Drive sales by delivering customer experiences, upselling accessories, and promoting offers.
Conduct piercings, educate customers on aftercare, and maintain a sterile environment.
Maintain store presentation: displays, organized inventory, and easy-to-shop layouts.
Support Store Manager by motivating the team, sharing sales tips, and fostering a positive environment.
Represent the brand by staying current on fashion and social media trends and suggesting products.
Oversee store operations including inventory management, cash transactions, visual merchandising, and coordinating promotions.
Encourage customers to share purchases and piercings on social media to increase brand visibility.
Participate in hiring/application process: face-to-face interviews in store when progressing in candidacy.
Requirements
Can conduct piercings and demonstrate patience and empathy, particularly with young or anxious customers.
Proficient in operating a POS system to facilitate transactions and manage sales.
Completed some high school.
At least one year of retail management experience (posting also mentions at least one year of retail experience, ideally with leadership responsibility).
Ability to stand during scheduled shifts and maneuver 11-35kg (25-75lbs).
Ability to bend, stoop, extended reaching, and climb ladders or step stools.
Passionate about providing customers opportunities to express themselves.
Energized by interacting with customers and strive to provide excellent service.
Inspired by values of teamwork, compassion, integrity, customer delight, diversity, and self-expression.
Strong verbal and written communication skills.
Strong grasp of mathematics for inventory management, sales analysis, and cash handling.
Driven team player with a positive attitude and willingness to learn.
Self-motivated and organized; comfortable working alone at times.
Passion for fashion and ability to create a curated fashion look during shifts.
Benefits
Epic Employee Discount: Score the latest accessories at an amazing discount!
Career Glow-Up: Real opportunities for promotions and career growth.
Fun, Fast-Paced Vibes: Upbeat, inclusive, and supportive work environment.
Medical, dental, and vision insurance (for full-time employees).
Voluntary welfare plans.
Bonus plan eligibility.
401(k) match.
Vacation time.
Sick time (accrual details for Washington: 1 hour per 30 hours worked).
Paid leave.
ATS Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
piercingPOS system operationinventory managementcash handlingvisual merchandisingsales analysiscustomer service