GEICO

Senior Director, Product Management

GEICO

full-time

Posted on:

Location Type: Hybrid

Location: San Francisco • California, Illinois, Maryland • 🇺🇸 United States

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Salary

💰 $195,000 - $315,000 per year

Job Level

Senior

About the role

  • Represent a portfolio of products at the top level of the organization
  • Partner closely across the organization to identify new product concepts articulating how they will drive value for customers, the organization and differentiate GEICO in the marketplace
  • Craft an inspirational vision for a portfolio of products, with clarity of how products come together to drive experience for GEICO customers, associates and partners across all channels and insurance offerings
  • Ensure the suite of products is seamless for customers so they do not experience the organizational structure and underlying processes
  • Continuously assess performance of products within the portfolio and identify any areas where cost of product is higher than value generated with recommendations on next steps
  • Plan and outline decommissioning of underperforming products and/or features with a proactive communication plan inclusive of customer impact and potential alternatives
  • Oversee sunsetting of products and decommissioning of product services as necessary
  • Model adaptability by encouraging continuous evolution to product portfolio considering industry trends, emerging solutions, new insights and changing customer and business needs
  • Ensure product team is leveraging design thinking, systems thinking and agile best practices as part of the product life cycle
  • Translate portfolio vision into a 12-18-month strategic portfolio roadmap mapped to outcomes and value creation
  • Identify product portfolio level KPIs (Key Performance Indicators) coaching team to adjust and refine products the data dictates
  • Proactive partner with Technology leaders to define end-state architecture that enables product portfolio and ensure products are secure, resilient, performant, and scalable that solve material customer and business problems
  • Lead a product team of 12 people including Product Directors, Senior Product Managers and Product Managers, with the potential to scale the team further
  • Nurture, develop and coach product leaders identifying opportunities for growth and achieve measurable goals

Requirements

  • 9+ years’ experience in product leadership positions with proven record of successfully launching products (at least half of it from building consumer facing products)
  • 6+ years in managing 5+ major products
  • Experience using quantitative and qualitative data to inform design decisions and drive change
  • 8+ years of experience hiring, managing, and developing product managers (individual contributors and people managers)
  • Experience working with both technical and business stakeholders (Marketing, Operations, Data, etc.)
  • Familiar with organizational maturity and related transformation
  • Demonstrated experience influencing senior management and setting expectations for major cross-functional initiatives
  • Exceptional written and verbal communication skills
  • Experience with insurance, financial services, or parallel industries
  • Bachelor's degree or higher in a related field
  • Design Thinking, Agile, Product Certifications preferred
Benefits
  • Comprehensive Total Rewards program that offers personalized coverage tailor-made for you and your family’s overall well-being.
  • Financial benefits including market-competitive compensation; a 401K savings plan vested from day one that offers a 6% match; performance and recognition-based incentives; and tuition assistance.
  • Access to additional benefits like mental healthcare as well as fertility and adoption assistance.
  • Flexible workplace arrangements including GEICO Flex program, offering the ability to work from anywhere in the US for up to four weeks per year.
  • Employee engagement and recognition programs that reward the positive impact our work makes on the lives of our customers.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
product leadershipproduct managementdesign thinkingagiledata analysisKPI developmentstrategic planningportfolio managementproduct lifecycle managementcustomer experience design
Soft skills
communicationleadershipcoachingadaptabilityinfluencingcollaborationvision craftingproblem-solvingteam developmentorganizational maturity
Certifications
Product Certifications
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