Cloudflare

Renewals Account Manager, Russian Speaker

Cloudflare

full-time

Posted on:

Origin:  • 🇵🇹 Portugal

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Job Level

Mid-LevelSenior

Tech Stack

DNS

About the role

  • Own and maximize renewal value of a book of business of existing customers
  • Build and leverage customer and channel relationships and capture and articulate ROI to senior customer stakeholders
  • Bring business acumen and technical understanding to articulate business value and make recommendations
  • Plan, forecast, and prioritize work to maximize outcomes and maintain an accurate weekly forecast
  • Commercial owner and driver of renewal including negotiating and executing renewal contracts in accordance with customer objectives
  • Customer engagement from onboarding through the entire customer lifecycle
  • Prioritize effectively to handle multiple deals at the same time
  • Analyze data and leverage tools to identify selling opportunities and business value
  • Drive strong alignment with the Sales team, contributing to team forecasting, planning, and targets
  • Own or participate in Business Value Justification meetings, Business Reviews, and Renewal Meetings
  • Develop and maintain long-term relationships with stakeholders in your account portfolio
  • Travel less than 25%

Requirements

  • Minimum of 3 years of experience in Inside or Field sales
  • Fluency in Russian
  • 2+ years relative industry experience
  • Expertise in SaaS retention and sales process
  • Excellent knowledge of value driven sales
  • Excellent problem solving skills with the ability to creatively achieve resolutions
  • Demonstrated ability to handle multiple tasks in an efficient and professional manner
  • Strong Communication skills both written and verbal and the ability to present to multiple different personas
  • Demonstrated strong negotiation skills and ability to influence and navigate objections to achieve win-win customer outcomes
  • < 25% travel