Application Support Manager
Biffa
Manager, Numismatic Research and Programs
Collectors
full-time
Posted on:
Location Type: Hybrid
Location: 🇺🇸 United States
Visit company websiteSalary
💰 $105,000 - $120,000 per year
Job Level
Mid-LevelSenior
About the role
- Guide Numismatic Market Activity and Insights: Monitor market activity, auction trends, and collector behavior to produce timely insights and concise briefings for leadership and the business.
- Steward CoinFacts and the Set Registry: Own content direction, accuracy, and day-to-day prioritization in collaboration with Product, Data, and Grading.
- Create Customer Targeted Editorial Content: Write and commission articles and analysis for PCGS publications and develop educational content.
- Serve as Numismatic Contact for Leadership and the Business: Act as internal go-to for complex numismatic questions and translate expert knowledge into clear recommendations.
- Be an External Escalation Point and Relationship Builder: Engage with key collectors, dealers, and industry partners to resolve complex issues and build trust; identify and cultivate partnerships.
- Cross-Functional Enablement: Equip Marketing, Sales, and Business Development with market context, competitive intelligence, and program updates.
- Partner with Grading and Research to ensure alignment on standards, terminology, and published guidance.
- Future Team Building: Help shape vision, processes, and talent needs for a future Numismatic Research team, including mentoring junior contributors.
Requirements
- 5 or more years in numismatics, publishing, research, analytics, or adjacent fields.
- Numismatic communicator with the ability to explain complex topics clearly across written, visual, and spoken formats.
- Analytical and market-Aware with a track record of converting data and signals into actionable insights.
- Platform-Minded and customer-centric with appreciation for how pricing, data, and content platforms serve collectors and dealers.
- Executive ready communicator who can brief leadership and represent PCGS credibly with external stakeholders.
- Collaborative operator comfortable working across Grading, Product, Marketing, and Sales.
- Emerging people leader motivated to help build a Numismatic Research capability over time.
- Demonstrated success creating content for collectors or market stakeholders.
- Established network in the numismatic community is a plu.
- Comfortable presenting to leadership and in high-visibility industry settings.
- Willingness to travel approximately 15–20% for shows, partner meetings, and PCGS events.
- Must be based in the U.S.; Collectors uses e-Verify to validate ability to work legally in the United States.
Benefits
- This role may be eligible for bonuses, commissions, or other forms of compensation, please ask your recruiter for details.
- Remote or hybrid candidates will also be considered.
- Periodic domestic and international travel to major shows, partner meetings, and PCGS events (~15–20%).
- Accommodation to apply or interview due to a disability (email people@collectors.com).
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
numismaticspublishingresearchanalyticscontent creationdata analysismarket analysiscompetitive intelligenceeditorial content developmentmentoring
Soft skills
communicationcollaborationrelationship buildinganalytical thinkingcustomer-centric mindsetleadershippresentation skillstrust buildingproblem solvingvision shaping
