Clio - Cloud-Based Legal Technology

Senior Product Manager, Billing and Licensing

Clio - Cloud-Based Legal Technology

full-time

Posted on:

Location Type: Hybrid

Location: Remote • California • 🇺🇸 United States

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Salary

💰 $152,200 - $205,800 per year

Job Level

Senior

About the role

  • As a Senior Product Manager on the Billing and Licensing team at Clio, you will own the strategy and execution for how we will support bill our customers for our product suite.
  • Develop and execute a product vision, strategy and roadmap for the Billing and Licensing teams, aligning with Clio's overarching business objectives and customer needs.
  • Understand our customer needs across the whole Clio product suite and think deeply on how best to solve these issues.
  • Work cross-functionally with other product managers, engineers, designers, and stakeholders to deliver high-quality product changes.
  • Oversee the entire product lifecycle from ideation to launch.
  • Use data and customer insights to track key metrics and performance indicators, identifying opportunities for product optimization and continuous improvement.
  • Collaborate closely with key stakeholders, including customers and other Clio product teams, to gather insights, feedback, and requirements that inform product development and improvements.
  • Build and maintain strong relationships with internal teams, ensuring alignment across departments and effective communication of product goals and milestones.

Requirements

  • Over 4 years of experience in product management roles within the tech industry, with a proven track record of managing and enhancing complex software products or platforms.
  • Exceptional ability to build strong relationships across the business, drive constructive conversations, and land decisions in ambiguous situations.
  • Experience building technical products.
  • Strong business and metrics focus.
  • Experience conducting user research, gathering feedback, and using data to inform product decisions that enhance the user experience.
  • Proven ability to lead cross-functional teams and collaborate effectively with stakeholders across product, engineering, design, marketing, and sales teams.
  • Excellent communication skills with the ability to influence others and drive product initiatives forward.
  • Bonus points if you have: Prior founder and entrepreneurial experience
Benefits
  • Competitive, equitable salary with top-tier health benefits, dental, and vision insurance
  • Hybrid work environment, with expectation for local Clions (Vancouver, Calgary, Toronto, and Dublin) to be in office minimum 2 days per week on our Anchor Days.
  • Flexible time off policy, with an encouraged 20 days off per year.
  • EAP benefits for you and household members, including counseling and online resources
  • 401k matching and Child Education Savings
  • Clioversary recognition program with special acknowledgement at 3, 5, 7, and 10 years

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
product managementproduct strategyproduct roadmapuser researchdata analysismetrics trackingproduct lifecycle managementsoftware product enhancementtechnical product developmentcustomer insights
Soft skills
relationship buildingcommunicationcollaborationinfluencedecision makingproblem solvingcross-functional leadershipconstructive conversationadaptabilitycustomer focus
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