real-world implementation considerations
• Drive adoption and enablement through clear, technically grounded content from sales collateral and demos to customer stories and industry thought leadership
• Partner across GTM, Product, and Marketing teams to align on strategic priorities, messaging, and launch plans that elevate commercetools’ market leadership
• Identify market opportunities through an understanding of industry, customer, and competitive trends

Senior Technical Product Marketing Manager

• Lead the positioning, messaging, and go-to-market strategy for the commercetools Platform
• Work closely with Product and Engineering on AI-powered capabilities
• Help define and communicate the value of our connected commerce ecosystem
• Translate complex, technical concepts into compelling stories
• Shape how we bring innovation to life across our portfolio
• Drive awareness, adoption, and revenue growth for the commercetools Platform and add-on capabilities
• Articulate the vision of agentic commerce
• Develop a deep understanding of customers, partners, and developer audiences
• Drive joint value propositions with strategic partners
• Shape launch strategies for new platform capabilities
• Ensure alignment on strategic priorities, messaging, and launch plans
• Identify market opportunities through understanding of industry, customer, and competitive trends

• Lead the positioning, messaging, and go-to-market strategy for the commercetools Platform and related add-on products
• Work closely with Product and Engineering on AI-powered capabilities, including large language models (LLMs), agentic systems, model orchestration, and AI platform integrations
• Define and communicate the value of our connected commerce ecosystem
• Translate complex, technical concepts into compelling stories that inspire adoption and differentiation in the market
• Shape how we bring innovation to life across our portfolio

• commercetools is seeking a Senior Technical Product Marketing Manager to lead the positioning, messaging, and go-to-market strategy for the commercetools Platform (the foundation and technical backbone of all our offerings)
• You will work closely with Product and Engineering on AI-powered capabilities, including large language models (LLMs), agentic systems, model orchestration, and AI platform integrations.
• You’ll help define and communicate the value of our connected commerce ecosystem, empowering customers, partners, and developers to innovate faster and smarter
• You’ll translate complex technical concepts from composable architecture to next-generation agentic commerce into compelling stories that inspire adoption and differentiation in the market
• Champion the commercetools Platform, refining its differentiated positioning to drive awareness, adoption, and revenue growth
• Lead messaging and GTM for add-on capabilities across the Platform, Payment Hub, AI Hub, Agent Gateway, integrations, and connectors, ensuring cohesive narratives that highlight business and technical value
• Articulate and evangelize the vision of agentic commerce, helping customers and partners understand how emerging AI concepts and autonomous agents are transforming the future of digital commerce.