Deployment Engineer

Cognyte

full-time

Posted on: 8/19/2025

Location: 🇺🇸 United States

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💰 $100 - $120 per year

Mid-LevelSenior

About the role

Deploy our systems at customer sites, conduct end-user training, and perform the Acceptance Tests for our unique GSM, UMTS, and LTE solutions
Oversee projects from initiation to completion of the Acceptance Tests
Prepare and update of project documentation
On-site and remote technical support (Tier 3) for our systems for both software and hardware
Constant communication and collaboration with in-house teams are necessary to ensure a successful customer experience
Follow departmental processes and ensure KPIs are met
Ability to take project requirements and ensure that are met before the deployment phase

Strong background in intelligence technologies and methodologies
CSS (Cell Site Simulators) experience
Strong relationship and knowledge of government security (police, defense/military, intelligence services) customer base
Law enforcement background at the local, state, or federal is a plus!
Telco or Wireless Communications experience with GSM, UMTS, and LTE
Prior experience using Electrical or RF Lab equipment
Minimum education level: Telecommunication, Computer Studies or Equivalent
Experience in technical pre-sale, customer support, and conducting technical training
Strong understanding of Windows OS, Advanced IT Skills
US Citizen is Required