CNO Financial Group

Insurance

• Engage with new and existing customers, through inbound and outbound interactions, delivering life insurance solutions.
• Access daily leads—2025 YTD averages include 212 outbound calls, 734 web inquiries, and 309 upgrades.
• Cross-Training Opportunities: Expand your skillset with special incentives and multiple business queues.

Licensed Life Insurance Phone Sales and Service Evening Agent

Compliance

• Investigate and resolve customer complaints in line with regulatory standards and firm policies.
• Act as conduit between the firm and regulator.
• Assess all communications of the Firm according to current, pertinent regulatory requirements including internal guidelines and procedures.
• Protects highly confidential nature of such communications.
• Monitor and test against applicable guidelines for potential business practice issues and/or regulatory concerns.
• Analyzes history and other sources of information of potential issues.
• Performs further investigation and obtains additional detailed research by discussing and questioning the source(s) of the communication.
• Identifies and escalates potential issues to Senior management, from business areas as directed.
• Conduct in-depth surveillance of various functions and processes throughout the organization to ensure compliance with the firm’s policies and procedures.
• Develop policies and procedures and communicates policies and procedures to assigned areas; communicates new regulatory developments.
• Support/review compliance, operations and other corporate communications; disseminate relevant materials to management and associates.

Senior Compliance Analyst, Broker/Dealer

Consultant

• Participating in and/or leading the system design requirements for complex and critical systems
• Independently evaluating complex system requests to define the scope, sizing and requirements to implement
• Serving as a consultant and ‘go to’ person for key system knowledge in their technology domain
• Formulating and defining systems scope and objectives through research and fact-finding combined with an understanding of applicable business solutions and business requirements
• Working as a liaison among stakeholders to elicit, organize, evaluate and validate requirements for changes to systems
• Documenting detailed system requirements for new and existing systems
• Reviewing business requirements with various business and technology stakeholders
• Holding requirements gathering sessions, capturing meeting minutes, following up on action items, reporting project status, and owning project documentation
• Training, mentoring, and acting as a technical resource for colleagues with less experience such as System Analysts and Sr System Analysts
• Performing hands-on activities to develop, tune, maintain, and support nightly processing, reporting, and query capabilities to ensure a high performing system
• Collaborating with project members to develop and model specifications, diagrams and flowcharts
• Recommending new system functionality and typically leading upgrade planning; performing major system enhancements and supporting new product development

Systems Analysis Consultant

Security Engineer

• Planning, designing, implementing, and maintaining identity security-related technologies primarily using CyberArk
• Participating in projects as required; analyzing, designing, developing, and implementing security solutions which protect the information assets while enabling business functionality
• Utilizing security software and hardware tools to identify and diagnose problems affecting identity information security tools and systems providing 2nd and 3rd tier operational support
• Providing identity information security expertise and consulting to internal IT, business system owners, and other stakeholders
• Performing product and solution life cycle management ensuring capacity, integrity and availability of all security systems
• Aligning technologies to support overall strategy and information security framework specifically related to the identity automation program
• Ensuring new and existing identity products conform to information security policies, standards, and best practices
• Conducting research on emerging technologies in support of enterprise operations
• Reviewing new and existing system designs for compliance with security standards and best practices

Senior IT Identity Security Engineer – CyberArk

Artificial Intelligence

• Independently evaluating complex system requirements to execute on needed configurations/implementations.
• Formulating and defining systems scope and objectives through research and fact-finding combined with an understanding of applicable business requirements and solutions.
• Working as a liaison among HR areas and other internal stakeholders in order to elicit, organize, evaluate and validate requirements for changes to systems.
• Reviewing business requirements and system outcomes with stakeholders accordingly.
• Managing Workday releases, updates and testing.
• Leading HRIS projects and has accountability for ongoing activities.
• Using a high degree of technical acumen to solve unique or complex HRIS problems.
• Recommending new system functionality and/or configuration and typically leads upgrade planning; performing major system enhancements and supports new product development.
• Training, mentoring, and acting as a technical resource for colleagues with less experience.
• Influencing the organizational objectives of HRIS and providing input into operational plans that support the execution of HR Services/Operations strategies.
• Working independently, receiving minimal guidance on assignments requiring high technical complexity and coordination.
• Serving as a team leader and liaison for large projects with high visibility within HR and very limited oversight from the HRIS manager.
• Troubleshoot integration issues and design long term solutions.
• Test enhancements and regression test Workday releases to ensure system functionality properly works, report defects and collaborate with peers to ensure the issues were fixed.
• Lead change in an effective manner while considering user needs, compliance policies and regulatory procedures.
• Periodically audit existing security and report concerns to leadership along with suggested next steps.

HRIS Workday Compensation Consultant

Analyst

• Review and approve client new and existing account documentation, trading activity, email correspondence and other related security transactions
• Conduct suitability review of customer trading activity for direct to fund, brokerage and RIA business by ensuring compliance with all internal procedures and industry regulations
• Work closely with vendors to ensure trade is executed in accordance with internal procedures and industry regulations
• Analyze trade and exception reports and take appropriate action
• Assist in the on-boarding new registered representative and provide on-going operational support
• Identify and analyze customer and firm risk, update compliance as necessary
• Resolves registered representative concerns by researching details, identifying most efficient method of handling the concern, and evaluating risks to all parties before resolving
• Evaluates possible solutions to complex problems, prioritize, and refining those solutions
• Anticipate processes/systems to meet changing business needs or regulatory requirements
• Builds and maintains a broad knowledge base of the securities industry (regulatory, markets, products, processes, and operational methodologies)
• Educates and trains registered representatives by determining needs, providing various alternatives of action, and explaining specifics of each product or service

Suitability Analyst, Broker/Dealer

Financial Planning and Analysis

• Analyze financial and operational data to support financial planning, operating expense management, and FP&A systems.
• Prepare various deliverables for financial reporting needs, including GAAP and STAT reporting.
• Take ownership, identify process improvement opportunities for existing processes.
• Develop reporting that provides key business insights and aid in strategic decision-making process.
• Prepare, analyze and report detailed expense reporting, including tracking actual performance against budget and forecast.
• Perform other month end/quarter end accounting processes, such as preparing and posting journal entries.
• Analyze key performing metrics and provide strategic insights based on the analysis.
• Maintain adequate documentation and controls over existing processes.
• Assist in training and development of analysts.

Senior Financial Analyst, FP&A

• Serve as the FP&A project lead and primary point of accountability for enterprise strategic initiatives, including acting as the business lead for FP&A and EPM tool implementations.
• Lead project-based modeling and analysis to support large corporate initiatives, strategic transactions, and capital investments.
• Own Drive advanced financial and capital modeling, including analysis of key drivers of free cash flow and their impact on business performance and strategic decisions.
• Deliver high-quality financial analysis that goes beyond aggregation, focusing on interpretation, insights, implications, and clear recommendations for senior leadership.
• Partner directly with senior leaders to develop assumptions, scenarios, and projections supporting annual planning, forecasting, and long-range initiatives.
• Coordinate cross-functional stakeholders, timelines, and deliverables to ensure accurate, timely, and decision-ready financial outputs.
• Maintain strong financial governance, documentation, and controls across FP&A processes and enterprise initiatives.

Director, FP&A Modeling – Strategic Initiatives

Business Intelligence Analyst

• Supporting end user reporting requirements gathering and analysis in consultation with Business Analysts and end users.
• Administering weekly, monthly, quarterly and annual dashboards and reports.
• Identifying and supporting opportunities for automated workflows.
• Designing, developing, testing and validating new reports, dashboards and processes of simple complexity.
• Understanding and applying continuous improvement processes, policies, and procedures and internal control standards to ensure “One Source of Truth” reporting.
• Supporting the development and enhancement of reporting capabilities across our analytical and data management tool sets (e.g. Excel, SQL, Tableau, Power BI, Alteryx, etc.) through input and testing.
• Performing and documenting data analysis, data validation, and data mapping/design.
• Collecting, analyzing, mining and leveraging data stored in data warehouse universes and databases utilizing company supported tools (Alteryx, Tableau, Python, BI, etc.).
• Supporting the development of techniques and models to evaluate business results, risk exposure, and identify drivers of deviations from plan, including sales and agent practices, claims and persistency experience, processing methods, team production and utilization, staffing forecasts and/or operational expenses.
• Executing and maintaining forecasting models of simple complexity to project business needs and /or results.
• Executing and maintaining basic financial analyses including cost benefit analyses, cost estimates, and decision support analyses to provide business partners with financial impact information to make business decisions.
• Supporting business partners with various ad hoc analyses designed to improve efficiency and/or effectiveness of each department.

Data & Reporting Analyst

Robotics

• The primary responsibility of the Robotic Process Automation (RPA) Analyst is to develop RPA automations using Automation Anywhere and Pega Robotics software platforms to remove redundant tasks, solving inefficiencies and increasing revenue across departments and business units.
• Provides technical and functional knowledge in designing and documenting the solution.
• Demonstrates incremental automation build progress to business subject matter experts through regular sprint demos.
• Partners with business and IT teams to continue development through UAT, integration/deployment, and transitions automation to support team.
• Develop automation/bots using Automation Anywhere and Pega Robotics software, while integrating additional technologies where applicable.
• Assess feasibility analysis for new automation opportunities.
• Develop Solution/Architecture Diagram to create and maintain automated agents.
• Establish running books for support of bots in production and resolve bugs.
• Integrate Bot builds into Business Workflows, partnering with IT Teams.
• Communicate with and present bot demos to business subject matter experts to support successful delivery.
• Work in an Agile mindset, utilizing SCRUM framework.
• Escalate issues/impediments that may impact timeline to leadership.
• Problem-solve issues that arise in day-to-day running/building of automation processes and provide timely responses and solutions as required.
• Work with Robotics Team to ensure that all project documents are submitted on time and maintained.
• Participate in trainings to enhance skills and abilities in RPA, including tools and best practices.

RPA Analyst

• Review and approve client new and existing account documentation, trading activity, email correspondence and other related security transactions
• Conduct suitability review of customer trading activity for direct to fund, brokerage and RIA business by ensuring compliance with all internal procedures and industry regulations
• Work closely with vendors to ensure trade is executed in accordance with internal procedures and industry regulations
• Analyze trade and exception reports and take appropriate action
• Assist in the on-boarding new registered representative and provide on-going operational support
• Identify and analyze customer and firm risk, update compliance as necessary
• Resolves registered representative concerns by researching details, identifying most efficient method of handling the concern, and evaluating risks to all parties before resolving

Social Media Manager

• Monitor and support agent and community compliance on social platforms
• Manage day‑to‑day social community interactions
• Monitor social channels for brand, reputational, and public‑relations risks
• Provide end‑to‑end social media support for prospects, customers, and recruits
• Draft, publish, and engage with content across social media channels
• Identify trends, risks, and opportunities through ongoing community and performance monitoring
• Identify and propose content opportunities across digital channels
• Partner with internal teams, external vendors, and contract writers

Senior Social Media Marketing Analyst

Bilingual

• Investigate suspicious, unlawful, and/or fraudulent activity directed at policyholder and enterprise assets
• Consult with business partners to provide training and guidance on suspicious insurance transactions
• Review, assess, and analyze suspected fraudulent activity including insurance claims, underwriting, personnel, and other sensitive company-wide matters
• Develop investigative action plans for moderately sized and/or moderately complex to complex cases
• Investigate multiple types of cases, including internal fraud, employee misconduct, claims fraud, and agent related fraud
• Assist Departments of Insurance and law enforcement agencies with investigations
• Write investigative reports and communicate risks and trends from fraudulent activities

Licensed Life Insurance Phone Sales and Service Evening Agent

Senior Compliance Analyst, Broker/Dealer

Systems Analysis Consultant

Senior IT Identity Security Engineer – CyberArk

HRIS Workday Compensation Consultant

Suitability Analyst, Broker/Dealer

Senior Financial Analyst, FP&A

Director, FP&A Modeling – Strategic Initiatives

Data & Reporting Analyst

RPA Analyst

Suitability Analyst, Broker/Dealer

Senior Social Media Marketing Analyst

Bilingual Investigator, Corporate Investigations – Support