Deployment Engineer
Cognyte
Salary
💰 $100 - $120 per year
Job Level
Mid-LevelSenior
About the role
- Deploy our systems at customer sites, conduct end-user training, and perform the Acceptance Tests for our unique GSM, UMTS, and LTE solutions Oversee projects from initiation to completion of the Acceptance Tests Prepare and update of project documentation On-site and remote technical support (Tier 3) for our systems for both software and hardware Constant communication and collaboration with in-house teams are necessary to ensure a successful customer experience Follow departmental processes and ensure KPIs are met Ability to take project requirements and ensure that are met before the deployment phase
Requirements
- Strong background in intelligence technologies and methodologies CSS (Cell Site Simulators) experience Strong relationship and knowledge of government security (police, defense/military, intelligence services) customer base Law enforcement background at the local, state, or federal is a plus Telco or Wireless Communications experience with GSM, UMTS, and LTE Prior experience using Electrical or RF Lab equipment Minimum education level: Telecommunication, Computer Studies or Equivalent Experience in technical pre-sale, customer support, and conducting technical training Strong understanding of Windows OS, Advanced IT Skills US Citizen is Required
