Head of People Operations
PermitFlow
Director, People Technology & Analytics
Climb Channel Solutions NA
full-time
Posted on:
Location: 🇺🇸 United States
Visit company websiteJob Level
Lead
Tech Stack
CloudCyber Security
About the role
- Set and execute HR technology vision and strategy aligned to business and people strategies
- Oversee global HR systems portfolio with Workday as core enterprise platform and lead digital transformation
- Develop and execute a comprehensive people analytics strategy for talent acquisition, retention, performance management, and organizational development
- Identify, evaluate, and implement AI-driven solutions to automate and improve HR processes (talent acquisition, onboarding, engagement, L&D)
- Manage, mentor, and develop a high-performing team focused on collaboration, service excellence, and continuous improvement
- Partner with senior HR and business leadership to design next-generation employee experiences and workforce solutions
- Provide actionable insights from workforce data to support strategic decision-making
- Evaluate existing processes and identify opportunities for digital transformation and automation
- Serve as enterprise owner of HR technology ensuring operational excellence, scalability, and strategic value
- Develop metrics to gauge effectiveness of HR technologies and processes
- Ensure data security, governance and compliance with regulations (GDPR, CCPA, etc.)
- Manage vendor relationships and drive ROI from tech investments
- Foster culture of innovation, continuous improvement, and data-driven HR practices
- Stay abreast of emerging trends in HR technology, analytics, and AI and recommend best practices
- Partner with HR Centers of Excellence and collaborate with Finance, Payroll, Legal, and IT
- Serve as a key stakeholder in M&A integrations, system migrations, and organizational change initiatives
Requirements
- Bachelor’s degree in Human Resources, Business Administration, Data Science, or related field; Master’s degree preferred
- 8+ years of progressive experience in HR, HRIS, People Operations, or related roles, with at least 3 years in a leadership capacity
- At least 6+ years as a Workday professional with experience managing the platform inside a global organization
- Proven experience in people analytics, workforce planning, and HR technology management
- Strong understanding of AI applications in HR and experience with relevant tools/platforms
- Excellent leadership, communication, and stakeholder management skills
- Deep knowledge of HR processes, compliance, and HRIS best practices
- Strong analytical and problem-solving skills; ability to interpret complex data and present actionable insights
- Project management expertise with a track record of delivering high-impact initiatives on time and within budget
- Customer-service mindset with strong attention to detail and process efficiency
- Experience in a technology or cybersecurity company is a plus
