ComeOn Group

Operations

• Develop and implement the infrastructure strategy, in close partnership with the Information Security team, in line with the company's objectives.
• Ensure the infrastructure supports current and future business requirements.
• Oversee the design and implementation of IT systems, network infrastructure, DBA and data centres.
• Identify opportunities to drive continuous improvement
• You are a strong leader who mentors and upskills teams and leaders reporting to you.
• You will lead the team into a winning culture of efficiency, goal focus and internal customer service.
• Experience in managing and evolving legacy leadership mindsets, transitioning subject matter experts into scalable people leaders, and driving accountability.
• You will conduct performance reviews and provide professional development opportunities and coach the leaders reporting to you on how to lead teams at scale.
• Ensure high availability, reliability, and performance of all IT systems and infrastructure.
• Drive a culture of Automation First, reducing dependency on individuals and manual interventions.
• Oversee routine maintenance, upgrades, and troubleshooting of infrastructure components.
• Develop and maintain disaster recovery plans and data backup procedures.
• Develop and manage the IT and Infrastructure budget ensuring cost-effectiveness whilst maintaining the uptime targets.
• Negotiate contracts and manage relationships with external vendors and service providers.
• Lead it & infrastructure projects from initiation to completion, ensuring timely delivery within scope and budget.
• Coordinate with cross-functional teams to ensure seamless integration of new technologies and systems.
• Track project progress, manage risks, and report on project status to the executive team.

Director of IT Operations

Backend Engineer

• Design and implement robust, testable, and scalable backend services using PHP 8.x and Symfony.
• Build and maintain RESTful or GraphQL APIs that power our web and mobile applications.
• Participate in rigorous peer code reviews and contribute to internal coding standards.
• Optimize complex SQL queries and design efficient database schemas (PostgreSQL/MySQL).
• Work closely with Product Owners, Frontend Developers, and QA Engineers in an Agile/Scrum environment.
• Occasionally assist junior developers through pair programming and knowledge sharing.

PHP Developer

QA Engineer

• Maintain strong collaboration with developers and stakeholders to identify bug-prone areas before they reach production
• Analyze user stories, estimate test activities, and break down "Epic" stories into manageable, testable chunks
• Assist in managing test environments to ensure they are always "ready for action"
• Perform hands-on testing (UI, Functional, Integration) across web and mobile platforms

Customer Success Manager

• Assisting the CRM team with creating and executing the monthly CRM campaign plan as well as following up on results independently and together with the BI team.
• Creating and publishing engaging Sport copy according to the brand's tone of voice. The copy will be used for customer communication (onsite content, emails, SMS etc) to encourage new and existing players to engage with the site and take part in promotions.
• Utilizing internal and third-party provider platforms to create campaign-specific pages and promotions. Ensure correct groups/segments/offers are used, that correct sections of the website are updated and that items are published/unpublished as per plans.
• Managing and executing the brands’ communication delivery, accurately and as per given timelines. Responsibilities will include setting up, testing, sending, tracking and reporting on email, SMS, inbox & pop-ups.
• Setting up and execution of automated activities (all lifecycle stages)
• Assisting in the execution and delivery of key CRM projects.
• Establishing solid communication channels to central operations to inform them about planned campaigns to ensure synergy and transparency.

Sport CRM Executive

• We are looking for a Java developer to help us build the best gambling site on the Internet.
• You will work with all parts of the system and all stages of the development process in a team-oriented environment.
• This includes integrations with external systems, the development of internal components and subsystems, and potentially also frontend development for mobile and desktop devices.
• You as a developer will work closely together with the business side of the organization to develop and implement new features.
• You will be working with modern technologies such as Java, Kafka, Docker, MongoDB, MySQL, React, Springboot, deployed as a Debian package, or in Kubernetes.
• The role also involves reading code written over 15 years, by around 60 developers, and finding manageable paths to modernize it in risk-adverse increments.

Java Developer – Fixed Term Contract, 12 months

Sales

• Build exceptional relationships with our high value customer base.
• Become an expert in resolving problems efficiently, utilising CX and other departments.
• Ensure reactivation and retention for the Ontario market.
• Feed in to the future strategy, becoming the voice of the customers and striving for a player led experience.
• Proactively contact customers by phone, email and chat to remove pain points in their activity, highlight safer gambling tools, fulfil AML obligations and gather feedback.
• Provide regular reporting on customer activity whether on an individual, brand or market level.
• Monitor key customer activity, identifying opportunities to improve their experience with the group.
• Plan and execute exciting campaigns to ensure competitiveness and a fair level of reward.

Director of IT Operations

PHP Developer

QA Engineer

Sport CRM Executive

Java Developer – Fixed Term Contract, 12 months

Telesales Retention