Senior Director, Benefits Operations
Ford Motor Company
Operations Specialist
CLEAResult
full-time
Posted on:
Location Type: Hybrid
Location: East Lansing • Missouri • 🇺🇸 United States
Visit company websiteSalary
💰 $50,000 per year
Job Level
Mid-LevelSenior
About the role
- Manage program data and conduct analysis.
- Assists Program Manager with Program utility braiding and other program metrics.
- Perform client and internal reporting and communications with exceptional attention to accuracy and professionalism.
- Train, review work quality, oversee timelines, address system functionality, and drive process improvements in cooperation with co-workers.
- Enter, track and report on customer data using a variety of tools.
- Communicate with customers regarding Program rules via email and phone.
- Participate in team and/or client meetings to provide updates and address action items, identify and escalate issues or areas of concern.
Requirements
- 3-6 years’ experience in data management and customer service
- Bachelor’s degree preferred
- Proficiency in Excel - able to perform intermediate to advanced level functions.
Benefits
- Medical, Dental, and Vision Insurance; we also offer a company-paid health care concierge service to help navigate our health plan to make the best decisions for you and yours
- 401(k) with company match
- Paid vacation, sick, personal and parental leave time
- Paid Volunteer Time: giving back to our communities is important to us
- Employee Recognition Program – convert your recognition points into gift cards
- Employee Assistance Program – offers benefits to help you manage daily responsibilities
- Access to on-demand training courses to advance further in your career
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
data managementdata analysisreportingExcelprocess improvementscustomer data tracking
Soft skills
attention to accuracyprofessionalismcommunicationteam collaborationproblem-solving
Certifications
Bachelor's degree
