cloaked

Senior AI Product Manager

cloaked

full-time

Posted on:

Location: New York • 🇺🇸 United States

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Salary

💰 $150,000 - $220,000 per year

Job Level

Senior

About the role

  • Own the strategy and roadmap for key AI features in the Cloaked portfolio.
  • Translate customer problems into scoped experiments and MVPs that deliver end-to-end results; iterate quickly to drive activation, retention, and revenue.
  • Partner with Engineering and Design to ship user-facing features that make AI action-taking feel transparent and controllable (status, progress, consent, and auditability).
  • Define crisp PRDs, acceptance criteria, and success metrics; keep teams unblocked and decisions documented.
  • Make pragmatic technical choices; balance latency, cost, reliability, and privacy.
  • Establish and own evaluation: task success rate, time to complete, cost per task, user-reported quality, and safety metrics; run A/B tests to improve them.
  • Collaborate with Security, Legal/Compliance, Support, and Data to ensure privacy-first, safe-by-default experiences.
  • Identify and prioritize new capabilities and integrations based on user value, feasibility, and business goals.
  • Work closely with other PMs and cross-functional partners; communicate priorities clearly and sequence work for maximum impact.

Requirements

  • Experience shipping user-facing products; building AI-powered products that complete tasks for users (consumer or B2B with visible, UI-centric assistants/agents).
  • Track record shipping 0→1 and 1→n releases in startup or fast-growth environments.
  • Strong product-led growth instincts: instrumentation, funnel analysis, and experiments that move core metrics.
  • Technical fluency: comfortable reading/writing light code (Python/JS), working with APIs, and partnering deeply with engineers. No research pedigree required.
  • Hands-on with LLM productization: prompt/tool design, function calling, retrieval/RAG basics, evaluation/guardrails, and tuning for latency and cost.
  • Experience designing user controls and guardrails so AI actions are explainable, reversible, and trustworthy.
  • Excellent cross-functional communication, able to align engineering, design, GTM, support, and leadership on clear problem statements and tradeoffs.