Product Manager

• Represent a portfolio of products at the top level of the organization
• Partner closely across the organization to identify new product concepts articulating how they will drive value for customers, the organization and differentiate GEICO in the marketplace
• Craft an inspirational vision for a portfolio of products, with clarity of how products come together to drive experience for GEICO customers, associates and partners across all channels and insurance offerings
• Ensure the suite of products is seamless for customers so they do not experience the organizational structure and underlying processes
• Continuously assess performance of products within the portfolio and identify any areas where cost of product is higher than value generated with recommendations on next steps
• Plan and outline decommissioning of underperforming products and/or features with a proactive communication plan inclusive of customer impact and potential alternatives
• Oversee sunsetting of products and decommissioning of product services as necessary
• Model adaptability by encouraging continuous evolution to product portfolio considering industry trends, emerging solutions, new insights and changing customer and business needs
• Ensure product team is leveraging design thinking, systems thinking and agile best practices as part of the product life cycle
• Translate portfolio vision into a 12-18-month strategic portfolio roadmap mapped to outcomes and value creation
• Identify product portfolio level KPIs (Key Performance Indicators) coaching team to adjust and refine products the data dictates
• Proactive partner with Technology leaders to define end-state architecture that enables product portfolio and ensure products are secure, resilient, performant, and scalable that solve material customer and business problems
• Lead a product team of 12 people including Product Directors, Senior Product Managers and Product Managers, with the potential to scale the team further
• Nurture, develop and coach product leaders identifying opportunities for growth and achieve measurable goals

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