Senior Director, Growth
Takeaway.com
Growth Strategy
Clay
full-time
Posted on:
Location Type: Hybrid
Location: New York City • New York • 🇺🇸 United States
Visit company websiteSalary
💰 $130,000 - $170,000 per year
Job Level
Mid-LevelSenior
About the role
- Design and scale onboarding and ever-boarding programs that accelerate ramp time and set a consistent foundation for success through live workshops, certifications, and training.
- Capture and scale what top performers do best, turning learnings into repeatable frameworks, talk tracks, and playbooks that raise the bar across the team.
- Collaborate cross-functionally with Product, Marketing, and GTME to translate product releases into actionable workflows and plays that drive product adoption and retention.
- Build and maintain enablement systems that support a rapidly growing GS team. Leverage AI and automation to optimize knowledge sharing and personalize learning.
- Your work will improve ramp time, increase adoption, and drive measurable performance across our GS organization.
Requirements
- 4+ years experience in enablement or customer success, ideally in a high-growth SaaS environment
- You’re a strong communicator and facilitator who’s comfortable running workshops, certifications, and executive-level conversations.
- You’re technically fluent and comfortable understanding data workflows, integrations, and automation concepts.
- You’ve built and scaled enablement programs including: onboarding, ever-boarding, certifications, and playbooks that improved adoption, retention, or expansion outcomes.
- You have experience building content and managing enablement systems (e.g., Notion, Gong, or an LMS) to centralize resources and measure adoption.
- You’re curious, collaborative, and excited to partner across GTM to ensure teams are equipped to drive growth.
- You’re highly organized and detail-oriented – can quickly detect gaps in onboarding and enablement, then drive solutions forward.
- Bias for action – can go from 0 → 1 fast, take ownership, and execute without directions each step of the way.
- NYC-based or willing to relocate (this role is in-person).
Benefits
- Offers Equity 📊 Resume Score Upload your resume to see if it passes auto-rejection tools used by recruiters Check Resume Score
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
enablementcustomer successonboardingever-boardingcertificationsplaybooksdata workflowsintegrationsautomation
Soft skills
strong communicatorfacilitatorcollaborativeorganizeddetail-orientedcuriousownershipbias for action
