Salary
💰 $126,240 - $224,750 per year
About the role
- Support the Business Insurance team by directly leading the Filing Implementation team and the Forms Development team.
- Prioritize projects, identify process improvements, advocate team initiatives, manage workflow and capacity, and develop success metrics.
- Ensure appropriate training, continuity planning, and consultative expertise across the team and to business partners.
- Lead, mentor, manage, and develop a team of forms and filing analysts.
- Develop strategic direction for process, improvement opportunities, and defined performance metrics.
- Assign workloads, set priorities, and track team performance outcomes.
- Maintain procedures and best practices for forms development, forms testing, and filing implementation.
- Identify opportunities to improve processes, team structure, and tools to enhance efficiency and quality of work.
- Lead and conduct competitor analysis with a focus on forms and filing strategies.
- Work closely with cross-functional teams to guide product development according to business unit plans.
- Evaluate coverage structures and product forms to ensure market demands are met.
- Manage customer experience journeys by tailoring products to meet customer needs.
Requirements
- High School Diploma or equivalent required.
- Bachelor's degree preferred.
- 5+ years of experience with forms development and/or state filing implementation
- 3+ years of experience leading people
- Technical subject matter expert in forms management and/or filing implementation
- Experience with SERFF filing application, workflow management tools, and Excel proficiency (macros, pivot tables, etc.)
- Extensive insurance industry knowledge
- Commercial lines insurance experience
- Strong verbal and written communication skills.
- Competitive salary commensurate with experience, qualifications and location.
- Bonus Opportunity (based on Company and Individual Performance)
- 401(k)
- Medical
- Dental
- Vision
- Health Savings and Flexible Spending Accounts
- Life Insurance
- Paid Time Off
- Paid Parental Leave
- Tuition Assistance
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
forms developmentstate filing implementationforms managementworkflow managementExcelmacrospivot tables
Soft skills
leadershipmentoringproject prioritizationprocess improvementcommunication
Certifications
High School DiplomaBachelor's degree