Salary
💰 $100,000 - $120,000 per year
About the role
- Deploy systems at customer sites and conduct end-user training
- Perform Acceptance Tests for GSM, UMTS, and LTE solutions
- Oversee projects from initiation to completion of Acceptance Tests
- Prepare and update project documentation
- Provide on-site and remote Tier 3 technical support for software and hardware
- Collaborate and communicate constantly with in-house teams to ensure customer success
- Follow departmental processes and ensure KPIs are met
- Translate project requirements and ensure readiness before deployment
Requirements
- Strong background in intelligence technologies and methodologies
- CSS (Cell Site Simulators) experience
- Strong relationship and knowledge of government security (police, defense/military, intelligence services) customer base
- Law enforcement background at the local, state, or federal is a plus
- Telco or Wireless Communications experience with GSM, UMTS, and LTE
- Prior experience using Electrical or RF Lab equipment
- Minimum education level: Telecommunication, Computer Studies or Equivalent
- Experience in technical pre-sale, customer support, and conducting technical training
- Strong understanding of Windows OS, Advanced IT Skills
- US Citizen is Required