Coates Group

Supply Chain

• Responsible for daily processing or orders across the NAM, working directly with 3PL service providers and internal stakeholders.
• Act as the point of contact and communicate Delivery Schedule to all participants. Work with the Deployment team to eliminate blockers
• Maintaining and monitoring BAU delivery and major project Schedule, organizing, attending, and participating in stakeholder meetings.
• Assess any sale order risks / inventory issues and escalate appropriately
• Ensure accurate entry of customer sales orders for upload to 3PL warehouses
• Approval and allocation of sales orders for release within Frozen Zone period
• Investigation on root causes for delivery & inventory issues, providing instructions and solutions where required.
• Warehouse support when needed
• Assist Supply Chain Managers in improvement projects
• Investigate, identify and implement any opportunities to improve the logistics operation and foster continuous improvement. Support efforts to promote best practice ideas across Coates & 3PL’s.

Supply Chain Coordinator

Financial Planning and Analysis

• Partner with regional leadership to deliver accurate forecasting, budgeting, and variance analysis to support strategic decision-making.
• Analyze business performance, identify trends, and provide actionable insights to improve financial outcomes.
• Maintain and optimize financial models, ensuring accuracy of revenue, costs, expenses, KPIs, and workforce data.
• Prepare executive-level presentations for leadership reviews and strategic planning sessions.
• Collaborate cross-functionally to understand budget variances and continuously enhance financial processes and models.
• Support S&OP integration and inventory management forecasting improvements.
• Lead risk and opportunity assessments to drive short-term profitability.
• Manage commercial terms data to maximize contribution margin while balancing operational efficiency.
• Represent North America in global business intelligence (BI) and process improvement initiatives.
• Support planning cycles, including annual budgets, rolling forecasts, and 3-year strategic plans.
• Champion continuous improvement in reporting, modeling, and financial accuracy.

Senior Commercial Finance Analyst

DevOps Engineer

• Research, analyse and find best practice solutions that align to the program needs
• Provide advice and expertise to clients and mentor more junior team members to design improvements on the platforms
• Work closely with the DevOps Lead in developing proposals and strategies for DevOps
• Managing and maintaining 100+ AWS instances across 50+ VPCs globally
• Managing a global fleet of tens of thousands of Linux powered IoT devices
• Following system monitoring and responding to alerts to ensure system uptime
• Identifying, investigating and analysing current business processes, procedures and work practices looking at new ways to incorporate into our products
• Proactively championing, identifying & implementing new initiatives & solutions that enhance our cloud infrastructure

Senior DevOps Engineer

• Partner with regional leadership to deliver accurate forecasting, budgeting, and variance analysis to support strategic decision-making
• Analyze business performance, identify trends, and provide actionable insights to improve financial outcomes
• Maintain and optimize financial models, ensuring accuracy of revenue, costs, expenses, KPIs, and workforce data
• Prepare presentations for leadership reviews and strategic planning sessions
• Collaborate cross-functionally to understand budget variances and continuously enhance financial processes and models
• Support S&OP integration and inventory management forecasting improvements
• Manage commercial terms data to maximize contribution margin while balancing operational efficiency
• Represent North America in global business intelligence (BI) and process improvement initiatives
• Support planning cycles, including annual budgets, rolling forecasts, and 3-year strategic plans
• Champion continuous improvement in reporting, modeling, and financial accuracy

Commercial Finance Analyst

Technical Project Manager

• The Technical Project Manager (TPM) focused on software development and delivery is responsible for overseeing the end-to-end execution of software projects, ensuring that development processes are efficient, technically sound, and aligned with product requirements. They translate business and product goals into detailed technical plans, working closely with IT and engineering teams to break down features into tasks, define architecture needs, manage dependencies, and ensure adherence to best practices in coding, testing, and integration.
• In systems and software delivery, TPMs are responsible for orchestrating the smooth release of features and applications, from development through staging to production. TPMs plan release schedules, manage version control and rollout strategies, and ensure post-release monitoring is in place for stability and performance. They collaborate with designers, QA, DevOps, and infrastructure teams to enable automated testing, continuous integration, and deployment pipelines are reliable and efficient. Their technicaloversight ensures that software is not only delivered on time but also scalable, secure, and maintainable—bridging execution and engineering excellence with reliable delivery.
• Ensures delivery commitments are met: Projects are delivered on time, within agreed scope, and to defined quality standards, reducing the cost of delays and rework. Stakeholder expectations are consistently met or exceeded through transparent communication and trust-based relationships. Project progress and risks are visible to all relevant parties, enabling informed decision-making and early course correction. Cross-functional alignment reduces conflicting priorities and accelerates delivery of business benefits.
• Drive Clarity and Alignment in project definition and requirements: Proactively partner with business leads to uncover needs and address challenges, transforming vague or fragmented requests. Initiates IT projects aligned to business priorities. New projects are initiated only when they have clear, validated business objectives, ensuring resources are invested in the highest-value opportunities. Project scope, goals, and success criteria are explicitly tied to measurable business benefits, enabling clear success evaluation. Delivery roadmaps and schedules support timely realization of business value, avoiding wasted investment from delays or misalignment.
• Maintains project stability and reduces delivery risk: Risks, dependencies, and blockers are addressed early, preventing costly overruns or quality issues. Formal change management ensures scope changes support business goals without jeopardizing delivery timelines. Project budgets are managed to prevent overspend and optimize return on investment.
• Manages software release cycles to maximize value delivery: Releases are executed with minimal disruption, ensuring business operations remain stable during deployments. Feature updates reach users faster, increasing responsiveness to market and customer needs. Coordinated release planning optimizes development team capacity, avoiding bottlenecks and downtime.
• Delivers high-value, business-driven features: Released features directly address customer and business needs, driving measurable gains in adoption, efficiency, revenue, or satisfaction. Prioritization ensures that the most impactful initiatives are delivered first, maximizing business benefit from available resources.
• Safeguards quality to protect business outcomes: Delivered solutions meet acceptance criteria and technical standards, reducing post-release defects and operational disruptions. Testing coverage ensures reliability, reducing the risk of outages, lost revenue, or reputational damage.
• Drives and supports continuous improvement to increase future delivery speed and quality: Process and tooling improvements result in faster delivery cycles and higher code quality over time. Adoption of engineering best practices increases maintainability, reduces defects, and lowers long-term technical debt. Teams are more productive and engaged due to streamlined workflows and fewer delivery obstacles

Senior Technical Project Manager

Sales Operations Manager

• Lead, coach, and inspire a high-performing team with clear accountability and professional growth
• Train staff on tools and best practices to ensure process adoption and operational excellence
• Foster a culture of ownership, transparency, and continuous improvement
• Optimize the Lead-to-Order (LTO) process to maximize lead conversion and reduce cycle time
• Design and implement dashboards, KPIs, and scorecards to track performance and uncover insights
• Leverage automation and process improvements to streamline workflows and reduce errors
• Partner with Sales, Finance, BTS, and Enablement teams to align goals and deliver exceptional service
• Act as the LTO subject matter expert and drive initiatives that improve customer experience and internal efficiencies
• Manage CRM and internal tools (Salesforce, Miro, Asana, etc.), ensuring seamless integration and optimal performance
• Support financial operations with data-driven insights and accurate revenue reporting

Business Development Rep

• Develop and implement business development strategy to achieve growth and revenue targets
• Identify target markets and build a pipeline of potential clients
• Identify and pursue new business opportunities aligned with company strategy
• Drive execution from ideation through to close
• Support sales leadership on complex, non-standard, or multi-party enterprise deals
• Collaborate with legal, finance, and product teams to structure and negotiate custom deals
• Represent the company in senior-level external discussions with prospects and partners
• Work closely with marketing, product, finance, and legal to launch new initiatives or offerings
• Lead preparation of proposals, presentations, and negotiations to secure new business
• Provide market feedback to product and GTM teams to inform roadmap and messaging
• Lead internal working groups or task forces for cross-team alignment
• Continuously research market trends, emerging opportunities, and competitor strategies
• Prepare actionable insights and recommendations for leadership and support executive decision-making with analysis

Director, Business Development

Technical Product Manager

• Be Part of Our Next Chapter: For almost 60 years, our solutions have enabled impactful connections between some of the world’s leading brands and their customers.
• We’re a global technology company focused on creating dynamic, smart, personalized and engaging customer experiences powered by our range of digital hardware, our proprietary content management system and our industry leading signage solutions.
• Coates Group has the values of a family-owned business and the innovative spirit of a start-up, both which fuel our purpose – Creating Connections. Empowering Partnerships. Always Evolv­ing.
• As a Technical Product Manager, you’ll play a key role in shaping innovative B2B software solutions that drive business growth, scale, and efficiency. You’ll act as the vital bridge between customers, engineering, and design—translating needs into actionable plans, championing the product vision, and ensuring smooth, rapid delivery of impactful features.