CloudPay

Payroll

• Managing and maintaining accurate payroll records in compliance with Brazil’s payroll legislation
• Investigating and resolving any discrepancies to ensure payroll accuracy
• Reviewing and reconciling pre-processing reports
• Keeping all payroll files and documentation up-to-date
• Ensuring timely and precise payroll delivery in line with client SLAs
• Preparing and submitting all required statutory declarations to Brazilian authorities

Brazil Payroll Specialist

• Deliver payroll accurately and provide timely payment of employee salaries on time in line with client service level agreements and expectations
• Establish, update, and maintain payroll records and analyze payroll-related information to ensure accurate payroll in line with the legislation of Germany
• Prepare and submit statutory declarations for authorities
• Complete controls and cross-checking on payroll results
• Reconcile pre-processing reports to ensure the accuracy of information before processing payroll
• Research discrepancies in payroll information and/or documentation to ensure accuracy and adherence to procedures before processing
• Assist in the validation of payroll requirements to ensure that sufficient information is provided by the client to enable set-up and continued accuracy of payroll processing, ensuring smooth and compliant payroll operations
• Maintain payroll information, files, and records to provide up-to-date reference and audit trail for compliance
• Prepare regular and ad hoc payroll reports, handle special client requests
• Partner with Implementation Consultants to ensure successful knowledge transfers are completed between Project Delivery and Operations

German Payroll Specialist

• Process multiple UK payrolls accurately, on time, and in line with client and statutory requirements
• Provide support and subject matter expertise to Payroll Associates as needed
• Review and validate payroll input and output data to ensure accuracy
• Investigate discrepancies and correct payroll errors before final processing
• Respond to payroll queries from internal teams and clients via ticketing and email systems
• Identify opportunities to improve existing payroll processes and contribute to solution development
• Act as a backup to senior payroll team members during their absence to ensure continuity of service

Associate Payroll Specialist, UK

Procurement

• Initial contract template drafting, including creation of prep questionnaires for new contract requests
• Respond to Services & Fees and Standard Terms requests
• Maintenance of new business deal tracker
• Primary contact for automated date change requests
• Draft customer amendments to global contracts
• Collaborate with other internal departments including commercial, sales, legal, and customer success to ensure alignment with document drafting
• Contract Signature Support using company designated e-signature software (DocuSign)
• Ensure consistent recordkeeping and version control, ensuring file updates are posted to designated systems/folders and distributed within the business as applicable
• Post-signature close down process for newly signed contracts, including update to sales CRM system
• Provide secondary support for NDA process and mailbox
• Participate in company related projects and change initiatives
• Other ad hoc queries as they arise

Associate Contract Management

Solutions Engineer

• Lead the architectural design of business-critical solutions on AWS, ensuring they meet rigorous requirements for scalability, security, and performance.
• Define, own, and evangelise the group-wide API strategy and governance framework.
• Provide expert technical leadership and guidance to development and operations teams.
• Champion and enforce AWS best practices and proactively optimise infrastructure for cost-effectiveness.
• Integrate "Secure by Design" principles and ensure all solutions meet regulatory compliance (e.g., GDPR, SOC 2).
• Evaluate emerging technologies and lead proof-of-concept projects to validate new architectural approaches.

Solution Architect, AWS, API

Performance Marketing

• Research the global payroll market, competitive landscape and partner ecosystem to develop a deep understanding of alliance opportunities and partner value propositions
• Develop multi-channel campaign plans and strategies aligned with alliance revenue goals and the partner lifecycle, including recruitment, enablement and pipeline acceleration
• Develop an annual alliance campaign plan aligned with alliance priorities, go-to-market initiatives, timelines and budgets
• Produce written campaign briefs outlining clear objectives tied to partner engagement, activation and pipeline growth
• Clearly position the CloudPay value proposition to prospective and existing partners, aligning CloudPay capabilities to partner service offerings
• Develop and execute partner recruitment campaigns targeting priority service and technology partners
• Equip partners with sales tools, messaging and training materials to support co-selling success
• Target and activate priority partner sellers through coordinated marketing programs and collaboration with Business Development representatives
• Run nurture campaigns for partner referrals to improve lead conversion and accelerate pipeline velocity
• Drive demand to partner with existing customers and prospects through integrated campaigns and BDR outreach
• Deliver joint campaigns and events with the top service partners to generate awareness and qualified opportunities
• Plan and execute integrated marketing campaigns through digital channels, email, webinars, in-person events and account-based tactics in support of alliance growth
• Partner with Marketing and Sales Operations to measure and report on campaign performance, including sourced and influenced pipeline metrics
• Collaborate closely with Alliances, Sales and Business Development teams to ensure seamless handoff and follow-up of partner-generated opportunities

Campaign Manager

Insurance

• Lead daily operations across Additional Services, catalogue governance, CR/SI quality, and data entry teams.
• Ensure service data, pricing, and catalogue updates are accurate, timely, and well-controlled.
• Oversee revenue assurance routines, leakage investigations, CR/SI controls, and remediation plans.
• Monitor operational KPIs (turnaround times, accuracy rates, quality scores, leakage metrics).
• Partner with the Process Excellence Lead to ensure processes, SOPs, and governance standards are followed.
• Collaborate with Security, IT, and Compliance to ensure operational controls meet organisational requirements.
• Perform data quality checks, reconciliation routines, and system validation activities.
• Identify operational risks early and implement preventative controls.
• Report operational performance, leakage insights, and risk areas to leadership.
• Coach and support team to deliver consistent, high-quality performance.