Learning and Development

• **What You’ll Do**
• As the Professional Development/Knowledge Management (PD/KM) Lead at Clarkston, you will:
• - Partner with Service Business Unit (SBU) leadership and Service and Industry Community leaders to support the ongoing Core & Elective skills development of our stewards, the firm’s knowledge management needs, and Clarkston's long-range consulting strategy
• - Serve as the lead for Core & Elective skills development, with responsibility for developing and managing project plans to support identified learning programs
• - Provide appropriate visibility into project plans and results (Content Creation and Delivery) on a regular basis to appropriate firm leadership
• - Proactively manage firm SMEs to creatively enable training and knowledge-sharing in support of the firm’s skills development and knowledge management goals
• - Collaborate with subject matter experts and business leaders to assess learning needs and design interactive, timely, and engaging training experiences (virtual and in-person) that align with business goals and enhance consultant capabilities
• - Evaluate training effectiveness and measure business impact through assessment data, performance outcomes, and key metrics to demonstrate return on investment and inform continuous improvement
• - Stay current on emerging trends in training innovation and consulting industry needs to ensure learning strategies remain forward-thinking and aligned with client expectations
• - Oversee the regular review and maintenance of key knowledge assets, including the firm’s Delivery Methodologies and corresponding tools & templates.
• - Ensure effective tracking, reporting, and measurement of business outcomes/results for all Training and KM programs (e.g., employee survey results, consultants with multiple billable skills, billable in new skill area, etc.)
• - Support our Business Development team by providing relevant training metrics and benchmarking data as needed
• - Monitor and oversee completion of steward certifications to meet partnership alliance requirements (e.g. SAP, Veeva, etc.)
• - Serve as a change champion for the continued organizational mindset shift around professional development, learning execution strategies, and knowledge management
• - Support continuous improvement efforts around PD and KM processes by executing, marketing, and leading change management programs to support PD and KM strategy
• - Other duties as assigned

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