commercetools

Product Marketing

• Champion the commercetools Platform, refining its differentiated positioning to drive awareness, adoption, and revenue growth
• Lead messaging and GTM for add-on capabilities across the Platform, Payment Hub, AI Hub, Agent Gateway, integrations, and connectors, ensuring cohesive narratives that highlight business and technical value
• Articulate and evangelize the vision of agentic commerce, helping customers and partners understand how emerging AI concepts and autonomous agents are transforming the future of digital commerce
• Translate complex AI platform concepts, including LLMs, agent orchestration, MCP/ACP-style protocols, model routing, tool invocation, and API-driven orchestration, into clear, differentiated value propositions for technical and business audiences
• Develop a deep understanding of our customers, partners, and developer audiences, uncovering insights that inform messaging, content, and product direction
• Own joint value propositions with strategic partners (Google Cloud, Microsoft Azure, AWS, MongoDB, and others) to amplify our technical credibility and ecosystem advantage
• Drive joint value propositions with technology partners (Microsoft, OpenAI) and ISVs
• Partner with Product and Engineering to shape launch strategies for new platform capabilities, integrations, and AI-powered features, understanding architectural trade-offs, constraints, and real-world implementation considerations
• Drive adoption and enablement through clear, technically grounded content from sales collateral and demos to customer stories and industry thought leadership
• Partner across GTM, Product, and Marketing teams to align on strategic priorities, messaging, and launch plans that elevate commercetools’ market leadership
• Identify market opportunities through an understanding of industry, customer, and competitive trends

Senior Technical Product Marketing Manager

• Lead the positioning, messaging, and go-to-market strategy for the commercetools Platform
• Work closely with Product and Engineering on AI-powered capabilities
• Help define and communicate the value of our connected commerce ecosystem
• Translate complex, technical concepts into compelling stories
• Shape how we bring innovation to life across our portfolio
• Drive awareness, adoption, and revenue growth for the commercetools Platform and add-on capabilities
• Articulate the vision of agentic commerce
• Develop a deep understanding of customers, partners, and developer audiences
• Drive joint value propositions with strategic partners
• Shape launch strategies for new platform capabilities
• Ensure alignment on strategic priorities, messaging, and launch plans
• Identify market opportunities through understanding of industry, customer, and competitive trends

• Lead the positioning, messaging, and go-to-market strategy for the commercetools Platform and related add-on products
• Work closely with Product and Engineering on AI-powered capabilities, including large language models (LLMs), agentic systems, model orchestration, and AI platform integrations
• Define and communicate the value of our connected commerce ecosystem
• Translate complex, technical concepts into compelling stories that inspire adoption and differentiation in the market
• Shape how we bring innovation to life across our portfolio

• commercetools is seeking a Senior Technical Product Marketing Manager to lead the positioning, messaging, and go-to-market strategy for the commercetools Platform (the foundation and technical backbone of all our offerings)
• You will work closely with Product and Engineering on AI-powered capabilities, including large language models (LLMs), agentic systems, model orchestration, and AI platform integrations.
• You’ll help define and communicate the value of our connected commerce ecosystem, empowering customers, partners, and developers to innovate faster and smarter
• You’ll translate complex technical concepts from composable architecture to next-generation agentic commerce into compelling stories that inspire adoption and differentiation in the market
• Champion the commercetools Platform, refining its differentiated positioning to drive awareness, adoption, and revenue growth
• Lead messaging and GTM for add-on capabilities across the Platform, Payment Hub, AI Hub, Agent Gateway, integrations, and connectors, ensuring cohesive narratives that highlight business and technical value
• Articulate and evangelize the vision of agentic commerce, helping customers and partners understand how emerging AI concepts and autonomous agents are transforming the future of digital commerce.

• Lead the positioning, messaging, and go-to-market strategy for the commercetools Platform and related products
• Work closely with Product and Engineering on AI-powered capabilities, including LLMs, agentic systems, model orchestration, and AI platform integrations
• Define and communicate the value of our connected commerce ecosystem
• Translate complex, technical concepts into compelling stories to inspire adoption and differentiation in the market
• Shape how we bring innovation to life across our portfolio
• Champion the commercetools Platform, refining its differentiated positioning to drive awareness, adoption, and revenue growth
• Lead messaging and GTM for add-on capabilities, ensuring cohesive narratives
• Articulate and evangelize the vision of agentic commerce
• Develop a deep understanding of our customers, partners, and developer audiences
• Drive joint value propositions with strategic partners and technology partners
• Partner with Product and Engineering to shape launch strategies for new capabilities
• Drive adoption and enablement through clear, technically grounded content
• Partner across GTM, Product, and Marketing teams to align on strategic priorities
• Identify market opportunities through an understanding of industry, customer, and competitive trends

Senior Technical Product Marketing Manager – Boston, Durham

Engineering Manager

• Responsible for the people and culture in your team:
• You are vital for making your team a better place by growing your people and investing in your team’s health, motivation, career, culture, and team building
• You foster a culture of mutual constructive feedback and support in your team and that everyone feels safe to express their ideas and suggestions
• You conduct great 1-1 with your engineers
• Responsible for the delivery and the processes of your team:
• You are crucial for getting things rolling and ensuring a smooth delivery
• You are removing blockers and seeking process improvements collaboratively with your team and your Product Manager
• Champion our tech vision and consult the engineers accordingly
• Collaborative with Engineering Managers of other teams, Tech Leads, People Business Partner, Head of Engineering, VP and CTO

Recruitment

• Own full-cycle recruiting across commercetools, from role intake through offer and close
• Act as a trusted partner to hiring managers, providing market insights, search strategy, data driven insights and continuous feedback throughout the hiring process
• Use tools like LinkedIn Recruiter, github, etc to perform outreach and ensure a healthy candidate pipeline
• Partner closely with Product Development leadership and People Business Partner to continuously evolve and elevate our hiring approach
• Deliver an exceptional candidate experience at every touchpoint
• Manage the end-to-end hiring journey in Greenhouse (ATS), ensuring accuracy, consistency, and transparency
• Coach and support interviewers and hiring managers on best-practice interviewing and assessment
• Contribute to a culture of learning through training, knowledge sharing, and peer collaboration within the TA team
• Drive improvements in TA efficiency and effectiveness through process optimisation, tooling enhancements, and metrics-driven insights
• Leverage data to inform decisions, identify trends, and continuously improve hiring outcomes

Senior Talent Acquisition Partner – Tech, Product

• Own full-cycle recruiting across commercetools, from role intake through offer and close
• Act as a trusted partner to hiring managers, providing market insights, search strategy, data driven insights and continuous feedback throughout the hiring process
• Build and maintain strong pipelines using LinkedIn Recruiter, creative sourcing techniques, and relationship-based networking
• Develop a deep, long-term network of enterprise sales talent through proactive pipelining and ongoing engagement
• Partner closely with the CRO, Sales Leadership, and GTM People Partner to continuously evolve and elevate our enterprise sales hiring approach globally
• Deliver an exceptional candidate experience at every touchpoint
• Manage the end-to-end hiring journey in Greenhouse (ATS), ensuring accuracy, consistency, and transparency
• Coach and support interviewers and hiring managers on best-practice interviewing and assessment
• Contribute to a culture of learning through training, knowledge sharing, and peer collaboration within the TA team
• Drive improvements in TA efficiency and effectiveness through process optimization, tooling enhancements, and metrics-driven insights
• Leverage data to inform decisions, identify trends, and continuously improve hiring outcomes

Senior Talent Acquisition Partner – GTM

Account Executive

• Manage and grow a portfolio of the highest-value retail and CPG strategic enterprise accounts.
• Serve as the primary point of contact for these accounts from a sales and account management perspective, and in tight collaboration with our CS (customer success) team and orchestrating the executive relationships as well as all of commercetools in the pursuit of maximizing the value of the relationship with these clients for both parties
• Lead complex, multi-threaded sales cycles involving CIOs, CTOs, CDOs, CMOs, CFOs, and their teams.
• Solution Differentiation & Technical Collaboration: Articulate commercetools' capabilities and differentiation clearly. Collaborate with solutions consultants to engage technical teams effectively.
• Value: Partner tightly with the value engineering team to ensure we are focused on outcomes for our customers, and drive our top line growth with cross and up-sell campaigns.
• Organizational sales orchestration: Manage the complex sales process inclusive of MEDDPICC, notably the relationships at these clients (Champions, EBs, influencers and others)
• Partnering: Collaborate with our ISVs and SIs to ensure the successes noted above.
• Develop tailored account plans for each client and manage the cadence for continuous execution.
• Orchestrate internal and external resources including alliances, professional services, product leadership, and GSIs to craft enterprise transformation roadmaps.
• Influence digital strategy at the board and executive level; position commercetools as an innovation partner rather than a vendor.
• Close multi-year, multi-solution platform agreements that drive long-term value realization across multiple lines of business, regions, and brands. Consistently meet or exceed quarterly and annual sales quotas.
• Track, analyze, and report on key account metrics, such as revenue growth, customer satisfaction, and project delivery.

Senior Strategic Account Executive

• Responsible for securing and expanding the largest and most transformative enterprise clients of commercetools in the retail and CPG space.
• Lead C-suite engagements, navigate multi-year digital transformation initiatives, and close complex, multi-million dollar platform deals.
• Own and grow a portfolio of the highest-value retail and CPG strategic enterprise accounts.
• Serve as the primary point of contact for these accounts from a sales and account management perspective.
• Lead complex, multi-threaded sales cycles involving CIOs, CTOs, CDOs, CMOs, CFOs, and their teams.
• Articulate commercetools' capabilities and differentiation clearly. Collaborate with solutions consultants to engage technical teams effectively.
• Partner tightly with the value engineering team to ensure focus on outcomes for customers.
• Manage the complex sales process inclusive of MEDDPICC, notable relationships at client organizations.
• Collaborate with ISVs and SIs to ensure client successes.
• Develop tailored account plans for each client and manage the cadence for continuous execution.
• Influence digital strategy at the board and executive level; position commercetools as an innovation partner.

• Own and grow a portfolio of the highest-value retail and CPG strategic enterprise accounts.
• Serve as the primary point of contact for these accounts from a sales and account management perspective, and in tight collaboration with our CS (customer success) team and orchestrating the executive relationships as well as all of commercetools in the pursuit of maximizing the value of the relationship with these clients for both parties.
• Lead complex, multi-threaded sales cycles involving CIOs, CTOs, CDOs, CMOs, CFOs, and their teams.
• Solution Differentiation & Technical Collaboration: Articulate commercetools' capabilities and differentiation clearly. Collaborate with solutions consultants to engage technical teams effectively.
• Value: Partner tightly with the value engineering team to ensure we are focused on outcomes for our customers, and drive our top line growth with cross and up-sell campaigns.
• Organizational sales orchestration: Manage the complex sales process inclusive of MEDDPICC, notably the relationships at these clients (Champions, EBs, influencers and others).
• Partnering: Collaborate with our ISVs and SIs to ensure the successes noted above.
• Develop tailored account plans for each client and manage the cadence for continuous execution.
• Orchestrate internal and external resources including alliances, professional services, product leadership, and GSI’s to craft enterprise transformation roadmaps.
• Influence digital strategy at the board and executive level; position commercetools as an innovation partner rather than a vendor.
• Close multi-year, multi-solution platform agreements that drive long-term value realization across multiple lines of business, regions, and brands. Consistently meet or exceed quarterly and annual sales quotas.
• Track, analyze, and report on key account metrics, such as revenue growth, customer satisfaction, and project delivery.

• As our Senior Strategic Account Executive, you will be responsible for securing and expanding the largest and most transformative enterprise clients of commercetools in the retail and CPG space.
• You will lead C-suite engagements, navigate multi-year digital transformation initiatives, and close complex, multi-million dollar platform deals that define commercetools’ market leadership.
• Own and grow a portfolio of the highest-value retail and CPG strategic enterprise accounts.
• Serve as the primary point of contact for these accounts from an sales and account management perspective, and in tight collaboration with our CS (customer success) team and orchestrating the executive relationships as well as all of commercetools in the pursuit of maximizing the value of the relationship with these clients for both parties
• Lead complex, multi-threaded sales cycles involving CIOs, CTOs, CDOs, CMOs, CFOs, and their teams.
• Solution Differentiation & Technical Collaboration: Articulate commercetools' capabilities and differentiation clearly. Collaborate with solutions consultants to engage technical teams effectively.
• Value: Partner tightly with the value engineering team to ensure we are focused on outcomes for our customers, and drive our top line growth with cross and up-sell campaigns.
• Organizational sales orchestration: Manage the complex sales process inclusive of MEDDPICC, notably the relationships at these clients (Champions, EBs, influencers and others)
• Partnering: Collaborate with our ISVs and SIs to ensure the successes noted above.
• Develop tailored account plans for each client and manage the cadence for continuous execution.
• Orchestrate internal and external resources including alliances, professional services, product leadership, and GSI’s to craft enterprise transformation roadmaps.
• Influence digital strategy at the board and executive level; position commercetools as an innovation partner rather than a vendor.
• Close multi-year, multi-solution platform agreements that drive long-term value realization across multiple lines of business, regions, and brands. Consistently meet or exceed quarterly and annual sales quotas.
• Track, analyze, and report on key account metrics, such as revenue growth, customer satisfaction, and project delivery.