Clinton Health Access Initiative, Inc.

Human Resources

• Provide guidance to Country Leadership Team on compensation and equity, HR procedures and policy interpretation, country labor laws compliance, recruiting and retention strategies.
• Advise CLT on compensation decisions by analyzing internal data and providing recommendations that align with CHAI's compensation framework.
• Maintain, monitor and manage accuracy of HR data including confidential personnel files.
• Maintain and track all records on employee leave, benefits, medical insurance cover and changes in personal details.
• Work with other CHAI HR staff to facilitate employment agreements and interpret labor regulations and HR related legal issues for country office and international staff.
• Perform and support HR audits and support reviews and changes to HR related manuals and documents.
• Conduct periodic review of Employee Handbook, Office manual, Safety and Security guide and other relevant CHAI manuals in consultation with CLT.
• Maintain reasonable knowledge of legal requirements related to day-to-day management of employees, reducing legal risks and ensuring regulatory compliance.
• Work with CLT and Managers to complete administrative work related to HR processes including development and review of the job descriptions, contract renewals, payroll changes etc. in a timely manner.
• Coordinate the pre-hiring process including job posting and advertising, candidate sourcing, panel interview coordination and participation in the panel level interviews.
• Facilitate the in-country employee onboarding and orientation activities for national and international staff.
• Assist with full termination processes in-country and with Boston HR team, ensuring coordination with payroll.
• Facilitate visa application processing for international visitors.
• Administer health and welfare plans including enrolments, changes, and terminations.
• Process required documents through payroll and insurance providers to ensure accurate record keeping and proper deductions.
• Manage the employee group pension scheme, life insurance policy and other CHAI benefits.
• Process all benefits enrolment forms, vendor invoices and reconcile payments in close collaboration with the Finance and Administration team.
• Provide coaching, guidance and communication as needed to Program Managers and supervisors on various topics.
• Work alongside CLT and Managers to provide guidance and input on team restructures, workforce planning and succession planning.
• Proactively identify opportunities to equip staff with resources that support professional development and internal mobility.
• Facilitate training to staff as required.
• Maintain Training and Development files.
• Advise country/program leadership and staff on building team morale, increasing productivity and retention, and resolving complex employee relations issues.
• Provide guidance on practices that promote effective and harmonious working relationships.

Human Resources Coordinator

Program Manager

• Lead the development and execution of forward-looking integrated PHC strategies, grounded in clear theories of change, that look to support the evidence-based advancement of relevant Royal Government of Cambodia national health policy and systems across thematics such as immunization, NCDs, AT, SRMNH, community health and other related areas.
• Lead the implementation, performance management, and reporting of the integrated PHC portfolio across CHAI Cambodia's work on immunization, NCDs, AT, SRMNH, community health and other related areas, including planning, technical and managerial oversight of execution, financial oversight, donor engagement and monitoring and evaluation across ongoing grants and cross-cutting activities.
• Lead the generation, synthesis, and dissemination of evidence from portfolio programs, ensuring that findings are effectively shared nationally and, where relevant, internationally to inform policy, program design, and scale-up of effective and impactful PHC and community health interventions.
• Guide CHAI’s, evidence-based, contributions to relevant government policy and strategy development, guideline updates, and strategic planning to advance PHC reforms and related thematic areas outlined above.
• Lead fundraising efforts for the integrated PHC portfolio, including identifying new funding opportunities and developing high-quality proposals.
• Build and maintain strategic relationships with existing and potential donors at national and global levels, in coordination with wider CHAI Cambodia CLT and CHAI’s global technical teams, to drive resource mobilization.
• Line manage, coach and support CHAI integrated PHC and integration team members, as well as consultants, to ensure effective execution of activities and grants while fostering ongoing professional development.
• Actively engage with the CHAI Cambodia Country Leadership Team (CLT) to contribute to the oversight of the office-wide strategy, ensuring strong collaboration, coordination, and shared learning across PHC and community health, infectious disease, and health systems strengthening portfolios.
• Drive collaboration between CHAI Cambodia integrated PHC and integration team and national and subnational government entities key to the portfolio, including the relevant MoH departments such as PMD and NMCHC/NIP, and MoSVY, Ministry of Interior, Ministry of Education, Youth and Sport as well as Provincial Health Departments and Provincial Administrations.
• Actively coordinate and strengthen engagement with key national stakeholders engaged in PHC and service delivery integration efforts, including development partners and civil society organizations, to promote in country alignment across government support activities, avoid duplication of efforts, and enable collaboration and shared learning across organizations.
• Engage in continuous personal learning on topics related to integrated PHC portfolio by actively participating in knowledge exchange opportunities nationally and internationally, using insights gained to inform evidence-based decision-making and enhance CHAI’s strategy and programming.

Senior Program Manager, PHC and Integration

• Lead health investment data collection and analysis to understand current funding landscape, key changes, and identify funding gaps and inefficiencies.
• Develop strategic recommendations for aligning resources with government priorities and facilitate enhanced use of financial and programmatic data for resource allocation decisions.
• Support the Ministry of Health, Department of Planning and Finance, Ministry of Finance, and development partners at national and provincial levels to align planning and funding priorities.
• Improve routine data availability through digital health systems to support resource mapping, planning, and resource allocation.
• Enhance the Ministry of Health’s Health Sector Accounting System (HSAS) functionality and interoperability with national Health Information System platforms (e.g. DHIS2, electronic logistics management information system).
• Link financial data with service delivery data through dashboards, tools, and reports, and establish an institutionalized review and adjustment process for comprehensive data-driven decision-making.
• Supervise program implementation, providing guidance to the Digital Health Associate and Provincial Health Financing Officer.
• Document progress, lessons learned, and best practices to inform scale-up strategies and donor engagement, ensuring timely reporting and workplan tracking in line with donor and government requirements.
• Represent CHAI in technical discussions and working groups related to health financing, planning, and digital health systems.

Human Resources Coordinator

Senior Program Manager, PHC and Integration

Program Manager, Health Sector Planning – Financing