Principal Data Product Manager
GoFundMe.org
Director of Resource Management
Code for America
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇺🇸 United States
Visit company websiteSalary
💰 $143,884 - $176,138 per year
Job Level
Lead
About the role
- Act as the "air traffic controller" for Code for America's project portfolio, providing real-time oversight and forward-looking allocation of staff
- Collaborate with discipline leads to facilitate and, over time, make decisional authority for staffing decisions
- Maintain the single source of truth for current and projected staffing across all projects and disciplines
- Make staffing recommendations for multi-disciplinary teams balancing project, people, partner, and financial needs
- Continuously assess staffing levels, manage reallocations, and ensure monthly close of staff allocations meets Finance’s requirements
- Collaborate with revenue and finance teams to align staffing plans with budget constraints and flag risks
- Track project end dates, pipeline opportunities, and planned staff availability to create forward-looking capacity views
- Model scenarios (accepting new work, shifting timelines, hiring contractors vs full-time) to inform leadership decisions
- Highlight capacity or skill gaps and recommend hiring, contractor use, or staff development
- Develop and maintain a forward-looking staffing plan connected to upcoming projects, products, and partnerships
- Use staffing forecasts to help recruiting anticipate headcount needs and hiring surges
- Build and maintain resource management processes, tools (e.g., Google Sheets, Asana), cadence, and artifacts
- Define and track key metrics (capacity, utilization) to monitor staffing health and effectiveness
- Identify opportunities for process improvement and automation in staffing operations
- Provide regular reporting to the COO and leadership team on capacity health and staffing risks
- Partner with Government Partnerships, Revenue, Finance, Operations, and People Operations to inform scoping and staffing taxonomy
Requirements
- 7+ years of experience in resource management, product management, project/delivery leadership, or operations within a professional services, consulting, or civic tech environment
- Experience leading complex, multi-disciplinary technical projects in government, nonprofits, and/or mission-driven organizations (civic tech strongly preferred)
- Proven ability to assess what makes a team effective, including how different roles (e.g., product, engineering, design, research, program) need to come together to deliver strong outcomes
- Demonstrated skill in balancing client needs, staff development goals, and organizational priorities when shaping teams
- Track record of making sound staffing decisions based on utilization data and understanding of team dynamics
- Ability to design scalable staffing approaches and anticipate future needs
- Strong analytical rigor: skilled in interpreting complex staffing and utilization data
- Exceptional interpersonal skills with the ability to develop trust and influence across disciplines and senior leaders
- Proven skill in leading staffing discussions, surfacing trade-offs, and driving alignment among senior stakeholders
- Comfortable navigating shifting priorities and project demands
- Continuous improvement mindset and comfort adopting new tools and methods
- Proficiency with project management and resource planning tools (e.g., Asana, Airtable)
- Advanced proficiency with Google Suite, especially Google Sheets (formulas and modeling)
- Exceptional organizational skills and attention to detail
- Ability to thrive in a fast-paced, dynamic environment
- Experience in mission-driven, civic tech, government, or similar environments preferred
- Expected to travel no more than 10% of the time
- Must reside full-time within the United States
Benefits
- Values: Leadership and teammates who share a strong work ethic and values, and who respect and care for one another
- A collaborative, cross-functional, hardworking, and joyful environment
- Employee Enablement Support: Laptop provided
- $700 remote environment setup; $200 stipend and up to $500 reimbursement, in accordance with our equipment policy
- Cell phone and/or internet reimbursement of $50 per month
- Professional Development: $1000 annual (per calendar year) stipend towards professional development; prorated at time of hire
- Up to $1000 of professional development funds can be rolled over each year, up to a maximum of $2000
- Retirement & 401k Plans: Employees under 3 years are eligible for a 100% employer match of up to 3% of employee contribution
- Employees with 3+ years are eligible for an additional 50% employer contribution over 3%, to a maximum of 5%
- Medical: Full benefits package with options up to 100% coverage toward select medical, dental, and vision plans
- Employer contributes up to 80% of the cost towards dependent and family coverage
- Remote Work: Code for America employees may work remotely across the US
- Code for America employees main residence must be within the US
- Full-time employees work 40 hours per week, Monday - Friday
- Collaborative working hours: we aim to hold all internal meetings between 10 AM - 3 PM PT. We expect all Code for America staff to be available during these set working hours
- Time Off: Open personal time off, a minimum of 16 paid holidays, and an org-wide closure from Christmas Day through New Year's Day
- Paid sick time; up to 96 hours annually
- Competitive paid parental and family leave
- 4 weeks of paid sabbatical after 4 years of service, with an option of up to 4 additional weeks of unpaid time away
ATS Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
resource managementproject managementstaffing decisionsutilization data analysisstaffing forecastscapacity modelingprocess improvementdata interpretationstaff development
Soft skills
interpersonal skillsanalytical rigororganizational skillstrust developmentinfluenceteam effectiveness assessmentbalancing client needsdriving alignmentnavigating shifting prioritiescontinuous improvement mindset
