Clinton Health Access Initiative, Inc.

Associate

• Analyze large volumes of data and synthesize insights from both the demand and supply sides of the HIV market to advance CHAI’s collaborations with suppliers, inform strategic decision-making, and assess the impact of CHAI’s work.
• Manage the development and maintenance of key market intelligence communication materials for both internal and external audiences, including data visualizations, presentations, reports, and other communication products.
• Identify, pilot, and operationalize AI-driven approaches to streamline market intelligence gathering, data processing, and content generation.
• Serve as a resource for AI knowledge sharing within the HIV program, assisting other teams in adapting and integrating relevant AI solutions.
• Develop and iterate quantitative models and analyzes to estimate the impact of market interventions.
• Support data collection and interface with CHAI’s country teams to gather data for analysis and development of valuable market insights.
• Support the development and dissemination of global forecasts of diagnostics and antiretroviral medicines, working closely with global partners and other CHAI teams.
• Present analytical findings to internal and external audiences.
• Provide ad hoc analytical support to various CHAI teams on HIV/AIDS-related questions.
• Other responsibilities as requested by manager.

Associate, HIV Market Intelligence

Supply Chain

• Lead PSM strengthening across quantification, procurement, inventory management, distribution, and last-mile delivery, providing technical assistance to MoH and health facilities at all levels
• Assess and scale up the open eLMIS, identify system bottlenecks, and develop evidence-based solutions to strengthen supply chain performance
• Develop and update PSM SOPs, training curricula, and policy documents with MoH counterparts, and support transition planning toward full government ownership
• Identify data and technology requirements, liaise with developers, and translate technical needs between government users, developers, and non-technical staff
• Design and deliver capacity-building programmes and supportive supervision for MoH staff across provincial and facility levels
• Monitor progress against workplans, and report performance and challenges to the Program Manager
• Support the Program Manager with donor reporting and grant financial management
• Represent CHAI to MoH officials, donors, and technical partners, and participate in technical working groups and coordination forums
• Engage in other programmatic areas as priorities evolve

Senior Associate, Procurement and Supply Chain Management

• Support day-to-day implementation of the open eLMIS across target health facilities, including data entry, verification, and basic troubleshooting
• Compile and organise eLMIS data to support routine reporting and performance monitoring, and draft progress updates and field reports for review by the PSM Senior Associate
• Assist in preparing materials and logistics for eLMIS user trainings, workshops, and follow-up support visits for MoH, warehouse, and facility-level staff
• Provide on-site coaching and follow-up support to health facility staff on eLMIS use and stock management practices
• Maintain regular communication with government counterparts at central and provincial levels including MPSC and provincial health offices, and represent CHAI in technical meetings and coordination forums as required
• Support coordination and information sharing with implementing partners, and contribute to the preparation of meeting materials, minutes, and follow-up actions
• Develop and maintain work plans, activity trackers, and programme documentation, and coordinate logistics for meetings, trainings, and field visits
• Support administrative tasks and other duties as requested

Program Officer, Supply Chain

Artificial Intelligence

• Lead delivery of CHAI’s AI clinical decision support and agentic healthcare delivery initiatives end-to-end
• Own the program's forward view: track the frontier of clinical and agentic AI
• Forge and maintain relationships with the Ministry of Health
• Evaluate adjacent health system factors affecting initiative’s impact
• Directly manage at least one Senior Associate / Manager / Sr. Manager
• Own status reporting and stakeholder communications for senior CHAI leadership and external partners
• Anticipate and prepare for scale: regulatory pathways, infrastructure dependencies, workforce readiness
• Provide informed technical support as needed
• Travel internationally as needed (25-40% annually) and regularly within the US

Associate Director – AI Clinical Decision Support

• Own project management, change management and communications for AI rollouts across CHAI, including enterprise-wide tool procurement and rollout coordination.
• Build demand for AI adoption across the organization: coordinate the AI Champion network, launch the Community of Practice, and maintain the AI@CHAI inbox for ongoing staff questions.
• Build and manage CHAI’s AI training and enablement programs: develop training resources, design learning journeys, coordinate vendor-led trainings, launch AI ethics and competency trainings, and run AI onboarding for new employees.
• Develop and maintain AI governance frameworks, policies, and user guidance in coordination with the Innovation team and IT, covering best practices, use case libraries, ethics guidance, and AI standards.
• Coordinate the AI advisory committee and make sure it functions as an effective governance and decision-making body.
• Define and track adoption metrics and targets, conduct quarterly gap and themes analysis, and assess ROI on AI tool usage (time saved vs. tooling cost).

Manager, AI Transformation

System Administrator

• Manage user accounts across Active Directory, Entra ID, and Okta.
• Maintain continuity between on premises, hosted, and HR systems.
• Provide second-tier escalation support to the Helpdesk.
• Assist in building and maintaining Windows servers under the guidance of senior team members.
• Support patching, monitoring, and day-to-day operations at HQ and remote locations.
• Develop working knowledge of VMware ESXi and Hyper-V environments.
• Support and maintain CHAI's hosted platforms including Microsoft 365, Box, Mimecast, and Okta.
• Assist with integrations and handle escalated issues from the Helpdesk team.
• Assist with monitoring of network infrastructure including switches, firewalls, and wireless access points.
• Support patching and security updates for servers and endpoints.
• Escalate firewall and advanced networking issues appropriately.
• Support vendor relationships for hardware and software procurement.
• Help identify and document process improvements for team efficiency.

Associate, HIV Market Intelligence

Senior Associate, Procurement and Supply Chain Management

Program Officer, Supply Chain

Associate Director – AI Clinical Decision Support

Manager, AI Transformation

Systems Administrator