Cognyte

Telecom Deployment Engineer

Cognyte

full-time

Posted on:

Origin:  • 🇺🇸 United States

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Salary

💰 $100,000 - $120,000 per year

Job Level

Mid-LevelSenior

About the role

  • Deploy our systems at customer sites, conduct end-user training, and perform the Acceptance Tests for GSM, UMTS, and LTE solutions
  • Oversee projects from initiation to completion of the Acceptance Tests
  • Prepare and update project documentation
  • Provide on-site and remote technical support (Tier 3) for software and hardware
  • Maintain constant communication and collaboration with in-house teams to ensure customer success
  • Follow departmental processes and ensure KPIs are met
  • Ensure project requirements are met before the deployment phase

Requirements

  • Strong background in intelligence technologies and methodologies
  • CSS (Cell Site Simulators) experience
  • Strong relationship and knowledge of government security (police, defense/military, intelligence services) customer base
  • Law enforcement background at the local, state, or federal is a plus
  • Telco or Wireless Communications experience with GSM, UMTS, and LTE
  • Prior experience using Electrical or RF Lab equipment
  • Minimum education level: Telecommunication, Computer Studies or Equivalent
  • Experience in technical pre-sale, customer support, and conducting technical training
  • Strong understanding of Windows OS, Advanced IT Skills
  • US Citizen is Required