ClickUp

Backend Engineer

• Build upon and integrate customer feedback, both internal and external, into our API tooling and shared services.
• Create new architectural foundations and mission-critical distributed systems while collaborating closely with other teams.
• Work within an agile, scrum-based engineering team focused on core platform capabilities.
• Uphold the highest levels of customer satisfaction in all things you do.
• Advocate for, create, and maintain API governance across engineering through collaboration, automation, and outreach.
• Own integrations within our API Gateway layer and service lifecycles from design to production.
• Identify improvements to the design and implementation of new and existing critical shared services.
• Help grow our infrastructure engineering organization’s shared services relied upon by other engineering teams to accelerate product development.
• Support the platform capabilities that power ClickUp’s AI initiatives, including Brain and Agents.

Senior Backend Engineer, Platform

Technical Account Manager

• Act as the strategic and technical owner of the customer relationship, ensuring every customer achieves measurable success through ClickUp product and AI feature set.
• Guiding new teams through implementation, onboarding, and training to ensure a smooth start and foundational success.
• Proactively managing user adoption, stakeholder alignment, and account health to promote long-term success, retention, and growth opportunities.
• Collaborating with customers to identify critical business processes, map them to scalable solutions, and drive efficiency through ongoing refinement and performance insights.
• Empowering customers to leverage emerging features and technologies, including AI and automation, to enhance productivity, streamline operations, and deliver real-world impact.

Bilingual Senior Technical Account Manager – Customer Success

Account Executive

• Work all new business leads for SMB (10-250 employees) accounts
• Achieve and consistently exceed pipeline and sales targets by converting free trials, marketing-qualified leads, or demo requests into paid customers.
• Master the product and be able to field customer service and product questions from your leads.
• Perform customer presentations and demos via online web conferencing tools.
• Work with the Growth and Marketing teams to optimize lead generation and sales conversion tools.
• Identify customer segments and new opportunities to improve the quality of the sales pipeline.

SMB Account Executive

• Work all new business leads for Mid-Market (300-1,000 employee companies)
• Achieve and consistently exceed pipeline and sales targets by converting free trials, marketing-qualified leads, or demo requests into paid customers.
• Master the product and be able to field customer service and product questions from your leads.
• Perform customer presentations and demos via online web conferencing tools.
• Work with the Growth and Marketing teams to optimize lead generation and sales conversion tools.
• Identify customer segments and new opportunities to improve the quality of the sales pipeline.

Mid Market Account Executive

Solutions Engineer

• Partner with sales and success to deliver technical presentations that explain our products and integrations for prospective and current clients.
• Design, develop, deploy and manage customer-specific proof of value (PoV) projects.
• Build custom reports and dynamic dashboards for prospective clients' management teams.
• Assist with the functional and technical elements of RFPs.
• Stay current on new feature releases and maintain updated demo spaces for sales.

Senior Enterprise Solutions Engineer

• Work all new business leads for SMB (10-250 employees) accounts.
• Achieve and consistently exceed pipeline and sales targets by converting free trials, marketing-qualified leads, or demo requests into paid customers.
• Master the product and be able to field customer service and product questions from your leads.
• Perform customer presentations and demos via online web conferencing tools.
• Work with the Growth and Marketing teams to optimize lead generation and sales conversion tools.
• Identify customer segments and new opportunities to improve the quality of the sales pipeline.

Engineer

• Engage with customers and customer-facing teams to quickly and thoroughly address critical issues to protect the health of an account.
• Coordinate across internal resources to manage cross-functional responses to at-risk customers, providing clear and concise updates to all stakeholders.
• Be a reliable technical resource, stepping in to investigate, diagnose, and problem solve issues alongside TS and EPD.
• Reproduce customer issues to verify problems and provide feedback to Engineering and other teams.
• Lead emergency escalations, including communicating risk and progress to C-suite stakeholders, and quickly resolving show-stopping issues for customers.
• Be a subject-matter expert on ClickUp escalations, acting as a one-stop resource for problem solving internally while actively seeking out problems to solve.
• Design and execute large-scale projects and OKRs that positively contribute to the work of the escalations team and its goals.

Escalations Engineer

Engineering Manager

• Provide hands-on technical guidance to the team, ensuring best practices in software development, architecture, and design.
• Lead, mentor, and grow a team of engineers, fostering a culture of collaboration, innovation, and continuous improvement.
• Drive the development of new features and enhancements, ensuring high performance, scalability, and reliability.
• Work closely with product managers, designers, and other engineering teams to align on goals, prioritize initiatives, and deliver exceptional user experiences.
• Oversee code reviews, ensure adherence to coding standards, and advocate for clean, maintainable, and testable code.
• Stay up-to-date with the latest trends and technologies in collaborative editing, cloud infrastructure, and web development, and apply them to improve our product.
• Ensure the stability and performance of the Tasks platform, proactively addressing technical debt and optimizing system architecture.

• Provide hands-on technical guidance to the team, ensuring best practices in software development, architecture, and design
• Lead, mentor, and grow a team of engineers, fostering a culture of collaboration, innovation, and continuous improvement
• Drive the development of new features and enhancements, ensuring high performance, scalability, and reliability
• Work closely with product managers, designers, and other engineering teams to align on goals, prioritize initiatives, and deliver exceptional user experiences
• Oversee code reviews, ensure adherence to coding standards, and advocate for clean, maintainable, and testable code
• Stay up-to-date with the latest trends and technologies in collaborative editing, cloud infrastructure, and web development, and apply them to improve our product
• Ensure the stability and performance of the Tasks platform, proactively addressing technical debt and optimizing system architecture

Customer Success Manager

• Lead, inspire, and develop a team of CSMs focused on mid-market to enterprise accounts in EMEA
• Drive accountability, execution, and a high-performance culture with clear KPIs and coaching frameworks
• Mentor and develop CSMs at all levels, from onboarding new hires to leveling up seasoned pros
• Create clarity in chaos: Navigate ambiguity, shifting priorities, and fast-changing conditions with poise and urgency
• Oversee execution of our Customer Engagement Process (CEP) across your team’s Book of Business:
• Ensure onboarding is smooth and value realization is fast for adoption accounts
• Identify and act on cross-sell, upsell, and new use case opportunities for expansion accounts
• Intervene early, run risk mitigation plays, and execute save plans for renewal risk accounts
• Use health scores, adoption data, and renewal timelines to dynamically prioritize accounts at scale
• Lead and participate in internal renewal strategy calls, deal reviews, and executive business reviews (EBRs)
• Partner closely with Sales, Services, Solutions, and Product to deliver seamless customer experiences
• Act as a voice of the customer internally—surfacing feedback, blockers, and opportunities to inform roadmaps and strategy

Manager, Customer Success

Frontend Engineer

• Build and evolve scalable, high-performing frontend systems in Angular 20+ that power ClickUp Tasks.
• Lead the implementation of complex frontend features and help shape the technical approach for major product initiatives.
• Partner with product, design, and engineering teammates to deliver user-facing experiences that are intuitive, reliable, and scalable.
• Contribute to frontend architecture and help establish patterns for reusable components, state management, and application performance.
• Solve complex technical problems related to performance, observability, maintainability, scalability, and user experience.
• Drive engineering quality through thoughtful code reviews, strong implementation practices, and a focus on testability and reliability.
• Collaborate closely with backend, platform, and QA teams to deliver cohesive end-to-end solutions.
• Mentor engineers across the team, offering technical guidance and helping raise the bar for frontend craftsmanship.
• Continuously improve tooling, developer workflows, and team practices to help engineers ship high-quality code efficiently.

Staff Frontend Engineer

Sales

• Manage a pod of at least 5 account executives.
• Coach, train, and support reps in closing deals and driving revenue growth.
• Serve as a player-coach on calls to train new reps and help established reps constantly improve.
• Motivate all team members to go above and beyond for customers.
• Construct a fun, high-energy environment where reps love coming to work and feel as if they’re being developed towards their fullest potential.
• Prioritize customer experience over making the sale, lead by example as a manager, and monitor adherence to sales policies and practices across your reports.

Regional Director, Enterprise Sales – EAST

• Build features and systems with attention to detail and performance.
• Own end-to-end development, from conception to production.
• Work closely with cross-functional stakeholders to deliver a world-class product.
• Identify and implement improvements to our existing systems.
• Help establish a fun, fulfilling, world-class engineering culture.

Senior Backend Engineer, Work Analytics

Recruitment

• Develop partnerships with your hiring managers/team to execute each organization's nuanced hiring processes and goals.
• Build and maintain a network of potential candidates through proactive market research and on-going relationship management.
• Own full-cycle recruitment which encompasses sourcing, interviewing and closing candidates.
• Work with ClickUp’s leadership team on talent strategy, growth plans, interview best practices, and effective recruiting process.
• Help interview and hire for department leaders potentially in engineering, product, and design
• Manage initial applicant reviews, first-interview scheduling, communications, and negotiations.
• Participate in special projects/recruiting initiatives, including using to data to assess best practices and streamline processes.
• Collaborate as a team player with the other members of the recruitment team.

Senior AI Recruiter

Data Scientist

• Serve as a key strategic partner to our Product Leadership team
• Define product metrics that drive our business
• Build an analytics function for Product Managers
• Translate complex data into clear narratives and actionable recommendations
• Recruit, manage, and develop a team of product analysts
• Promote a culture of experimentation and data-informed decision-making
• Define success metrics for strategic features like ClickUp AI and ClickUp Brain

Senior Backend Engineer, Platform

Bilingual Senior Technical Account Manager – Customer Success

SMB Account Executive

Mid Market Account Executive

Senior Enterprise Solutions Engineer

SMB Account Executive

Escalations Engineer

Engineering Manager

Engineering Manager

Manager, Customer Success

Staff Frontend Engineer

Regional Director, Enterprise Sales – EAST

Senior Backend Engineer, Work Analytics

Senior AI Recruiter

Senior Manager, Product Analytics