Deployment Engineer
Cognyte
Salary
💰 $100,000 - $120,000 per year
Job Level
Mid-LevelSenior
About the role
- Deploy our systems at customer sites, conduct end-user training, and perform the Acceptance Tests for our unique GSM, UMTS, and LTE solutions
- Oversee projects from initiation to completion of the Acceptance Tests
- Prepare and update of project documentation
- On-site and remote technical support (Tier 3) for our systems for both software and hardware
- Constant communication and collaboration with in-house teams are necessary to ensure a successful customer experience
- Follow departmental processes and ensure KPIs are met
- Ability to take project requirements and ensure that are met before the deployment phase
Requirements
- Strong background in intelligence technologies and methodologies
- CSS (Cell Site Simulators) experience
- Strong relationship and knowledge of government security (police, defense/military, intelligence services) customer base
- Law enforcement background at the local, state, or federal is a plus!
- Telco or Wireless Communications experience with GSM, UMTS, and LTE
- Prior experience using Electrical or RF Lab equipment
- Minimum education level: Telecommunication, Computer Studies or Equivalent
- Experience in technical pre-sale, customer support, and conducting technical training
- Strong understanding of Windows OS, Advanced IT Skills
- US Citizen is Required
