commercetools

People Operations

• act as both a strategic and operational, human-centric culture ambassador for the company, devising approaches to create a positive workplace culture, understanding the pulse of our teams and crafting experiences that bring us all together.
• own and expand our Belonging initiatives, including our flagship company-wide sports challenge.
• focus on designing and improving the entire employee journey - from onboarding to offboarding - to boost engagement, productivity, and retention.
• lead the continuous refinement of our new Employer Value Proposition (EVP), ensuring our values are woven into the fabric of the employee lifecycle - from the first touch on the Careers Page to the daily Slack interactions.
• Empower our global Chief Excitement Officers (CXOs) across Berlin, Boston, Durham, London, Melbourne, Munich, Valencia and remotely, to set up fun, creative initiatives that go above and beyond to bring our commercetools spirit to life.
• act as the primary storyteller for our global talent brand; interact with the Communications and Talent Acquisition team to ensure our strong company culture resonates in the outside market, collaborating with designers on visual identity, and leveraging executive updates to maintain our standing as a top-tier employer in the e-commerce tech space.
• oversee our global tenure and milestone programs, moving from manual processes to sophisticated automation
• partner with People Operations and managers to ensure high-touch recognition for long-term (10+ year) milestones, including leave processing and executive-level celebrations.
• manage the logistics and vendor relationships (e.g., Swag.com, Glasso) for life events including baby, wedding, and graduation celebrations.
• in partnership with our Talent Acquisition team, manage our reputation on Glassdoor, using sentiment data to inform strategy; collaborating with the social media team regarding company content.
• act as the primary admin for various tools that are in place to ensure seamless social connectivity across the organization, manage the Employee Experience budgets, ensuring high ROI on activity.

People Experience Partner

Affiliate Manager

• The Total Rewards Partner will play a critical role in developing and implementing the compensation and benefits strategy and processes for commercetools globally.
• In this role, you will provide guidance, support, and analytical expertise on compensation structures, benefits strategy, and incentive programs to enhance commercetools’ ability to attract, retain, and motivate talent.
• Own and drive annual global rewards review cycles (merit, annual incentives and bonus programs, awards, etc.), including analytics, testing, reporting, and budgeting.
• Perform job evaluations and analysis of roles, compensation benchmarking, and data collection to evaluate internal equity, external competitiveness, and legal compliance of global pay practices.
• Provide analysis and counsel to management on compensation programs and initiatives related to pay structures, short-term incentives, pay change recommendations, new hire offers, and wage and hour regulations.
• Prepare salary survey submission files, perform global job matching, be responsible for market pay system maintenance and administration, ensuring accurate market data and internal data validation.
• Lead commercetools’ compensation structures build-up, refinement, and annual refresh.
• Act as a main contact for day-to-day compensation matters.

Senior Total Rewards Partner

Security Engineer

• As our Principal Engineer Product Security, you’ll support the Engineering team by solving challenging technical problems for an ambitious product and enabling teams to "shift left" to build secure services on multi-cloud infrastructure.
• Formulate, evangelise, and drive adoption of the product security strategy.
• Assess, advise on, and increase the security maturity posture.
• Create a standardised security architecture and operational best practices.
• Help track and drive remediation of security and technology risks.
• Educate product teams on risk assessments, threat modelling, and building secure api-first applications.
• Review requirements and designs to help product teams address shortcomings.
• Embed security tooling into the development process.
• Contribute to the review of external penetration tests and help teams prioritise fixes.
• Collaborate with product teams to improve overall security and resolve specific issues.
• Facilitate or lead customer conversations regarding product security.
• Triage and investigate new attack vectors to determine risk mitigation.
• Drive security and quality initiatives across the organization and support certification audits.
• Collaborate with Product Management, Principal Engineers, and legal/compliance teams.
• Identify skills gaps and facilitate knowledge sharing across the organization.

Principal Engineer, Product Security

• Formulate, evangelise, and drive adoption of the product security strategy
• Assess, advise on, and increase the security maturity posture
• Create a standardised security architecture and operational best practices
• Help track and drive remediation of security and technology risks
• Educate product teams on risk assessments, threat modelling, and building secure api-first applications
• Review requirements and designs to help product teams address shortcomings
• Embed security tooling into the development process
• Contribute to the review of external penetration tests and help teams prioritise fixes
• Collaborate with product teams to improve overall security and resolve specific issues
• Facilitate or lead customer conversations regarding product security
• Triage and investigate new attack vectors to determine risk mitigation
• Drive security and quality initiatives across the organization and support certification audits
• Collaborate with Product Management, Principal Engineers, and legal/compliance teams
• Identify skills gaps and facilitate knowledge sharing across the organization

Backend Engineer

• Support the Search Team by building a modern, integrated search experience for our customers.
• Provide them with a search API for product discovery and the foundations of search capabilities across domains.
• Design and implement search functionalities in a PaaS ecommerce Scala backend.
• Develop in a scalable and multi-tenant architecture.
• Analyze user needs and discuss technical approaches.
• Test software components regarding usability, functionality, and performance and work closely with Product, Management and DevOps.
• Take part in on-call rotations with a worldwide distributed team for production systems.

Senior Backend Engineer – Scala

• Work closely with Product Management to understand the business needs and find appropriate technical solutions
• Design, own and operate scalable, secure payment systems that handle financial transactions efficiently in a multi‑tenant Cloud/SaaS environment
• Lead architecture reviews, make trade‑off decisions for scalability, security and maintainability, and coach other engineers on design and implementation
• Design, implement and test in-store payment and payment device interactions including credit/debit, gift cards, digital wallets, and more
• Contribute to the definition of the team roadmap
• Lead end to end design, delivery, and reliability of our solutions
• Define and drive platform patterns, CI/CD improvements, SLIs and SLOs, observability and testing strategy for our solutions' flows
• Work with engineers from different teams to ensure technical excellence of the whole platform
• Ensure that functional and non-functional requirements (performance, security) are met
• Take part in on-call rotation (with the worldwide distributed team) for production systems