Code for America

DevOps Engineer

• Develop and optimize CI/CD pipelines using GitHub Actions for secure, automated deployments
• Implement, maintain, and monitor containerized applications (Docker, Kubernetes, ECS, or EKS)
• Automate cloud resource provisioning, scaling, and governance with reusable modules and policy-as-code
• Manage and monitor infrastructure for performance, reliability, and cost optimization
• Contribute to and enforce secure DevOps best practices (least privilege, secrets management, audit logging, vulnerability scanning)
• Support platform integration for AI/ML workloads, container orchestration, and environment isolation
• Actively seeks and applies emerging practices in cloud infrastructure, security, and AI/ML tooling; adapts approaches in response to shifts in compliance requirements, platform needs, or organizational priorities
• Mentors peers on DevOps best practices and contributes to team-wide standards
• Collaborate closely with engineering and security teams to ensure compliance with frameworks such as SOC 2, HIPAA, and NIST 800-53

Staff DevOps Engineer

Product Manager

• Own and set direction and strategy for a product or project.
• Lead cross-functional teams to solve complex problems and deliver user-centered products.
• Report to the Director of Product.
• Travel no more than 15% of the time.
• Work closely with PM team and others to deliver products and services that execute the program area's strategy.

Lead Product Manager

Director

• Provide strategic leadership for delivery excellence, ensuring projects consistently meet their goals and strengthen the organization's reputation.
• Empower your team to thrive as leaders and create stronger, more consistent delivery systems across the organization.
• Ensure projects are executed with discipline and vision to scale the organization's impact in critical safety net areas like SNAP and Medicaid.
• Manage the Safety Net programs team, guiding them to deliver high-impact projects that meet the needs of governments, funders, and the people served.
• Ensure projects are delivered on time, within budget, and with outcomes that strengthen the fabric of the safety net.
• Work in close partnership with the Executive Director of Safety Net Strategy to align day-to-day execution with strategic priorities.

Senior Director – Program Delivery

Financial Planning and Analysis

• Support planning and reporting processes, including forecasts, annual budgets, and multi-year planning
• Help maintain CfA’s financial planning and analysis solution
• Improve budget and accounting processes, including creating a culture of financial literacy
• Provide analysis, insight and support for recommendations to leadership groups to drive strategic objectives and meet key financial and operational business goals
• Support financial reporting in conjunction with funder and stakeholder requirements
• Prepare government grant invoices and drawdowns
• Help with tracking funds spent and forecasting future spend against foundation grants, including helping to prepare required reports related to these activities
• Own the nonprofit fund accounting process
• Maintain the data models in CfA’s financial planning and analysis solution and track budget to actuals
• Provide oversight for the the monthly close process and perform key functions, including American Express report approvals in Concur, data cleaning, revenue entry, and providing other backup, as necessary
• Provide supervision and support to direct reports (currently the Financial Analyst and the Senior Financial Analyst) that ensure their professional growth
• Navigate interpersonal and cross-functional conflict directly to ensure relationships and work can successfully move forward

Associate Director, Financial Analysis

• The Lead Product Manager will own and set direction and strategy for a product or program area.
• You’ll lead cross-functional teams to solve large, complex problems and deliver user-centered products and services using your expert skills in product management, stakeholder management, agile methodologies, and modern software development practices.
• In doing so, you’ll help our partner government agencies deliver better digital services to the public, creating lasting impact.
• This role will report to the Director of Product and is expected to travel no more than 15% of the time.

Program Manager

• Serve as the primary project lead for assigned projects, accountable for successful delivery across scope, timeline, budget, and outcomes.
• Shape and steward project-level strategy in partnership with the Program Director and other cross-functional leads, translating program priorities into clear delivery plans and success measures.
• Own project planning from kickoff through close-out, ensuring roles, decision rights, and expectations are clear for internal teams and external partners.
• Lead cross-disciplinary teams through ambiguity by setting direction, facilitating decision-making, and maintaining momentum toward outcomes.
• Make informed delivery tradeoffs when constraints arise (e.g., scope, timeline, staffing), clearly articulating options, risks, and recommendations.
• Monitor progress against goals and adjust plans as needed in response to delivery realities, partner needs, or shifting constraints.
• Ensure project work remains aligned with Code for America’s values, user-centered principles, and impact goals throughout execution.
• Elevate insights from project delivery — including risks, opportunities, and learnings — to inform Program Director decision-making and portfolio-level understanding.
• Lead the end-to-end project management lifecycle for key initiatives, driving scope definition, strategic planning, cross-functional execution, and reporting
• Translate program goals into clear scopes, milestones, and realistic workplans across disciplines
• Coordinate project timelines, dependencies, and task execution with cross-functional teams
• Support smooth cross-functional collaboration (e.g., between Programs, Product, Design, Engineering, Research)
• Proactively surface delivery risks early and work with the Program Director to resolve issues before they escalate.
• Surface project-level staffing and resource needs, including skill gaps, capacity risks, or upcoming transitions that could impact delivery
• Use tools and norms (e.g., trackers, templates, standups) that improve teamwide delivery practices
• Ensure delivery decisions are grounded in feasibility, capacity, and partner context.
• Ensure what we deliver is on time, on budget, and aligned with our values and impact goals
• Apply Code for America’s program delivery standards through a strong project management framework across projects, including:
• Facilitating clear project kickoffs and a shared understanding of goals and roles
• Ongoing risk and opportunity management
• Demonstrating consistent partner communication and accountability
• Upholding clear documentation and knowledge sharing
• Facilitating retrospectives and continuous improvement practices

Associate Program Director

Artificial Intelligence

• Strengthen Code for America’s credibility as a trusted partner to technology and industry leadership
• Drive a vision for Code for America’s partnerships that balances the breadth of social impact with diversified revenue
• Shape Code for America’s industry partnership strategy by identifying new high-impact opportunities for pilots, collaborations, and field leadership.
• Build Code for America’s network of industry partners to expand the deployment of human-centered technology and AI
• Translate emerging technologies into actionable pathways for government adoption, balancing innovation with responsibility
• Create feedback loops between the external ecosystem and Code for America’s internal product, philanthropy, and revenue teams

Senior Advisor, AI & Technology Alliances

Associate Director, Finance

• Close $2M (total contract value) of grants per year from new funders and existing funders.
• Pitch and present excellently to funders, and produce strong written material including proposals and reports.
• Responsible for building, managing, soliciting, and stewarding six to seven figure multi-year grants and philanthropic investments from a pipeline of foundations and individual donors.
• Identifying and evaluating funding opportunities by integrating knowledge of funder priorities, program strategy, and organizational capacity.
• Setting and leading internal meetings to assess and greenlight opportunities.
• Shepherding project plans, budgets and narratives and being responsible for shipping materials to the funder for consideration.
• Report to the Head of Philanthropy and expected to travel 25% of the time.

Associate Director, Philanthropy

Solutions Engineer

• Lead technical advisement, implementation, migration, and integration projects for government safety net services.
• Assist in project planning and drafting statements of work and technical requirements.
• Build and integrate AI-powered solutions—including LLMs, agentic orchestration, RAG—ensuring they are mitigate biases and remain to the people they serve.
• Implement proof-of-concept applications, software installations, and custom development projects.
• Ability to think in "primitives" and "capabilities," preferring modular, reusable frameworks over bespoke scripts.
• Design and implement flexible solutions to challenges involving data quality, normalization and spread.
• Work closely with cross-functional government partners to clarify problems and understand system constraints, and offer feasible and high-value technical solutions that consider the needs of all stakeholders.
• Provide technical perspectives and expertise in service of improved government services for government agencies, organizational stakeholders, and other key audiences.
• Evaluate the technical landscape and partner capacity for prospective new state engagements, drafting assessments and recommendations.
• Assist in documenting and communicating technical best practices and in the framing of government RFPs.
• Estimate project scope and rough project plans for government initiatives.
• Assist in project planning and drafting statements of work: work closely with clients to build out detailed technical requirement and specification documents.
• Build and maintain relationships and develop technical champions within government and partner organizations.
• Participate in calls with government partners and provide written resources to communicate complex technical concepts.

Principal Solutions Architect

• Develop and proactively communicate a clear, actionable vision for your group's focus area
• Translate organizational priorities and emerging opportunities into product strategy for your group, making clear choices about where to invest and where to say no
• Partner with the VP of Product and cross-functional leaders to ensure your group's strategy connects to the broader organizational strategy
• Proactively identify, scope, and validate emerging opportunities across areas, in collaboration with other Product Directors, disciplines and teams
• Consistently communicate product roadmaps, priorities, future potential opportunities, impact, and results across the organization
• Collaborate with Strategic Partnerships on thoughtful pricing and revenue negotiations and approaches
• Lead and develop a team of product managers, providing guidance, mentorship, and feedback
• Empower product managers to take accountability and ownership of their work
• Foster a culture of curiosity, collaboration, and continuous improvement within your team
• Build your team's capabilities for the AI era
• Partner with engineering, experience, and program leadership to ensure product priorities are informed by user needs, policy opportunities, and technical feasibility

Director of Product

Operations

• Support the design and ongoing improvement of organization-wide planning, prioritization, and review processes
• Help maintain and evolve operating rhythms (e.g., planning cycles, progress reviews, leadership forums) that drive alignment and accountability
• Coordinate across teams and functions to ensure priorities are understood, dependencies are surfaced, and work is aligned to strategy
• Identify gaps in how strategy translates into day-to-day work by integrating data, stakeholder input, and organizational context to diagnose root causes and propose improvements to systems, processes, and coordination mechanisms
• Develop and evolve internal communication strategies that support organizational clarity and shared understanding
• Define and maintain communication channels, structures, and practices that connect strategy, decisions, and ongoing work
• Identify breakdowns in information flow and design solutions to improve transparency, accessibility, and alignment
• Lead key organizational communication channels (e.g., all-hands, leadership updates, organization-wide announcements)
• Translate leadership priorities, strategic decisions, and progress updates into clear, actionable communications
• Manage timelines, materials, and processes that support consistent and effective communication and coordination
• Support organizational change efforts by helping translate evolving priorities into clear guidance, timelines, and expectations
• Partner with leadership to coordinate communication and alignment during periods of change (e.g., new initiatives, structural shifts, planning transitions)
• Help staff understand what is changing, why it matters, and how it impacts their work
• Demonstrate active listening and model constructive dialogue, especially during periods of change or uncertainty.
• Support the synthesis of reporting outputs into clear insights and internal updates
• Help ensure progress tracking informs decision-making and is accessible across the organization
• Other duties as assigned

Staff DevOps Engineer

Lead Product Manager

Senior Director – Program Delivery

Associate Director, Financial Analysis

Lead Product Manager

Associate Program Director

Senior Advisor, AI & Technology Alliances

Associate Director, Finance

Associate Director, Philanthropy

Principal Solutions Architect

Director of Product

Associate Director – Strategic Operations