Clear Channel Outdoor

Operations

• Support all functions of the airport advertising program on-site at Hartsfield-Jackson International Airport (ATL)
• Maintain signage condition and operations
• Ensure all advertisements are in excellent condition
• Assist with installations and material management activities
• Inspect all display locations daily
• Safely hang client or airport copy (display creative) or assist with installs as needed
• Oversee/assist with delivery, installation, daily operations, and load out of exhibits within the airport
• Communicate all airport issues, including changes to terminals, to Operations Manager and Market Manager
• Manage operational administrative requests
• Assist Operations Manager in identifying and troubleshooting digital issues

Operations Crewmember

Director

• Exceeds monthly, quarterly, and annual sales revenue goals.
• Identifies high-probability, high-value companies and individuals as potential customers.
• Leverages tools, resources, and research to identify, qualify, and connect with prospective customers.
• Generates consistent outreach activities to secure weekly customer meetings.
• Conducts Customer Needs Assessments (CNAs) to uncover customer insights, identify opportunities, and drive proposal development.
• Leads cross-functional collaboration by providing insights and coordinating activities to support outreach, customer meetings, and key deliverables.
• Ensures customer satisfaction by coordinating account activities with Creative, Operations, Marketing, and Finance teams.
• Maintains accurate Salesforce records and manages the sales pipeline to provide visibility into opportunities and forecasted business.
• Performs other duties as assigned.

Director, Client Solutions

Support Engineer

• Diagnose and triage hardware and software issues across core communication equipment (modems, routers, PCs) at digital displays, data centers, and throughout the network
• Verify and reproduce system issues through log file analysis, error correlation, and data analysis
• Document system incident outcomes and prioritize escalated issues in the online incident and service tracking system
• Support market technicians, electricians, contractors, and LED manufacturers in identifying faults, diagnosing network issues, and collaborating towards the rapid resolution of outages and failures
• Work closely with Clear Channel's internal Digital Support Engineers to implement timely workarounds and fixes, verify their effectiveness, and coordinate/execute their delivery
• Respond with a great sense of urgency to demanding deadlines in a fast-paced environment; identify opportunities for improvement for all incidents and problems; follow internal processes with a high level of detail
• Document incident outcomes, resolution methods, and relevant notes for future reference in the ServiceNow incident management and ticketing system
• Performs other duties as assigned

Digital Support Analyst

Human Resources

• Oversees the policies, procedures, and programs of the Employee Relations department
• Manages and resolves simple & complex employee relations issues
• Assists leaders in understanding and implementing company policies related to performance, discipline, and related topics
• Counsels employees on concerns related to applicable Equal Employment Opportunity laws
• Develops and pursues new goals and objectives for improvement in areas of employee relations
• Communicates with employees regarding employee relations concerns
• Maintains in-depth knowledge of legal requirements related to day-to-day management of employees
• Develops, reviews and updates policies in the Employee Handbook
• Coordinates and collaborates with HRBPs, MyHR, Employment Law, Payroll, Benefits & Compensation to provide service excellence to employees
• Develops HR programs, trainings, and projects to support business needs
• Participates in evaluation and monitoring of training programs to ensure success
• Other projects, process-improvements and duties as assigned.

Director Employee Relations

Project Manager

• Collaborate with Corporate, Regional and Market leadership to drive, plan and track Corporate Operations and Safety Initiatives
• Provide project tracking and status updates on Operations / Safety related initiatives
• Conduct market follow ups and assist in trouble shooting / problem resolution
• Continually review Operational / Safety processes to identify areas of improved efficiencies / cost savings and propose solutions
• Partner with Finance to enhance and communicate overall financial reporting and capacity modeling
• Assist in interpretation of report findings and identifying areas for improvement
• Support the rollout, training, adoption and improvement of new and existing software / systems utilized by Operations teams
• Coordinate with Regional Operations Leaders to catalog and share Operational Best Practices
• Track and manage vehicle needs including IFTA/IRP management, DOT compliance, and fleet right-sizing

Operations Crewmember

Director, Client Solutions

Digital Support Analyst

Director Employee Relations

Operations Project Manager