Senior Director, Benefits Operations
Ford Motor Company
Operations Manager – Electric Vehicles, Digital & Design
Ford Motor Company
full-time
Posted on:
Location Type: Hybrid
Location: Dearborn • Missouri • 🇺🇸 United States
Visit company websiteJob Level
SeniorLead
About the role
- Develop, implement, and maintain operational systems, processes, and policies that promote organizational efficiency and productivity focused on Non-Personnel expenses (Purchase Service, Material, ED&T, Capital, Travel, etc.)
- Lead continuous improvement initiatives to streamline operations and reduce unwarranted costs
- Maintain ongoing communications to ensure proper operations within function, consistent with EVDD processes
- Collaborate with skill team operation leads to ensure operational activities align with strategic objectives
- Responsible for governance, execution and oversight of budgeting, forecasting, and financial planning processes for all EVDD function non-personnel expenses
- Partner with finance to deliver a robust, data-driven forecast by skill team with action plan
- Manage data collection; monitor and analyze key budget metrics to achieve productivity targets, reduce costs, eliminate errors, and deliver excellent customer service to function
- Identify cost-saving opportunities, eliminate organizational redundancy, and implement measures to optimize purchase service utilization
- Manage and support procurement of Purchased Services and other supplier engagements critical for technical delivery
- Oversee EVDD capital budget and process
- Develop and maintain dashboards and reporting systems to track key performance indicators (KPIs), providing regular reports and insights to leadership
- Support executive level reporting of EVDD delivery health, risk, progress, and value delivered based on insights derived from financial metrics
- Conduct data analysis to identify trends, opportunities, and potential issues
- Provide data-driven recommendations to support decision-making processes
- Work closely with other business units, including Finance, Supply Chain, and IT, to ensure alignment and efficient operations
- Collaborate with other Business Operations Leads within Ford to share best practices and maintain consistency across functions
- Strengthen the organization’s process discipline through education & communication
- Streamline all processes by increasing self-service and data transparency
Requirements
- Bachelor's degree required, advanced degree in Business, Operations Management, or related field a plus
- 7+ years of experience in operations management, preferably in software, automotive, or related industries
- 2+ years of program or project management, with experience leading complex, cross-functional initiatives
- 2+ years of budget management and financial planning experience
- 5+ years of people leadership experience
- Proven track record in process improvement and implementing operational best practices
- Excellent analytical and problem-solving skills, with the ability to translate data into actionable insights
- Proficiency in data analysis tools and business intelligence platforms
- Excellent interpersonal skills, with the ability to navigate complex organizational dynamics
- Experience in executing large-scale programs or initiatives
- Bias for action; a propensity to drive items to closure without sacrificing quality or timeliness
- Adaptability and resilience in the face of rapid change and ambiguity
Benefits
- Immediate medical, dental, vision and prescription drug coverage
- Flexible family care days, paid parental leave, new parent ramp-up programs, subsidized back-up child care and more
- Family building benefits including adoption and surrogacy expense reimbursement, fertility treatments, and more
- Vehicle discount program for employees and family members and management leases
- Tuition assistance
- Established and active employee resource groups
- Paid time off for individual and team community service
- A generous schedule of paid holidays, including the week between Christmas and New Year’s Day
- Paid time off and the option to purchase additional vacation time
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
operations managementbudget managementfinancial planningdata analysisprocess improvementprogram managementproject managementcost-saving analysisperformance metricsforecasting
Soft skills
analytical skillsproblem-solvinginterpersonal skillsleadershipcommunicationadaptabilityresiliencecollaborationstrategic alignmentdecision-making
