Cluttons

Manager

• - Manage all hard and soft service providers, monitoring SLAs and KPIs and re-tendering to ensure delivery of an efficient, quality and value for money service for our clients and the occupiers of their buildings/sites
• - Assist in the preparation and managing budgets in accordance with the RICS code of practice
• - Monitoring and control of budget expenditure in tandem with Cluttons client accounting team
• - Lead and develop FM team, Gardeners & Porters across the portfolio.
• - Assist in the Control of all Environmental and Health and Safety, ensuring compliance across all buildings and sites with legislation, codes of practice and Cluttons policies and procedures
• - Visiting and inspecting buildings and sites as necessary to ensure, as a minimum, key deliverables are met
• - Support capital/refurbishment projects.
• - Maintain accurate records via the systems used within the business.
• - Assist with internal and external parties in relation to project works across the portfolio
• - Regular and accurate reporting to the partners/property managers, clients and Cluttons H&S director
• - Dealing with ad hoc queries and tasks from the property management team, clients and occupiers
• - Developing and building good working relationships with residents & leaseholders to resolve issues promptly and professionally
• - Drive process improvements & service levels across the portfolio.

Senior Facilities Manager