CoLab Software

Systems Engineer

• Build and maintain internal integrations using Retool and APIs (Slack, Notion, Gong, HubSpot, GitHub, Mixpanel, etc.)
• Design and ship clean, intuitive internal dashboards that drive executive and team decisions
• Partner with functional leaders to identify high-leverage automation opportunities
• Ensure data security, access controls, and responsible handling of sensitive information
• Consolidate data from multiple sources into clear, reliable internal reporting views
• Gradually evolve prototypes into more robust internal applications as needs mature

Business Systems Engineer

Frontend Engineer

• Build, evolve, and maintain CoLab’s design system (Schematic), hosted in Storybook
• Develop high-quality, reusable React components used across the product
• Set standards for component architecture, testing, documentation and accessibility
• Write and maintain component-level tests
• Partner closely with Product Design to translate intent into scalable UI patterns
• Review UI code with an eye toward consistency, accessibility, and long-term maintainability
• Help other engineers move faster by giving them strong UI primitives and clear guidance

Senior UI Developer

Performance Marketing

• Own end-to-end performance of our paid media program, with LinkedIn as the primary channel and additional investment across paid search, newsletters, and experimental channels
• Drive month-over-month and quarter-over-quarter growth in paid-sourced pipeline by continuously optimizing targeting, messaging, creative, and budget allocation.
• Translate platform data and customer insights into strong creative briefs and campaign concepts, partnering with Brand Design to launch and continuously refresh high-performing image, carousel, and video ads based on real performance data.
• Synthesize data across ad platforms, CRM, and sales insights to uncover the underlying drivers of campaign performance and turn those findings into sharper messaging and stronger creative.
• Design and execute structured experiments in new or underutilized paid channels (e.g., Reddit, YouTube, others) to reach new audiences beyond our distribution footprint.
• Report on performance in a way that explains not just what happened, but why

Performance Marketing Manager

Engineering Manager

• Own the health, growth, and performance of the Build Engage engineering team
• Delivery and evolution of core reviews functionality, including feedback loops, collaboration workflows, and visibility into CAD models
• Manage UI/UX-heavy roadmap areas like reviews, notifications, and shared ownership of navigation and related surfaces
• Ensure clear communication up, down, and sideways in a product area that’s always in the spotlight

Data Engineer

• Design and build the end-to-end data platform at CoLab—starting with internal product, customer, and business data.
• Connect tools like Mixpanel, Pendo, Salesforce, HubSpot, and our product infrastructure into a unified environment.
• Use AWS services (Glue, S3, Athena, Redshift Serverless) to build scalable ETL pipelines.
• Own and manage data transformation, cataloging, and processing workflows.
• Work with CloudOps to inherit foundational infrastructure, then extend and configure it for production use.
• Collaborate with stakeholders across RevOps, Finance, Product, and Engineering to understand what data they need—and make it accessible.
• Build and maintain clean data layers and support Tableau-based dashboards and reporting tools.
• Contribute to automation and ops where it makes data flows more reliable or scalable.
• Own data quality, structure, and lineage—this is your domain.

Senior Data Engineer

Director

• Lead the Forward Deployed Engineering function at CoLab, including team structure, hiring, onboarding, and performance management
• Serve as executive technical sponsor for strategic customers, guiding architecture, integration strategy, and technical deployment
• Personally lead delivery of complex, high-impact projects that interface with various enterprise systems such as Product Lifecycle Management (PLM), Enterprise Resource Planning (ERP), Identity Management and Access Controls systems, and Data & Analytics platforms
• Collaborate cross-functionally to prioritize technical customer initiatives and remove delivery blockers
• Develop repeatable processes, tools, and internal infrastructure to scale the FDE function
• Provide structured feedback loops to Product and Engineering that directly shape the roadmap
• Build long-term relationships with enterprise customers and deepen CoLab’s technical credibility

Technical Director, FDE

Engineer

• Own delivery of strategic customer projects, from technical discovery through to production deployment and success measures
• Build and deploy complex system integrations, backend services, and data pipelines
• Interface with enterprise systems, including data lakes, identity management and access control solutions, and Product Lifecycle Management (PLM) and Enterprise Resource Planning (ERP) solutions
• Stand up CoLab integrations and organize incoming data to enable use in features like AutoReview
• Design and implement new AI-powered interfaces, including validation UIs and natural language chat
• Collaborate directly with customers to understand needs, propose solutions, and guide adoption
• Contribute back - codify repeatable work into internal tools, patterns, or documentation
• Give product feedback that sharpens our roadmap and improves real-world performance of features like AutoReview and our Enterprise API

Forward Deployed Engineer

Support Engineer

• Own the initial investigation and resolution of CAD/HOOPS/3D viewing-related customer support issues.
• Determine when and how to escalate issues to CoLab’s Viewing team or our 3rd party vendor—reducing unnecessary escalations through deeper front-line troubleshooting.
• Manage the full communication flow with external vendors, including vendor escalations and tracking follow-ups to resolution.
• Run and manage a full local development environment to replicate and diagnose issues.
• Prepare internal documentation, summaries, and root cause reports that clearly identify what happened, why, and what needs to change.
• Provide general technical support coverage during vacations or absences on the broader support team.
• Occasionally meet directly with customers (virtually) to review or troubleshoot viewing issues.

Visualization Technical Support Specialist

Customer Success Manager

• Inspire and develop a high-performing, impact-driven team of CSMs
• Hire, coach, and grow a team of CSMs focused on adoption, customer value realization, retention, and expansion.
• Set and uphold high performance standards aligned with CoLab’s CSM career path and culture of accountability.
• Own performance management and career development for direct reports.
• Foster a culture of coaching, peer learning, and knowledge sharing
• Serve as the first point of escalation for team support and strategic decision-making
• Ensure consistent execution across account strategy, success planning, business reviews, and stakeholder engagement
• Deliver on-time, successful renewals by enabling CSMs to proactively manage risk, communicate value, and navigate complex customer and commercial scenarios
• Leverage data to drive team accountability and results across core metrics (time to value, license adoption, gross retention, net revenue retention)
• Act as a strategic escalation point to resolve customer risks and ensure successful long-term outcomes.
• Collaborate cross-functionally with Customer Solutions Engineering, Sales, Product, RevOps, and Enablement to streamline workflows, reduce friction and achieve business goals.
• Guide the team in delivering measurable value tied to key outcomes: time-to-market acceleration, rework reduction, and ROI realization.
• Lead hiring and support onboarding and enablement for new team members to ensure fast time to ramp.

Senior Manager, Customer Success

• Build and maintain UI features using React, TypeScript, and our internal component library
• Work with product and design to translate user needs into front-end solutions
• Develop, test, and ship changes regularly as part of sprint-based releases
• Participate in code reviews and contribute to front-end architecture decisions
• Advocate for performance, accessibility, and usability across the platform
• Collaborate with back-end and infrastructure teams to integrate APIs and optimize workflows
• Help maintain and improve our testing practices using tools like Cypress or Playwright
• Share your knowledge and learn from others — mentorship is a two-way street

Front End Developer

• Own adoption, satisfaction, and retention for a set of Commercial and Enterprise accounts
• Build, maintain, and execute Customer Success Plans that outline goals, milestones, and measures of success tied to business impact
• Build and implement onboarding and rollout strategy to support champions and end users with workflow enablement and product training in partnership with Customer Engineering Advisors
• Own the timely execution of renewals through clear value articulation and alignment with customer outcomes
• Build strong working relationships with champions and engineering stakeholders
• Coach customers to take ownership of their outcomes and proactively challenge the status quo to unlock ROI
• Manage project timelines, stakeholders, and implementation milestones in a structured way to maximize product adoption & customer value
• Drive outcomes with a bias for urgency, balancing quality execution with time-to-value
• Work with Customer Solution Engineers to support process change and workflow adoption
• Identify and resolve adoption blockers with urgency and creativity to proactively mitigate risk
• Lead structured business reviews that translate CoLab usage to measurable outcomes and business impact
• Contribute to playbooks, onboarding tools, and scalable CS programs as we grow

• Serve as a trusted advisor to global enterprise customers
• Lead post-sale customer journey for measurable ROI
• Drive executive alignment and mitigate risks
• Collaborate with Sales partners to support growth and retention
• Execute customer success strategy for retention and value realization
• Conduct in-person customer engagements and planned visits to enhance relationships
• Manage project timelines and implementation milestones for product adoption
• Drive outcomes with urgency and manage customer value
• Support champions in adoption and internal case studies for expansion

Strategic Customer Success Manager

SEO Marketing

• Own the end-to-end execution of CoLab’s SEO- and AEO-focused written content
• Write high-quality, long-form blog posts that answer specific AI-in-engineering questions with clarity and credibility
• Translate keyword opportunities into thoughtful topic proposals, scopes, and outlines and push back when a keyword doesn’t deserve content
• Collaborate with internal subject matter experts to ensure technical accuracy and depth
• Partner with Digital Marketing and Demand Gen to align content with keyword strategy, site structure, and performance insights
• Continuously improve content based on engagement, discoverability, and qualitative feedback not just rankings

SEO Content Manager

Brand Designer

• Design and produce marketing creative across digital channels (website, social, paid ads, email, research reports, and more).
• Create sales and customer-facing collateral such as slide decks and internal docs.
• Collaborate with content, digital marketing, product marketing, and product design to bring campaigns to life.
• Contribute to creative strategy across brand and marketing efforts.
• Jump into occasional physical projects like swag, trade show booths, or billboards.
• Track asset performance and use insights to guide future creative decisions.

Product Marketing

• Execute product launches by translating campaign strategy into clear messaging, briefs, and launch assets.
• Own messaging for features and bundled releases, including launch emails, conference talks, presentations, and social posts.
• Partner with Product Management to understand the roadmap and own all launch logistics.
• Partner with GTM Enablement to produce educational materials for CoLab’s Sales and Customer Success Teams.
• Own messaging and effectiveness for key website pages, including product, feature, and use case pages.
• Build deep expertise in competitive solutions and support high-stakes competitive deals.
• Contribute to ongoing product content between launches, not just at major release moments.
• Review and elevate messaging across marketing, especially for technical or product-focused content.