Code for America

Product Designer

• Code for America is building products and digital services that transform the way government delivers services to communities in need. • You’ll work with a multidisciplinary team of designers, researchers, engineers, and policy experts to analyze problems, and create simple digital solutions to help people connect with safety net benefits, file their taxes online, and access government services in an accessible and inclusive way. • The Design team at Code for America is building a radically better future, starting today. We believe design can create the conditions for generational, systemic change while also delivering immediate material value to communities. We design with, not for, impacted communities, and we believe that good design serves everyone with respect. In this role, you’ll be a key part of a talented design team working towards this vision together. You can read more about our design principles here.
• In this role you will initially contribute to team culture, and act as a craft leader, defining best practices for doing design with respect and dignity. You will also be responsible for the strategy, development, and maintenance of our code-based design system- collaborating closely with colleagues in Design, Engineering, Content, Product, and Client Success.
• This role will report to the Senior Director of User Experience and is expected to travel no more than 10% of the time. • Code for America is based in California and can employ those who reside full-time within the United States. This is a remote position.

Staff UX Designer

Product Manager

• Principal Product Managers own and set direction and strategy for large scale initiatives at Code for America and help teams create exceptional products and services.
• You’ll lead cross-functional teams to solve large, complex problems and deliver user-centered products and services using your expert skills in stakeholder management, agile methodologies, and modern software development practices. In doing so, you’ll help our partner government agencies deliver better digital services to the public, creating lasting impact.
• This role will report to the Director of Product and is expected to travel no more than 15% of the time.
• Code for America is based in California and can employ those who reside full-time within the United States. This is a remote position.
• In this Position You Will:
• Setting product strategy and execution for large scale initiatives
• Own the product strategy and execution of multiple projects 
• Lead direction and strategy for various products and services, understanding how these contribute to the long term aims of the organization
• Lead the organization's credibility and thought leadership in domain or subject matter. Actively support others with their domain and strategy expertise
• Partner with other senior cross-functional leaders to define the overall strategy for your projects
• Driving stakeholder alignment
• Communicate product vision and strategy to your team with clarity and enthusiasm
• Partner with the senior program leaders to define the overall strategy for your projects
• Collaborate with discipline leads to develop and evolve team processes that enable us to focus on the right things and execute efficiently
• Collaborating on cultivation of new projects
• Representing the product discipline in cultivation efforts, including communicating about the approach, the work, and the outcomes of our projects
• Being a thought partner to the cultivation team to help create the vision for new projects.
• Collaborating on scoping projects, including writing statements of work and helping to estimate effort and staffing as needed to ensure our teams are able to deliver successfully
• Collaborate with and mentor product managers and other discipline members
• Share best practices and approaches
• Identify ways to help increase product and technology knowledge
• Contribute to the Product Management practice at Code for America
• Deputy for product leadership
• Other duties as assigned
• About You:
• 10+ years of product management experience.
• Has led multiple products or services and delivered them successfully
• Has broad industry experience, can influence and lead teams, has responsibility across multiple teams, products and the organization
• Demonstrates excellence in all parts of the product management role.
• Track record of superior judgment in product development. Identifies risk and gaps across product development in the organization and successfully mitigates them
• Expert communication skills and experience and comfort with internal and external stakeholders
• Proven ability to lead high quality product development using an agile methodology - iteratively improving products through delivery cycles.
• Proven ability to interpret and leverage user research, usability testing, and data analytics to make and validate product decisions.
• Have a handle on the day to day and an ability to forecast, plan, connect incremental short-term progress with a long-term vision.
• Strong product judgment - knowing when to prototype and when to code, when to experiment, and when to change direction.
• A passion for our mission of making government services better for people who need them.