Climb Channel Solutions NA

IT Support

• Lead cross-functional IT teams across Cloud Support and Data Center operations, providing mentorship, resource allocation, and alignment with organizational goals
• Oversee infrastructure initiatives, including HCI cluster deployments, data center lifecycle refreshes, and firewall/vendor migrations
• Manage virtualization platforms and drive migrations from VMware ESXi to Microsoft Hyper-V
• Direct network, server, and storage projects, and establish enterprise monitoring and access control systems
• Administer and optimize Microsoft 365 services (Intune, Entra, Exchange, Azure AD)
• Coordinate Agile planning through Azure DevOps and assist the Director of IT in day-to-day operations
• Collaborate with SecOps and Support Desk to implement security systems, enforce RBAC/least-privilege, and ensure continuity and disaster recovery practices
• Act as technical escalation point and support IT staff lifecycle including recruiting, onboarding, training, and professional development

IT Infrastructure Manager

Data Scientist

• Own design, development, and deployment of analytical solutions including Snowflake data models, traditional ML models, and LLM-powered applications
• Collaborate with business stakeholders, data engineers, and product teams to transform complex datasets into actionable insights
• Design, develop, and optimize complex Snowflake data models to support analytics and AI applications
• Build scalable, efficient data pipelines to ensure high-quality data availability for analytics and modeling
• Develop, train, and deploy traditional ML models (classification, regression, clustering)
• Lead LLM-based solution development, including model selection, prompt engineering, and fine-tuning
• Implement RAG and Agentic LLM architectures for interactive, context-aware AI experiences
• Architect and manage end-to-end AI/ML pipelines including deployment, monitoring, and performance optimization
• Establish governance for AI models: version control, performance tracking, and retraining schedules
• Collaborate on Streamlit-based applications for visualization, analytics self-service, and AI interaction
• Integrate AI models into user-facing tools to enhance business decision-making
• Partner with cross-functional stakeholders to identify high-impact AI/ML opportunities and translate solutions into business value

Senior Data Scientist

Backend Engineer

• GPTOps is a standalone AI operations service within the Delinea Platform enabling secure, compliant interaction with OpenAI and other LLMs
• GPTOps features include RAG, real-time feedback, self-evaluation to reduce hallucinations, intelligent follow-up suggestions, and dynamic content management
• Design, maintain, and deploy scalable and highly available backend and cloud-based applications using C#, Azure AI Foundry, and Kubernetes
• Implement and manage load balancing solutions to ensure high availability and scalability of backend services
• Work closely with the CloudOps team to ensure robust, secure, and efficient cloud operations
• Collaborate with cross-functional teams (PM, UX, Dev) using Scrum to propose technical solutions and contribute to architecture decisions
• Participate in code reviews to ensure high-quality, maintainable code
• Optimize backend applications and infrastructure for performance, scalability, and cost efficiency
• Troubleshoot and resolve cloud production issues to ensure system reliability and availability
• Continuously improve development and automation processes (code quality, E2E testing, security scans), monitoring, and incident response
• Contribute to and improve shared code, tooling, and techniques across Platform teams

Staff Software Development Engineer, GPTOps, Backend/Cloud

Sales Development Rep

• Entry-level Commercial Sales Development Representative serving as connection between Sales and Marketing
• Prospecting and lead generation via phone (80%), email, and LinkedIn
• Qualify inbound leads and generate sales opportunities
• Execute a minimum of 75+ outbound activities daily to build pipeline
• Conduct account research and build relationships with IT decision-makers
• Partner with Sales to refine go-to-market strategies and handoff qualified leads
• Continuous learning of Delinea products and cybersecurity industry
• Record sales activities in Salesforce and SalesLoft

Sales Development Representative, Commercial

People Operations

• Set and execute HR technology vision and strategy aligned to business and people strategies
• Oversee global HR systems portfolio with Workday as core enterprise platform and lead digital transformation
• Develop and execute a comprehensive people analytics strategy for talent acquisition, retention, performance management, and organizational development
• Identify, evaluate, and implement AI-driven solutions to automate and improve HR processes (talent acquisition, onboarding, engagement, L&D)
• Manage, mentor, and develop a high-performing team focused on collaboration, service excellence, and continuous improvement
• Partner with senior HR and business leadership to design next-generation employee experiences and workforce solutions
• Provide actionable insights from workforce data to support strategic decision-making
• Evaluate existing processes and identify opportunities for digital transformation and automation
• Serve as enterprise owner of HR technology ensuring operational excellence, scalability, and strategic value
• Develop metrics to gauge effectiveness of HR technologies and processes
• Ensure data security, governance and compliance with regulations (GDPR, CCPA, etc.)
• Manage vendor relationships and drive ROI from tech investments
• Foster culture of innovation, continuous improvement, and data-driven HR practices
• Stay abreast of emerging trends in HR technology, analytics, and AI and recommend best practices
• Partner with HR Centers of Excellence and collaborate with Finance, Payroll, Legal, and IT
• Serve as a key stakeholder in M&A integrations, system migrations, and organizational change initiatives

Director, People Technology & Analytics

Frontend Engineer

• About Delinea: pioneer in securing human and machine identities with a cloud-native Identity Security Platform
• About GPTOps: standalone AI operations service powering secure, compliant interaction with OpenAI and other LLMs, offering RAG, streaming, feedback, and SDK access
• Design, maintain, and deploy scalable and highly available cloud-based frontend applications and SDKs using Angular, TypeScript, and C#
• Develop and maintain SDKs that provide simple interfaces to OpenAI functionality, including chat completions, feedback, and streaming answers
• Collaborate with cross-functional teams (PM, UX, Dev) using Scrum to propose solutions and contribute to architecture decisions
• Integrate and optimize platform AI libraries and RAG workflows for customer-facing features
• Participate in code reviews to ensure high-quality and maintainable code
• Optimize frontend applications for performance, scalability, and cost efficiency
• Troubleshoot and resolve production issues, ensuring reliability and availability
• Continuously improve development and automation processes (code quality, E2E testing, security scans), monitoring, and incident response
• Contribute to shared code, tooling, and techniques across Platform teams

Software Engineer, GPTOps – Frontend/SDK Focus

Product Manager

• Delinea is looking for a Product Manager to join our Platform PM team and start owning aspects of the platform roadmap and backlog.
• Build a secure, resilient, and scalable platform that other Delinea services will leverage and onboard on top.
• Define the technical requirements for the platform and drive the execution in alignment with Delinea's vision and strategy.
• Collaborate with product, engineering, product marketing, field, and business development to drive the platform forward.
• Refine and evangelize the platform's vision and strategy, maintain prioritized backlog and roadmap, and stay engaged with architecture decisions.

Product Manager – Shared Services

Technical Customer Success

• Serve as technical backbone for Customer Success Managers, providing pooled, non-billable on-demand technical and strategic support
• Provide expert technical guidance to CSMs on strategic tasks for Delinea’s products (except FastPath)
• Assist in resolving stuck support cases, bugs, or feature requests by liaising with internal teams and communicating updates primarily through CSMs
• Engage in customer-facing discussions when escalated, ensuring CSM remains primary contact
• Focus on specific issues rather than customers; disengage when issue resolved
• Promote knowledge transfer and coach CSMs to reduce reliance on CSE support
• Collaborate with CSM managers and Director of Technical Success to prioritize requests
• Document interactions, resolutions, and best practices to internal knowledge bases
• Maintain boundaries to avoid overlapping with Professional Services; no billable implementations or long-term customer assignments