Cloudflare

Network Engineer

• Build and extend the systems that provision, monitor, and orchestrate private network interconnects at scale.
• Collaborate with Product Management, Network Engineering, and Infrastructure teams on ambitious initiatives to connect enterprise customers directly to Cloudflare's global network.
• Participate in all stages of the software development lifecycle: from designing and documenting systems, to writing code and automated tests, to planning, managing, and monitoring production software deployments.
• Work with a wide range of technologies and programming languages, including Rust, Go, PostgreSQL, Prometheus, Kubernetes, Linux networking, network operating systems, and BGP routing, among others.
• Participate in the team's on-call rotation as part of operational duties.

Software Engineer, Network Interconnect

Operations

• Guide new global vendors through the complete company setup process from contract signature to operational readiness
• Conduct vendor orientation sessions covering Cloudflare systems, communication protocols, escalation procedures, and daily operational workflows
• Coordinate collection and validation of required legal, tax, compliance, and security documentation before work authorization
• Create and maintain onboarding checklists, tracking templates, and vendor readiness dashboards
• Establish initial communication cadences and operational rhythms with new vendor teams
• Work with IT, Security, Procurement, and Legal teams to provision system access and complete required clearances
• Build and maintain regular performance reports tracking vendor speed, quality, cost efficiency, and SLA compliance
• Monitor Service Level Agreements (SLAs) across all active vendors, flagging breaches and tracking resolution
• Develop vendor scorecards that provide clear, objective assessments of vendor performance
• Create executive-level dashboards summarizing vendor health across the global portfolio
• Establish data collection processes to ensure accurate, timely performance measurement
• Partner with vendors to align on measurement methodologies and data sources
• Conduct root cause analysis when vendors miss SLA targets or performance benchmarks
• Schedule and facilitate regular operational review meetings with vendor teams to discuss performance trends
• Track improvement plan progress and escalate persistent issues to the Global Vendor Manager
• Identify patterns across vendor performance issues and recommend systemic process improvements
• Document lessons learned from performance incidents to prevent recurrence
• Simplify vendor operational guidelines, playbooks, and SOPs to improve clarity and compliance
• Identify opportunities to automate repetitive vendor management tasks using agentic AI tools (reporting, onboarding, compliance tracking)
• Partner with internal teams to implement tools that accelerate vendor onboarding and performance monitoring
• Create templates, forms, and workflows that reduce administrative overhead
• Maintain centralized vendor operations documentation and knowledge base
• Drive continuous improvement initiatives based on vendor and internal stakeholder feedback
• Serve as the primary day-to-day point of contact for operational vendor inquiries
• Translate technical requirements from Infrastructure Operations teams into clear vendor work instructions
• Coordinate cross-functional stakeholders (Finance, Legal, Security, IT) during vendor lifecycle events
• Prepare and deliver regular status updates to leadership on vendor operational health
• Facilitate vendor business reviews and performance discussions
• Manage vendor communication channels (email, Slack, ticketing systems, etc.)

Global Vendor Operations Specialist

Business Development Rep

• Drive Pipeline Growth: Lead team execution to consistently hit and exceed outbound pipeline targets through rigorous prospecting methodologies and high-quality lead qualification standards.
• Partner Cross-Functionally: Maintain tight alignment with Sales, Marketing, and Operations leaders to align on strategy, optimize lead qualification, and maximize pipeline growth and conversion to revenue.
• Innovate with AI: Drive daily execution and adoption of AI tools; actively build, test, and refine automated workflows that eliminate administrative friction and maximize rep efficiency to scale pipeline output.
• Analyze Performance: Utilize key performance metrics (activity, trends, conversion rates, pipeline velocity) to identify operational inefficiencies, address skill gaps, and optimize outreach strategy.
• Develop & Mentor Talent: Actively support BDR career development, coaching reps on core sales skills and preparing them for internal promotion paths into Account Executive, Customer Success, Sales Engineering, Marketing, and Operations roles.
• Recruit & Scale: Partner with Talent Acquisition to recruit, hire, and onboard top-tier, diverse BDR talent.
• Champion a "company-first" mentality, ensuring team goals directly align with broader business objectives and long-term organizational success.

Business Development Manager

Chief of Staff

• Act as a high-leverage surrogate for the CSO, attending key meetings and customer discussions on her behalf when she requires added executive coverage.
• Partner closely with the CSO as a strategic sounding board, leveraging data and sharp business instincts to simplify complex problems and keep executive focus on high-impact priorities.
• Translate high-level strategic vision, enterprise narratives, and complex technical data into executive and client-ready slide decks and comprehensive prep materials for high-stakes meetings. Draft strategic documents, internal communications, and executive social media posts on behalf of the CSO to drive thought leadership.
• Help articulate the Strategy org’s impact internally across Cloudflare and externally in high-profile industry forums, while leading strategy retrospectives and All-Hands presentations.
• Help move complex, high-impact projects forward across the Strategy org. Monitor progress and timelines, follow up on critical action items across teams, and prepare executive updates to ensure alignment and execution.
• Partner closely with Engineering, Product Management, Sales, and Marketing teams to understand our core product suite, navigate technical dependencies, and align cross-functional execution.

Chief of Staff – Chief Strategy Officer

• Be the first point of contact for customers that need help finding solutions
• Develop your customer centric sales skills to deliver a stellar customer experience
• Learn Cloudflare’s products and services in detail
• Own and meet target quota related to number of qualified opportunities, response SLA, value of sales pipeline, and revenue
• Develop new business opportunities from inbound and marketing-generated leads
• Discover pain points and use case, map them to broad set of Cloudflare solutions and qualify for Enterprise sales opportunities
• Work cross-functionally with stakeholders (account executives, marketing, sales operations, fellow BDRs)
• Report, track, and manage sales activities and results using SFDC
• Play an active role in the creation and iteration of team processes.

Business Development Representative, German Speaking

Systems Engineer

• Your primary focus is building and operating the microservices and REST APIs that power the tag-api platform.
• You'll design and implement API endpoints, define data models, write migrations, and build the service-layer logic that handles validation, quota enforcement, and concurrency control.
• The work is hands-on backend engineering: building reliable, well-tested web services that other teams depend on.
• A significant part of the role is scaling the platform to support new resource types and higher-throughput use cases.
• This includes building bulk operations APIs that handle thousands of resources per request while considering consistency, latency, and failure-mode tradeoffs.
• GRM is a platform team, and this role is horizontal by nature.
• The services you build are consumed by teams across Cloudflare — Workers, Zero Trust, DNS, Access, Billing — and you'll work with those teams to onboard their resources, integrate with their APIs, and ensure the platform scales with their needs.
• The scope is wide, the team is small, and the systems you build will be foundational to how Cloudflare manages resources at scale.

Systems Engineer – Global Resource Management, Data Residency

Account Executive

• Cloudflare is looking for highly motivated Named Account Executives seeking a role with the opportunity to help build a GTM working with some of the largest companies in North America.
• This position will manage a focused set of ~20-30 accounts with $1B -$25B in annual revenues.
• The AE will interact with both C-level clients and senior technical decision makers, utilizing Cloudflare solutions and resources to drive a business partnership focused on joint success with our customers.
• Success requires consultative, solutions-oriented sales, and customer service skills in addition to intense personal energy and focused activity.
• The AE will be accountable to obtaining new business and expansion of Cloudflare wallet-share within existing customers.
• The role involves handling multiple accounts and will require high degrees of attention to detail and coordination with customers, partners, and internal resources.

Senior Named Account Executive

Security Engineer

• Serve as a trusted technical advisor for our enterprise customers, responding to and resolving inquiries and incidents related to network security and performance, while delivering timely, high-quality and personalized assistance.
• Work directly with customers to diagnose, troubleshoot and resolve complex technical issues involving DDoS mitigation, firewall rules, SSL/TLS, network confirmation, and other security configurations.
• Create and maintain knowledge base articles, technical guides, and troubleshooting documentation for internal and customer use.
• Compare traffic signatures and attributes including IP addresses, cookie variations, HTTP headers, and JavaScript footprints to determine what is good traffic and what is malicious
• DDoS mitigation for OSI layers 3,4, & 7: advise customers on how to filter malicious traffic using Cloudflare tools like Magic Transit, Network Firewall, WAF, IP reputation lists, packet inspection, blocklisting, allowlisting, and rate limiting
• Work with Engineering and Product teams to improve products and tools
• Utilize generative AI and automation tools to streamline log analysis, accelerate root-cause analysis during security incidents, and optimize customer response times.

Network Security Engineer

Technical Account Manager

• Serve as the primary technical support and escalation contact for assigned Enterprise customers.
• Build trusted technical relationships with customer stakeholders, including technical teams, operational leaders, and senior executives.
• Collaborate with global Product, Engineering, Support, Customer Success, Account Teams, Professional Services, and Partners.
• Own and drive the post-sales technical support experience, ensuring timely, high-quality support outcomes.
• Troubleshoot complex technical issues across Cloudflare products and customer environments.
• Manage support interactions, drive escalations, coordinate internal response, and ensure clear customer communication during incidents.
• Provide clear written and verbal updates, including technical recommendations, incident summaries, escalation updates, RCA follow-ups, and post-incident reports.
• Maintain a comprehensive understanding of customer environments, architectures, and Cloudflare deployments to support proactive issue resolution and long-term optimization.
• Develop and maintain a rolling Technical Risk & Gap Register for each enterprise account, tracking architectural drift, legacy configurations, operational risks, and emerging security threats.
• Prioritize remediation plans with customer stakeholders and help customers align their environments with security, reliability, and performance best practices.
• Conduct Quarterly Support Reviews, including SLA adherence, incident reviews, ticket trend analysis, top support drivers, resilience planning, capacity planning, and proactive feature adoption.
• Partner with the account team to support strategic customer engagements, including technical planning, roadmap alignment, renewal support, and incident response.
• Provide actionable customer feedback to Product and Engineering teams to help shape product improvements.
• Partner with Cloudflare’s Threat Intelligence and Product teams to proactively evaluate customer environments against newly discovered vulnerabilities, zero-days, and emerging DDoS vectors.
• Ensure defensive configurations and recommended mitigations are deployed ahead of potential exploits where appropriate.
• Establish continuous drift-detection workflows to ensure customer configurations do not deviate from established security baselines, compliance standards, or optimal performance thresholds.
• Leverage AI-driven tools and workflows to optimize daily operations, including incident summarization, case prioritization, support trend analysis, and automated handover documentation.
• Utilize AI-powered analytics to conduct proactive configuration health checks and architectural reviews, identifying systemic risks and strategic infrastructure optimization opportunities.
• Streamline the creation of technical documentation, including HLDs, LLDs, technical recommendations, customer-facing summaries, and post-incident reports.
• Deploy AI-assisted incident management workflows to improve communication precision, including impact assessment, automated status updates, and rapid synthesis of complex technical event details.
• Act as a point of escalation during business hours and provide backup support for global TAMs in other time zones when required.
• Work one weekend per month as part of the TAM coverage model.
• Travel up to 25% of the time to support customer engagements.

• Lead the architecture and implementation of complex software systems that comprise Cloudflare Tunnel, including the cross-platform, open-source client and high-performance edge services.
• Participate in all stages of the software development lifecycle, from designing and documenting systems to writing code, automated tests, and monitoring production deployments.
• Strategically influence and collaborate with cross-functional stakeholders, including security, network engineering, SRE, and product management, to design and scale technical solutions.
• Review work from your peers throughout all stages of the development lifecycle to ensure high-quality, maintainable code.
• Foster a culture of technical excellence through mentorship, proactive code reviews, and establishing engineering standards across the team to ensure high-quality, maintainable code.
• Debug issues in complex systems and contribute to the maintenance and improvement of operational health.
• Drive the long-term technical roadmap and identify opportunities for system-wide improvements, ensuring our architecture remains resilient as we scale.
• Work with a wide range of technologies and programming languages, including Go, Rust, and Typescript, as well as various databases (SQL and No-SQL), Docker, and Kubernetes.

Senior Systems Engineer, Cloudflare Tunnel

• Autonomously Drive AI Security Innovation: Proactively identify gaps in our current capabilities and independently architect, build, and deploy AI-driven solutions to automate code analysis, optimize triage, and scale Product Security workflows.
• Security Architecture & Threat Modeling: Lead deep-dive security reviews and complex threat modeling sessions across distributed systems, embedding strict security requirements into product designs before development begins.
• Product-Focused Vulnerability Management: Own the lifecycle of product security findings. Ensure vulnerabilities are accurately triaged, mapped to the correct engineering owner, and mitigated in alignment with established SLAs.
• Bug Bounty Leadership: Oversee the technical triage and validation of Cloudflare’s external Bug Bounty program, prioritizing submissions based on real-world exploitability and business risk.
• Pentest Strategy & Support: Shape the scope of internal and external penetration testing engagements, serving as the technical liaison to ensure findings are deeply understood and remediated by development teams.
• Strategic Influence & Mentorship: Act as a force-multiplier for security across Cloudflare; mentor junior engineers, cultivate security champions within engineering organizations, and establish modern, paved-road developer guardrails.

Senior Product Security Engineer

Product Manager

• Own your space. You will own the priorities and scope for a high performing engineering team focusing on organizations and partners.
• The Product Manager role requires deep familiarity with the Terraform SDK
• A significant challenge in this role is navigating the tension between enterprise requirements and simplicity for individual users, a friction point that requires careful design decisions
• The position involves leading API design reviews, determining best practices for company-wide implementation, such as pagination, versioning, and deprecation
• The job demands a 50/50 balance between building a personal roadmap and convincing other product managers to adopt a unified API standard
• The Product Manager will primarily engage with practitioners, including platform engineers, DevOps professionals, and enterprise architects, rather than executive leadership

Senior Product Manager – Enterprise, API & SDK

Implementation Specialist

• Lead technical discovery, design bespoke architectures, and deliver compelling demos and Proofs of Concept (PoCs) across Cloudflare's portfolio — Security, Networking, and Developer Platforms
• Build technical champions and executive relationships within target accounts
• Represent Cloudflare at industry events, developer communities, and cybersecurity conferences
• Serve as the primary technical contact from contract signature through full platform adoption
• Lead and oversee technical onboarding and implementation — you are the engineering relationship, not a handoff
• Proactively monitor customer health telemetry, resolve integration bottlenecks, and ensure rapid time-to-value
• Carry a variable quota tied directly to new business acquisition and ongoing account growth
• Identify and drive strategic cross-sell and upsell opportunities grounded in platform usage data and customer business objectives
• Lead technical Quarterly Business Reviews (QBRs) that translate platform metrics into C-level ROI
• Maintain continuous, deep relationships with key stakeholders — from engineering leads to CISOs and CTOs — throughout the entire customer lifecycle
• Advise on architecture best practices, security posture, and Cloudflare platform strategy aligned to customer business goals

Senior Customer Engineer, Digital Native Enterprise

• You'll own the GTM-facing software and data products our sales motion runs on, end to end.
• That includes the data foundation underneath it and the signals that flag which accounts a rep should act on and when.
• You'll also lead our hardest cross-functional projects, the ones that span many teams and systems.
• You'll drive them to delivery, keep partner teams on track, and do it with a lot of autonomy.
• Day to day you'll improve how we visualize pipeline, build sales tools that flag the right moment to reach out to a customer, and make the developer buying journey smoother.
• The work is a mix of data engineering, full-stack product, and applied AI, and you'll build it on Cloudflare's own developer platform.
• This role fits someone who works well in a fast-paced, ambiguous environment, likes turning messy business problems into working software, and can juggle several priorities at once.

Principal Systems Engineer – Internal GTM Tools

• Communicate with customers via chat, email, and phone
• Compare traffic signatures and attributes including IP addresses, cookie variations, HTTP headers, and JavaScript footprints to determine what is good traffic and what is malicious
• DDoS mitigation for OSI layers 3,4, & 7: advise customers on how to filter malicious traffic using Cloudflare tools like Magic Transit, Network Firewall, WAF, IP reputation lists, packet inspection, blocklisting, allowlisting, and rate limiting
• Work with Engineering and Operations teams to mitigate attacks, suggest steps to mitigate, and apply the appropriate mitigation when applicable
• Work with Engineering and Product teams to improve products and tools