Cogstate

Clinical Operations

• Work with study teams across a variety of functional areas to ease bandwidth strain on Coordinator responsibilities detailed below.
• Processing clinician/rater forms and documenting data via status trackers and ePortal/LMS training systems.
• Review and process submitted clinician/rater surveys and deploy applicable LMS training modules.
• Schedule 1:1 training video conferences between site raters and Cogstate Rater Services staff
• Hardware shipment scheduling and documentation management.
• Documenting real time updates to applicable status trackers, coordinating high volume email correspondence, communicating status updates to clinicians/raters, electronic records filing.
• Point of contact for clinician/rater support questions.
• Direct communication with site coordinators at clinical settings, activity and communication tracking and general support throughout study.
• Interact with CRAs for site monitoring activities.

Coordinator, Clinical Operations – West Coast

Learning and Development

• Own and deliver the end-to-end L&D strategy aligned to business goals and regulatory requirements
• Develop and evolve a modern learning ecosystem incorporating micro learning, self-directed pathways, and blended/dual-modality delivery (virtual and in-person)
• Design and deliver engaging learning content across multiple formats, ensuring accessibility, scalability, and impact
• Define and embed AI capability uplift across the organization, including AI literacy, role-based expectations, and practical adoption
• Enable organization-wide AI literacy by fostering confidence, responsible usage, and integration of AI into day-to-day workflows
• Establish frameworks for capability development across leadership, functional, and enterprise skill areas
• Partner with P&C, business leaders, and SMEs to identify capability needs and deliver targeted learning solutions aligned to business priorities
• Embed learning as a cultural pillar that drives engagement, performance, and continuous development
• Oversee compliance and governance of learning, including regulatory alignment, training frameworks, and audit readiness
• Curate and manage external vendors to deliver specialized learning where required
• Manage the LMS and learning technologies, including system optimization, integrations, and learner experience
• Track, analyze, and report on learning impact, capability uplift, and adoption metrics to drive continuous improvement

Senior Learning & Development Manager

Network Engineer

• Administer, maintain, and support Windows and Linux server infrastructure and enterprise systems.
• Manage Active Directory, Group Policy, DNS, DHCP, file services, system access controls, and identity-related services.
• Perform system upgrades, patching, configuration changes, lifecycle maintenance, and controlled change activities for servers and core platforms.
• Monitor server health, performance, availability, and capacity, respond to alerts, and proactively address issues before service impact occurs.
• Administer and support LAN, WAN, wireless, VPN, firewall, switching, and routing infrastructure.
• Maintain Azure cloud infrastructure, including Azure virtual machines, networking, storage, identity, and security controls.
• Support and maintain Hyper-V virtualized environments and core virtual infrastructure services.
• Monitor network, cloud, and virtual infrastructure performance, availability, and security to ensure stable and reliable operations.
• Support backup, restore, backup verification, disaster recovery, and business continuity processes for critical systems.
• Provide high-level technical escalation support for infrastructure, server, network, virtualization, Linux, and cloud-related incidents.
• Work with internal departments and vendors to implement technical solutions, infrastructure improvements, and service enhancements.
• Follow change management processes for infrastructure changes, maintenance, upgrades, and planned maintenance activities.
• Maintain technical documentation, procedures, configuration records, and diagrams.
• Support security hardening, patch compliance, vulnerability remediation, access reviews, compliance activities, and continuous improvement initiatives.

Systems and Network Administrator

• Work with study teams across a variety of functional areas to ease bandwidth strain on Coordinator responsibilities detailed below.
• Processing clinician/rater forms and documenting data via status trackers and ePortal/LMS training systems.
• Review and process submitted clinician/rater surveys and deploy applicable LMS training modules.
• Schedule 1:1 training video conferences between site raters and Cogstate Rater Services staff
• Hardware shipment scheduling and documentation management.
• Documenting real time updates to applicable status trackers, coordinating high volume email correspondence, communicating status updates to clinicians/raters, electronic records filing.
• Point of contact for clinician/rater support questions.
• Direct communication with site coordinators at clinical settings, activity and communication tracking and general support throughout study.
• Interact with CRAs for site monitoring activities.
• Provide customer service and translations from English to Japanese and vice versa when needed.

Coordinator, Clinical Operations

Director

• Directing, planning, innovating, and overseeing the development and delivery of products and services related to endpoint management and quality assurance in global clinical trials of AD and other related neurodegenerative disease therapeutic areas.
• Support delivery of endpoint data quality monitoring plans for AD trial related services.
• Drive the definition and scope of study services.
• Supports driving the scientific decisions around neurodegenerative indication services/supports.
• Support the publication/presentations strategy for AD.
• Contribute to publications and conference presentations in AD.
• Support delivery of scientific services in awarded studies.

Senior Director, Clinical Science – Alzheimer's Disease

Project Manager

• Manage projects and execute tasks in line with company SOPs and agreed regulatory standards.
• Manage client relationships as main POC for individual studies and some sponsor portfolios.
• Independently lead Cogstate’s complex global clinical trials projects.
• Manage Clinical Trials projects in Start-Up, Conduct or Close-Out phases (multiple projects at one time).
• Proactively manage risks with confidence, demonstrating strong leadership in guiding team members through challenges.
• Attend Investigator Meetings ensuring Cogstate is well represented.
• Work in an Agile environment with a given Portfolio Team.
• Oversight of resourcing and financials across a Portfolio of Projects.
• Generate invoices for assigned projects in alignment with expected timelines and project progress.
• Actively maintain the change order process.
• Oversee internal projects focused on developing processes for implementing new technologies.
• Develop operational deployment plans for new systems, including training.
• Work closely with Business Development and project team managing relationship and supporting proposals for key accounts.
• Analyze reports for project hours and budget utilization and making course corrections in conjunction with Operations Line Managers.

Senior Project Manager, Clinical Trials

• Assist Senior Project Managers and Project Managers with larger Global clinical trials across all phases; lead own projects with limited support from Project Manager supervisor.
• Fully support day-to-day Client Solutions activities with minimal oversight (preparing meeting agendas and minutes, following up with team members on action items, reviewing third party invoicing, raising invoices).
• Plan and track project specific tasks.
• Manage client relationships as a study POC; manage risks in a proactive fashion.
• Develop understanding of Cogstate service delivery within operational, financial and regulatory constraints.
• Interact with statistical, science and data management teams internally to identify data quality related issues and risks to clinical activities.
• Contribute to internal project team leadership utilizing Agile methodologies.
• Attend Investigator Meetings and ensure Cogstate is well represented.
• Request resources across platform lines and ensure team member follow pre-determined hours allocated in budget.
• Analyze reports for project hours and budget utilization and make course corrections in conjunction with Operations Line Managers.
• Maintain project narrative for external and internal stakeholders.

Associate Project Manager

Translator

• Manage and execute tasks in line with company SOPs and agreed regulatory standards
• Accurate record keeping of all tasks (real-time updates to applicable trackers and maintenance of high-volume emails/site communications)
• Able to follow study changes, re-prioritize assignments based on study needs, and work independently
• Direct work of support staff, including delegating tasks and ensuring quality and timely delivery
• Support activities of Scale Managers with minimal oversight on assigned tasks
• Drive activities and ensures timely delivery of project tasks leading to the completion of client deliverables
• Management and delivery of phase I-III clinical trials (understanding and tracking against the project SOW)
• This role requires periodic travel to attend Investigator Meetings, conferences, partner meetings, and team meetings, based on project and company needs.
• Perform research and due diligence, identify scale source documents and supportive materials, and perform preliminary assessments of availability and costs
• Establish and maintain relationships with copyright holders and scales authors
• Procure applicable licenses and permissions and ensure proper written agreements are in place with Cogstate Legal
• Train internal staff regarding permissions and usage of scales, including required copyright notices on materials, limitations of distribution, and other requirements
• Oversee internal compliance to copyright agreements
• Reporting usage to copyright holders as per agreements
• Establish strong working relationships with third party providers
• Review, confirm, and track vendor work and invoices; report to Project Managers or Operational Delivery Leads to ensure alignment with project budgets
• Project Management
• Manage applicable deliverables across a portfolio of projects
• Create/maintain scales databases and libraries as well as proper tracking tools for each project
• Direct work of support staff, including delegating tasks and ensuring quality and timely delivery
• Oversee production of study-specific source documents and scale modifications while documenting and reporting scales modifications as required to copyright holders
• Liaise with Clinical Science Leads, project team members, and sponsor teams to ensure efficient source document creation in adherence to study timelines and study protocol requirements
• Oversee production and quality control of scales materials such as study binders
• Liaise with Logistics staff to track and report shipping/distribution of materials