Property Administrator

Cluttons

Property administrator managing administrative tasks in leasehold block management. Supporting document management, accounting, and property management efforts for effective operations.

Posted 6/22/2026full-timeLondon • 🇬🇧 United KingdomMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

- Perform all necessary back-office administrative duties.
- Maintain document management systems to ensure easy retrieval and compliance.
- Manage the sharedClient inbox, ensuring timely responses and task allocation.
- Manage the management pack process for PM sign off
- Issue Section 20 notices in accordance with statutory requirements.
- Track and record the progression of each Section 20 through its respective stages.
- Support Property Managers in ensuring deadlines and legal standards are met.
- Raise ad hoc and other relevant demands as instructed.
- Prepare budget templates for PM to complete.
- Collate and distribute budget pack information to support annual budget preparation.
- Take full ownership of fob management, including issuance, programming, and record-keeping.
- Coordinate access to flats for inspections, works, and contractor visits.
- Handle low-level leaseholder and resident queries in a professional manner.
- Draft and issue case notes to support Property Managers with ongoing matters.
- Keep MONDAY boards updated
- Support the Head of Residential with diary management

Requirements

What you’ll need

- Previous experience in block or property management administration (essential).
- Strong organisational and document management skills.
- Familiarity with Section 20 procedures and service charge administration.
- Proficiency in Microsoft Office and property management software.
- Excellent written and verbal communication skills.
- Ability to multitask and prioritise effectively.
- Attention to detail and ability to meet deadlines.

Benefits

Comp & perks

- Holidays: 25 days increasing in line with length of service to a maximum of 30 days
- Wellbeing hours: 2 per month where no location flexibility cannot be offered
- Enhanced auto enrolment pension scheme - to help you save for the future
- Life assurance - to protect your loved ones
- Interest free season ticket loans
- Cycle to work scheme - discounted bicycles
- Flu and eye care vouchers - to keep you healthy
- Employee Assistance Programme - 24/7 health & wellbeing support
- Help@Hand Remote GP app - to give you and your family access to medical experts quickly
- Platform hosting 1000s of discounts at your favourite retailers, restaurants, supermarkets, leisure & days out venues,gyms and more
- Family & wellbeing policy - including enhanced maternity pay, menopause support, neurodiversity support, carer support, company sick pay and much more
Plus a Flexible benefits policy that allows you to pick and choose additional benefits as below:
- Purchasing up to 5 days additional holiday
- Discounted gym membership
- Discounted dental insurance
- Discounted private medical insurance
- Discounted critical health insurance and more

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

document managementbudget preparationfob managementSection 20 proceduresservice charge administrationadministrative dutiestask allocationcase notes draftingcompliance trackingproperty management

Soft Skills

organisational skillscommunication skillsmultitaskingprioritisationattention to detailprofessionalism