Senior Customer Success Manager
Storyclash
Job Level
Mid-LevelSenior
About the role
- Drive new business sales by identifying and qualifying target accounts for Cloudflare’s Mid-Market service plan across Southern European markets (Spain, Italy, Portugal etc.)
- Develop and execute against a comprehensive account/territory plan
- Drive sales in a defined territory and/or account list to achieve revenue targets
- Create and articulate compelling value propositions for Cloudflare services
- Manage contract negotiations
- Maintain a robust sales pipeline
- Develop long-term strategic relationships with key accounts
- Ensure customer satisfaction
- Assist in building the Mid-Market Sales team and engage with technical and non-technical buyers
Requirements
- Fluent in Italian
- 3+ years of direct B2B selling experience, selling to Mid-Market accounts across Southern Europe and Italy
- Basic understanding of computer networking and “how the internet works”
- Aptitude for learning technical concepts/terms (Technical background in engineering, computer science, or MIS a plus)
- Strong interpersonal communication (verbal and written) and organisational skills
- Self-motivated; entrepreneurial spirit
- Comfortable working in a fast paced dynamic environment
- Ability to travel ~25%
