Clinton Health Access Initiative, Inc.

Artificial Intelligence

• Lead delivery of CHAI’s AI clinical decision support and agentic healthcare delivery initiatives end-to-end
• Own the program's forward view: track the frontier of clinical and agentic AI
• Forge and maintain relationships with the Ministry of Health
• Evaluate adjacent health system factors affecting initiative’s impact
• Directly manage at least one Senior Associate / Manager / Sr. Manager
• Own status reporting and stakeholder communications for senior CHAI leadership and external partners
• Anticipate and prepare for scale: regulatory pathways, infrastructure dependencies, workforce readiness
• Provide informed technical support as needed
• Travel internationally as needed (25-40% annually) and regularly within the US

Associate Director – AI Clinical Decision Support

• Own project management, change management and communications for AI rollouts across CHAI, including enterprise-wide tool procurement and rollout coordination.
• Build demand for AI adoption across the organization: coordinate the AI Champion network, launch the Community of Practice, and maintain the AI@CHAI inbox for ongoing staff questions.
• Build and manage CHAI’s AI training and enablement programs: develop training resources, design learning journeys, coordinate vendor-led trainings, launch AI ethics and competency trainings, and run AI onboarding for new employees.
• Develop and maintain AI governance frameworks, policies, and user guidance in coordination with the Innovation team and IT, covering best practices, use case libraries, ethics guidance, and AI standards.
• Coordinate the AI advisory committee and make sure it functions as an effective governance and decision-making body.
• Define and track adoption metrics and targets, conduct quarterly gap and themes analysis, and assess ROI on AI tool usage (time saved vs. tooling cost).

Manager, AI Transformation

System Administrator

• Manage user accounts across Active Directory, Entra ID, and Okta.
• Maintain continuity between on premises, hosted, and HR systems.
• Provide second-tier escalation support to the Helpdesk.
• Assist in building and maintaining Windows servers under the guidance of senior team members.
• Support patching, monitoring, and day-to-day operations at HQ and remote locations.
• Develop working knowledge of VMware ESXi and Hyper-V environments.
• Support and maintain CHAI's hosted platforms including Microsoft 365, Box, Mimecast, and Okta.
• Assist with integrations and handle escalated issues from the Helpdesk team.
• Assist with monitoring of network infrastructure including switches, firewalls, and wireless access points.
• Support patching and security updates for servers and endpoints.
• Escalate firewall and advanced networking issues appropriately.
• Support vendor relationships for hardware and software procurement.
• Help identify and document process improvements for team efficiency.

Systems Administrator

Operations

• Set the direction for CHAI’s internal AI transformation
• Lead and facilitate cross-functional operational initiatives
• Identify and drive process improvements across CHAI's internal operations
• Provide executive oversight of CHAI’s global safety and security function
• Build and oversee an effective knowledge management system
• Lead a Global Operations team

Director, Global Operations

• Define and drive CHAI’s internal AI transformation strategy, identifying where AI can most effectively transform enterprise operations, internal workflows, and staff productivity across CHAI’s global teams.
• Design, build, and ship bespoke AI-powered tools alongside the Manager, AI Transformation, working directly in code and AI-native development environments (e.g., Claude Code and Cowork) on the most important builds; set the technical bar for what the team produces.
• Co-own CHAI's AI tool portfolio alongside the Innovation team, overseeing the evaluation, selection, procurement, and ongoing governance of AI platforms and tools used across the organization; establish practical AI governance frameworks that protect CHAI without slowing it down.
• Drive organization-wide AI adoption of internal AI tools across CHAI’s global offices, including approaches that reach staff with varying levels of technical knowledge across diverse geographies and functions; establish metrics to track adoption, engagement, and return on investment.
• Manage and mentor the Manager, AI Transformation, providing clear technical and professional direction and investing meaningfully in their growth.

Associate Director, AI Transformation

• Partner with CHAI’s teams to identify, assess, and prioritize high-value AI use cases, maintaining a clear pipeline from idea to shipped tool, and align build priorities with the AI transformation strategy set by the Associate Director.
• Inform smart build-vs.-buy decisions: assess whether a use case is best addressed by an off-the-shelf tool, a light customization, or a bespoke build, and move quickly on whichever path is right.
• Design, build, and ship bespoke AI-powered tools in partnership with CHAI’s teams, with a focus on non-programmatic teams (e.g. HR, Finance, Legal & Compliance, IT, Operations, and others); work directly in code and AI-native development environments (e.g., Claude Code and Cowork).
• Collaborate with CHAI’s IT team on integration, maintenance, and scaling, ensuring that what gets shipped meets organizational standards for reliability and data governance; partner technically with CHAI’s Innovation team to share approaches and avoid duplication.
• Document what gets built – reusable components, prompt frameworks, implementation patterns – so each new project starts from a higher base; support broader AI adoption across CHAI through training and enablement efforts led by the Associate Director.
• Track shipped tool usage and impact, contribute to CHAI’s understanding of the evolving AI development landscape, and undertake other responsibilities as needed.

Research Analyst

• Serve as a trusted partner to the Malaria and Community Health Worker (CHW) departments, providing support for data analysis as needed.
• Support the rollout and monitor the performance of existing and new surveillance processes and platforms to improve data collection, reporting, data management, automated analysis, and data visualization (e.g., dashboards).
• Help embed a culture of data-driven decision-making by improving data quality and use, and translating findings into actionable programmatic insights through high-quality presentations and reports.
• Support institutionalization of routine data reviews at all levels, including development and use of data collection tools and dashboards (e.g., Tableau, DHIS2).
• Contribute to the development of disease program documents, including surveillance guidelines and SOPs, M&E plans, lessons-learned reports, and operational manuals.
• Support development and implementation of comprehensive research protocols, including sampling design, creation of data collection instruments, and preparation of analysis plans, ensuring effective operationalization during field implementation.
• Represent CHAI at external technical meetings with local academic and technical partners.
• Maintain a high standard of ethical conduct and ensure data privacy.
• Other duties as assigned by the supervisor.

Epidemiologist, Research Analyst – Malaria

Program Manager

• Lead overall project coordination and implementation, ensuring all activities are delivered on time, within scope, and within budget
• Develop and maintain detailed workplans and activity budgets; monitor progress and proactively identify and address risks or delays
• Serve as the primary point of contact with the Australian Embassy and international technical partners, coordinating visits, activities, and communications
• Maintain strong working relationships with Lao government counterparts across the Ministry of Health and relevant departments, supporting government leadership and ownership of project outcomes
• Lead the preparation of donor progress reports and financial updates, ensuring accuracy, timeliness, and alignment with agreed deliverables
• Oversee equipment procurement, logistics, and asset management in coordination with CHAI's operations and finance teams
• Support planning and delivery of technical activities including laboratory strengthening, inspector training, emergency response planning, and risk communications
• Facilitate coordination between international technical experts and Lao government counterparts to ensure activities are contextually appropriate and effectively delivered
• Coordinate with CHAI's internal teams on contracts, compliance, and financial management to ensure all agreements and expenditures meet grant requirements
• Represent CHAI in relevant technical working groups, inter-agency meetings, and partner coordination forums
• Directly supervise the Associate, Food and Alcohol Safety, providing day-to-day guidance, performance feedback, and professional development support
• Participate in any other duties as assigned.

Program Manager, Food Safety

Financial Planning and Analysis

• Review monthly cash reports from country teams for accuracy and compliance with accounting principles
• Review the reconciliation of monthly bank and balance sheet activity from country teams
• Prepare and process of journal entries in the central ERP system
• Review the staff time tabulation and distribute payroll costs to appropriate general ledger accounts
• Monitor the financial activity on assigned programs and prepare expenditure reports for program managers as needed
• Prepare and analyse complex financial statements that relate to various fund types and account groups
• Establish and maintain effective working relationships with those contacted in the course of work
• Prepare monthly balance sheet reconciliations, including intercompany reconciliations
• Prepare monthly preliminary and final financial statements for country teams
• Assist in the preparation of audits, financial statements and varied fiscal reports
• Review accounting documents to ensure accuracy of information and compliance
• Perform other tasks as necessary

Accountant, Global Finance

Supply Chain

• Serve as CHAI's focal point with case management and supply chain stakeholders
• Contribute to the development of CHAI's annual workplan for the case management workstream
• Collaborate with CHAI's malaria surveillance, digital health, health financing, and community health teams
• Produce high-quality written outputs for multiple audiences
• Support SP-Palu and DSC in developing and updating training materials
• Coordinate CHAI's contributions to the case management components of the national malaria strategic plan
• Lead an analysis of the drivers of severe malaria
• Provide ongoing technical support to SP/Palu on the antimalarial commodity quantification and forecasting tool
• Document processes and timelines for quantification, procurement, and distribution of malaria commodities

Associate Director – AI Clinical Decision Support

Manager, AI Transformation

Systems Administrator

Director, Global Operations

Associate Director, AI Transformation

Manager, AI Transformation

Epidemiologist, Research Analyst – Malaria

Program Manager, Food Safety

Accountant, Global Finance

Associate, Malaria Case Management, Supply Chain Management