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Manager, AI Transformation
Clinton Health Access Initiative, Inc.Manager of AI Transformation at CHAI, focusing on internal AI adoption and training. Collaborating across teams to build systems, governance, and support for effective AI use.
Tech Stack
Tools & technologiesChai
About the role
Key responsibilities & impact- Own project management, change management and communications for AI rollouts across CHAI, including enterprise-wide tool procurement and rollout coordination.
- Build demand for AI adoption across the organization: coordinate the AI Champion network, launch the Community of Practice, and maintain the AI@CHAI inbox for ongoing staff questions.
- Build and manage CHAI’s AI training and enablement programs: develop training resources, design learning journeys, coordinate vendor-led trainings, launch AI ethics and competency trainings, and run AI onboarding for new employees.
- Develop and maintain AI governance frameworks, policies, and user guidance in coordination with the Innovation team and IT, covering best practices, use case libraries, ethics guidance, and AI standards.
- Coordinate the AI advisory committee and make sure it functions as an effective governance and decision-making body.
- Define and track adoption metrics and targets, conduct quarterly gap and themes analysis, and assess ROI on AI tool usage (time saved vs. tooling cost).
Requirements
What you’ll need- Bachelor’s degree and at least 6–8 years of professional experience, ideally in change management, organizational transformation, learning and development, management consulting, or technology adoption.
- Track record of driving adoption of new tools or ways of working across a distributed, multi-country organization, with demonstrated ability to make changes stick over time.
- Experience developing and delivering training programs across a large organization, including designing learning resources for audiences with varying levels of technical knowledge.
- Strong communications skills, with the ability to translate technical concepts into clear, accessible guidance for non-technical staff.
- Working familiarity with modern AI tools (e.g., Claude, ChatGPT, Superhuman) and a practical understanding of their capabilities and limitations.
- Enthusiasm for what AI can do for an organization like CHAI, and a clear sense of the risks, including data privacy, staff trust, and responsible use.
- Experience developing organizational policies or governance frameworks, and maintaining compliance with them.
- Vendor management experience, including procurement coordination, license management, and ongoing relationship management.
- Comfortable working through ambiguity and providing direction in environments with limited formal structure.
- Genuine commitment to CHAI’s mission and the operating realities of a global health organization working in resource-constrained, cross-cultural contexts.
Benefits
Comp & perks- Remote work eligible, subject to work authorization in an approved CHAI location.
- Equal Opportunity Employer.
- Commitment to diversity and inclusion.
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
change managementproject managementAI governance frameworkstraining program developmentadoption metrics trackingvendor managementAI ethicslearning resource designorganizational transformationtechnology adoption
Soft Skills
strong communications skillsability to translate technical conceptscomfortable working through ambiguitycommitment to missionability to make changes stickenthusiasm for AIrelationship managementdirection providingcross-cultural communicationadaptability