Cloudflare

Principal Program Manager, Global Enablement

Cloudflare

full-time

Posted on:

Origin:  • 🇺🇸 United States

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Job Level

Lead

About the role

  • Lead the execution of key global enablement initiatives, ensuring delivery on time, within scope, and aligned with business objectives
  • Design, implement, and continuously improve global enablement processes from program request intake to delivery and reporting
  • Partner with GTM leadership to enhance enablement reporting and dashboards, connect programs to performance metrics, and measure program impact
  • Serve as the operational owner and administrator lead for enablement platforms (e.g., LMS, CMS), directing day-to-day administration and technology roadmap
  • Act as the key liaison for enablement with cross-functional teams, managing stakeholder relationships, program requests, prioritization, and resource allocation
  • Develop and maintain clear, proactive communication channels with enablement stakeholders including trainers, speakers, and senior leadership
  • Provide senior-level operational and logistical support for global enablement classes and events, including sales kickoffs and other major GTM events
  • Optimize the operational engine of the global go-to-market enablement function and drive process improvements to increase efficiency and scalability

Requirements

  • 4-7 years of substantive experience in an operations or program management role within a fast-paced, global high-tech environment
  • Learning Agility: Be curious and quick to learn
  • Proven ability to translate high-level business goals into actionable operational plans and lead strategic initiatives from concept to completion
  • Comfortable with data analysis and experience with business intelligence tools; ability to create actionable reports and dashboards for executive audiences
  • Exceptional project management skills and experience managing multiple complex, interdependent projects under tight deadlines
  • Technological fluency with sales tools, learning management systems (LMS), content management systems (CMS), and CRM platforms (e.g., Salesforce)
  • Excellent written and verbal communication skills with the ability to influence stakeholders at all levels
  • Strong understanding of sales methodologies, GTM motions, and the sales lifecycle
  • Resourceful, proactive, and curious mindset with a "roll up your sleeves" attitude
  • Experience managing partnerships with SMEs, vendors, and cross-functional teams to deliver enablement programs at scale
  • Must be located in Austin, TX or willing to relocate
  • May be required to have authorization to receive software or technology controlled under U.S. export laws without sponsorship
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