CluneTech

QA Engineer

• Test analysis, design & planning
• Analyze business requirements, user stories and acceptance criteria for complex features and projects, ensuring they are clear, testable and complete.
• Define test approach, scope and priorities for assigned areas, including identification of test types (functional, regression, integration, smoke, exploratory).
• Design and maintain high-quality manual test cases, test suites, test data and regression packs that provide strong coverage and traceability.
• Provide testing effort estimates for features and projects and contribute to release planning from a QA perspective.
• Identify dependencies, risks and constraints relating to testing and communicate them early to the QA Team Leader and project stakeholders.
• Manual test execution & defect management
• Lead the execution of manual testing for assigned features, modules or projects, including functional, regression, integration and exploratory testing.
• Ensure test execution is carried out in line with agreed plans, timelines and quality standards.
• Record test results in a structured and traceable way, including appropriate test evidence.
• Log defects with clear, detailed descriptions, steps to reproduce, expected vs actual results, impact assessment and supporting artefacts.
• Priorities and manage defects for assigned areas, collaborating with developers to support efficient investigation and resolution.
• Perform thorough re-testing and targeted regression testing after fixes, verifying that changes do not introduce new issues.
• Quality ownership & risk management
• Take end-to-end quality ownership for specific product areas or workstreams, acting as the main QA contact for those areas.
• Proactively identify gaps in test coverage, edge cases and areas of higher risk; propose and implement additional test scenarios where needed.
• Monitor quality trends (e.g. recurring defects, escaped defects, high-risk modules) and propose preventative and corrective actions.
• Escalate significant quality or risk concerns in a timely and structured manner, including clear impact and recommendation.
• Collaboration, communication & leadership
• Act as a key QA contributor within the development team(s), actively participating in planning sessions, reviews and team discussions.
• Collaborate closely with developers, Business Analysts and Product Owners to clarify requirements, discuss technical constraints and agree on testability and acceptance criteria.
• Support and mentor Junior and mid-level QA Engineers by reviewing test cases and defect reports, providing feedback and sharing best practices.
• Contribute to building a strong quality culture within the team through example, constructive feedback and proactive communication.
• Process, documentation & continuous improvement
• Maintain and continuously improve QA documentation for assigned areas, including test cases, regression suites, checklists and testing guidelines.
• Identify opportunities to streamline QA processes, improve efficiency and increase consistency (e.g. templates, naming conventions, test data management).
• Provide input into the selection and effective use of QA tools (test management, defect tracking, etc.) and help optimise their usage.
• Contribute to root-cause analyses of critical issues and support definition and implementation of corrective and preventive measures.
• Share product, domain and testing knowledge through informal knowledge-sharing sessions, documentation and active participation in QA discussions.
• Compliance & security
• Follow data protection and information security policies when working with test environments and data.
• Ensure that testing activities comply with internal standards, procedures and any relevant external requirements.

Manual QA Engineer

SDET

• Test automation analysis, design & implementation
• Review and analyse requirements, user stories and acceptance criteria to identify test conditions suitable for automation and define appropriate coverage.
• Design, implement and maintain automated functional and regression tests for web, API and other application layers in line with agreed standards and frameworks.
• Create and maintain reusable test components, data builders and utilities to support efficient automated testing.
• Estimate effort for automation tasks and provide input into release planning.
• Integrate automated tests into CI/CD pipelines so that suites run reliably on every build and before releases.
• Monitor automated test runs, investigate failures and distinguish between product defects, script issues and environmental problems.
• Ensure test results and logs are clear, traceable and accessible, allowing quick identification of root causes.
• Provide regular reporting on automation coverage, pass rates and key quality indicators for assigned areas.
• Log defects identified through automated tests in the defect tracking system, with clear steps to reproduce, expected vs actual results and supporting evidence.
• Re-test fixed issues using both automated and targeted manual tests where required and verify that corrections have not introduced regressions.
• Take quality ownership for selected features, modules or flows, ensuring adequate automated and manual coverage across releases.
• Proactively identify gaps in automation and propose additional tests or improvements to existing scripts.
• Work as an active member of the development team, participating in team meetings, planning sessions and reviews as required.
• Collaborate closely with developers to understand technical implementation details, agree on testability and support faster defect resolution.
• Partner with Manual QA colleagues to define the right split between automated and manual testing and to keep regression packs current.
• Escalate significant quality concerns or blockers to the QA Team Leader in a timely, structured way.
• Contribute to the design, extension and refactoring of test automation frameworks to improve reliability, readability and maintainability.
• Promote good engineering practices in test automation (clean code, version control, code review, naming conventions, proper assertions).
• Evaluate and recommend new tools or approaches (for UI, API, performance or other test types) where they can add value.
• Help document standards, guidelines and examples for automation within the QA team and wider engineering organisation.
• Follow data protection and information security guidelines when working with test data, environments and tools.
• Ensure automated tests and pipelines comply with internal quality standards and agreed procedures.

Mid QA Automation Engineer

Account Executive

• Proactively identify and engage potential clients across target sectors (e.g. education, corporate, and payments).
• Generate and qualify outbound leads through calls, email outreach, and social selling.
• Support pipeline development through consistent prospecting activity.
• Assist in managing the full sales lifecycle from initial outreach to deal closure.
• Conduct discovery calls to understand client needs and position TransferMate’s solutions effectively.
• Support demonstrations, proposals, and commercial negotiations under guidance from senior team members.
• Build strong, long-term relationships with prospective clients and key stakeholders.
• Maintain accurate and up-to-date records within CRM systems (e.g. Salesforce).
• Develop a strong understanding of TransferMate’s products, value proposition, and competitive positioning in the fintech/payments market.
• Stay informed on industry trends, customer challenges, and competitor activity.
• Work towards defined KPIs including activity levels, pipeline generation, and revenue contribution.
• Demonstrate continuous improvement through coaching, feedback, and training.

Financial Crime

• Conducting the KYC/AML search process for new requests, alerts, refresh, and closure in line with AML regulations and industry best practice
• Carrying out AML/KYC reviews on customers by collating information from online company registers, company information providers, public sources and using internal systems and screening tools, to verify the identity and beneficial ownership/control of customers, identifying any higher risk factors and completing a full risk assessment on each customer.
• Conducting screening of clients to identify any links to PEPs, sanctions, adverse media and financial crime
• Managing own caseload and ensuring that all work is completed in a timely manner and in line with company internal policies
• Maintenance of the KYC/AML Registers
• Collating internal documents and signatures as necessary to support Delivery Partner requests for AML checks
• Liaising across commercial team on AML Due Diligence and Investigations matters
• Building stakeholder relationships with internal teams such as Operation / onboarding team
• Supporting the completion of Internal reports
• Supporting the continued review and updating of internal working process documentation

AML/KYC Analyst

Onboarding Specialist

• Deliver a world-class onboarding experience for Strategic Partners and their clients, building confidence and trust from day one
• Lead client implementation kick-off meetings and drive projects through to successful completion
• Manage multiple onboarding projects simultaneously while maintaining exceptional attention to detail and stakeholder alignment
• Facilitate discovery and information-gathering sessions to understand client requirements and operational needs
• Configure TransferMate solutions to support client-specific workflows and business objectives
• Act as the central point of ownership across implementations—managing communication, timelines, risk mitigation, issue resolution, and stakeholder expectations
• Collaborate cross-functionally with Sales, Operations, Product, and technical teams to deliver seamless client launches
• Support partners and clients post go-live, ensuring ongoing success and a strong customer experience throughout the onboarding journey
• Identify opportunities to improve onboarding processes, enhance efficiency, and elevate the client experience at scale

Client Onboarding Specialist

Sales Development Rep

• Build and execute daily prospecting activity across outbound channels (phone, email, LinkedIn, and other approved platforms) to identify and engage target accounts.
• Research target accounts and personas; tailor outreach based on industry, use case, and likely cross-border payment requirements.
• Qualify opportunities using our agreed framework and convert to: Qualified meeting booked, and/or Sales-qualified lead/opportunity routed to the appropriate sales owner.
• Create and maintain accurate CRM records and activity logs; ensure key fields are completed consistently and promptly.
• Partner closely with: AEs/BDMs to align targeting, qualification standards, and handover quality.
• Confidently articulate the company’s value proposition in plain language, for example: Global payment reach (send/receive internationally, multi-currency capabilities) and the “one network” model.

Sales Development Representative

• Identify, engage, and qualify net-new prospects and early-stage opportunities
• Generate a consistent pipeline of qualified meetings and sales opportunities for Account Executives, Business Development Managers, and/or Partnership Sales teams
• Combine strong commercial execution with disciplined data quality and compliance-aware discovery.
• Conduct structured first-call discovery to confirm business needs and payment use case.
• Build and execute daily prospecting activity across outbound channels
• Create and maintain accurate CRM records and activity logs; ensure key fields are completed consistently and promptly.
• Partner closely with AEs/BDMs for targeting and qualification standards.
• Confidently articulate the company’s value proposition.
• Track performance against SDR metrics; iterate messaging, targeting, and cadences based on conversion data.

Compliance

• Take ownership of day-to-day compliance activities across the US and Canada.
• Act as the primary escalation point for AML, regulatory, and compliance matters.
• Ensure consistent application of global policies, adapted for jurisdiction-specific requirements.
• Act as the designated BSA/AML Compliance Officer for the US entity.
• Ensure adherence to FinCEN requirements and broader BSA/AML regulatory expectations.
• Oversee SAR reporting, transaction monitoring, and investigative frameworks.
• Maintain and enhance the effectiveness of the US AML programme.
• Take full operational ownership of compliance in Canada, including: FINTRAC requirements under PCMLTFA
• Oversee regulatory reporting, audits, and regulator engagement.
• Ensure all aspects of Canadian compliance are effectively managed and embedded.
• Manage regulatory reporting obligations across both jurisdictions.
• Coordinate and manage internal and external audits and regulatory examinations.
• Partner with Sales, Operations, and Global Compliance teams to embed compliance across all activities.
• Manage and develop North America compliance resources.

Compliance Manager

Business Development Rep

• Drive new business for SAP Embedded Payments, from lead generation to contract closure
• Engage CFOs, treasury leaders, IT heads, and transformation teams to understand banking, payments, and connectivity needs
• Build compelling MBC value propositions highlighting integration simplification, security, and automation
• Collaborate with presales and solution architects to craft accurate solution scopes and pricing
• Manage the full pipeline with disciplined forecasting and deal progression
• Develop relationships with SAP, banking partners, system integrators, and fintech ecosystem players
• Provide market insights to refine GTM strategy for corporate treasury and payment connectivity
• Represent the organization at SAP, treasury, and fintech events

Manual QA Engineer

Mid QA Automation Engineer

Account Executive

AML/KYC Analyst

Client Onboarding Specialist

Sales Development Representative

Sales Development Representative

Compliance Manager

Business Development Manager – SAP Embedded Payments