You are the technical lynchpin through the entire sales cycle - pre and post sales.
You will work closely with our prospects and customers to educate, empower, and ensure their success on the Cloudflare platform.
Your technical expertise in Cloudflare’s global distributed network and technology will allow you to find best-fit solutions for prospects, to train and onboard new customers via video-conference or in person, through documentation, and to support the long-term success of the customer.
As a subject matter expert on web/mobile security and performance, you are a trusted source for developing new firewall rules from log files, crafting performance caching and delivery strategies, and creating or repurposing internal tools and scripts for customers.
To aid your customers, you will work closely with every team at Cloudflare, from Sales and Product, through to Engineering and Customer Support.
Requirements
Demonstrated experience with a scripting language (e.g. Python, JavaScript, Bash, Lua, Go) and a desire to expand those skills.
Expertise in internet technologies: OSI Model layers 1-7, BGP, GRE, TCP/UDP, DNS (authoritative and recursive), HTTP(S), SSL / TLS.
10 years plus of experience in a customer-facing presales or consulting role.
Thai language is a requirement as this role requires interfacing with our regional customers and partners.
Technical curiosity and passion: Cloudflare is at the cutting edge of internet technology, and our Solutions Engineers are viewed as subject-matter experts. It’s incumbent on us to stay up to date not only with Cloudflare’s specific products, but with industry trends.
A focus on learning, teaching, collaboration, mentorship, and growth, not only personally but also within the team and company.
Aside from technical and collaborative skills, we place a high value on project management, relationship building, and EQ.
Benefits
Health insurance
Flexible work arrangements
Professional development
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