CloudPay

Business Development Rep

• Build and execute against a business plan, focused exclusively on new business opportunities with existing customers
• Build a strong understanding of the shape, size, and dynamics of our customer base in order to determine areas of focus
• Establish strong, collaborative working relationships with Account Management, Operations, Product and Commercial teams to drive optimal outcomes for our customers and for CloudPay
• Establish a trusted/strategic advisor relationship with each assigned client and drive continued value of our products and services
• Develop, prepare, and nurture customers for advocacy
• Work with clients to establish critical goals, or other key performance indicators and aid the customer in achieving their goals
• Advocate customer needs/issues cross-departmentally

Account Development Manager

Payroll

• Process multiple UK payrolls accurately, on time, and in line with client and statutory requirements
• Provide support and subject matter expertise to Payroll Associates as needed
• Review and validate payroll input and output data to ensure accuracy
• Investigate discrepancies and correct payroll errors before final processing
• Respond to payroll queries from internal teams and clients via ticketing and email systems
• Identify opportunities to improve existing payroll processes and contribute to solution development
• Act as a backup to senior payroll team members during their absence to ensure continuity of service

Account Development Manager

Payroll Specialist