City National Bank of Florida

DevOps Engineer

• Design and develop automated CI/CD pipelines to streamline software delivery processes, leveraging specialized technical knowledge to optimize the software deployment lifecycle.
• Manage and optimize cloud infrastructure, with a focus on Azure, to ensure scalability, performance, and security, utilizing advanced expertise in cloud technologies.
• Implement Infrastructure as Code (IaC) solutions using tools such as Terraform, ARM templates, or Ansible, demonstrating advanced knowledge of automation and infrastructure management.
• Monitor production systems and deployment pipelines, ensuring high availability and rapid issue resolution through advanced technical troubleshooting and system optimization.
• Collaborate with development, operations, and quality assurance teams to integrate DevOps best practices across the Software Development Lifecycle (SDLC), applying specialized knowledge of both development and operations processes.
• Automate repetitive tasks to enhance team productivity and reduce operational overhead, applying expertise in software and system automation.
• Develop and maintain logging, monitoring, and alerting systems to proactively identify and resolve system issues, leveraging advanced skills in system monitoring and fault management.
• Ensure all systems and processes comply with SDLC, regulatory, and security standards, demonstrating thorough knowledge of applicable technical standards and compliance requirements.
• Lead efforts to modernize legacy systems, aligning with cloud-first strategies and enterprise goals, utilizing expert-level knowledge of cloud migration and legacy system integration.
• Act as a technical mentor for junior DevOps engineers, conducting code reviews and sharing best practices, demonstrating leadership in technical knowledge transfer.
• Document technical workflows, standards, and processes to support knowledge sharing and team alignment, ensuring consistency in the application of technical practices.
• Collaborate with cross-functional teams to support strategic initiatives, such as Elevate and nCino platform optimization, contributing advanced technical insights to strategic business projects.
• Participate in disaster recovery planning and implementation to minimize downtime and ensure business continuity, applying expert knowledge in system resilience and recovery processes.
• Research and evaluate new DevOps tools and technologies to continuously improve processes and infrastructure, demonstrating continuous learning and application of cutting-edge technology solutions.

Senior DevOps Engineer

Manager

• Acts as the primary advisor for a portfolio of corporate banking clients who need financial products and services to meet their financial needs.
• Develops and maintains important revenue-generating client relationships through new business development, relationship and portfolio management.
• Assesses the risks and impact from both the client's and bank's perspective, identifies opportunities to cross-sell related banking products and services and leads the development of an overall client relationship strategy.
• Provides guidance to and oversight of other Bankers on his or her Team depending on market needs.
• Consistently meets and exceeds individual and/or team sales goals, including but not limited to deposit, loans and other, as applicable.
• Directs and manages the sales and service of financial services within the individual’s assigned book of business in accordance with loan quality guidelines, approval standards and production goals.
• Requires significant marketing presentation, sales and relationship building skills.
• Expands existing client relationships and actively seeks new clients via targeted prospecting.
• Ensures that the team provides integrated delivery of financial services including customized lending and traditional banking services to core commercial clients of the bank (greater than $10 million in annual sales and in excess of $1 million in financing needs).
• Responsible for meeting the broad needs of assigned customers through the coordination of Corporate Lenders, Product Specialists and Corporate Risk Officers.
• Participates with the Corporate Banking Executive in development of the annual business plan and is responsible for implementing the business plan across the Team in terms of profitability and credit quality.
• Carries a book of business that includes key relationships.
• Must be able to analyze financial conditions and industry trends.
• If loan is an acceptable risk for the bank, negotiates the terms of the loan with the customer based on the risk of the loan, current conditions in the financial markets, overall profitability of the loan and the current internal goals of the bank.
• Review all loan requests, coordinates and actively participates in the underwriting process, ensuring adherence to the bank’s credit policies and criteria.
• Obtains all necessary approvals on new credit requests and modifications.
• Maintains portfolio quality, monitors past due loans, minimizes the risk of loan losses and keeps exceptions to a minimum.
• Ensures full compliance with loan terms.
• Submits timely and accurate reports as required. Ultimately represents the bank in the community (boards, associations, social functions, etc.).

Corporate Group Manager

Accountant

• Prepares account reconciliations, identifies outstanding items outside of policy, and processes necessary corrections through journal entries
• Analyzes discrepancies, researches reports, and applies judgment to recommend and implement appropriate resolutions
• Coordinates with departments to distribute reconciliations and ensures timely resolution of outstanding items
• Maintains accurate and complete documentation to support reconciliations, journal entries, and adjustments
• Monitors and escalates discrepancies that exceed policy-defined thresholds to appropriate personnel
• Ensures compliance with accounting policies, internal controls, and regulatory requirements when preparing journal entries
• Assists with audits and regulatory examinations by providing necessary documentation and responding to inquiries
• Participates in required training to stay current on company policies, accounting standards, and regulatory requirements

Client Services Representative

• Accountable for ensuring client retention and satisfaction by efficiently addressing all service requests and inquiries.
• Initiates outreach to clients as needed to provide exceptional service, ensuring adherence to company policies and regulatory requirements.
• Independently handles loan servicing requests, including advances, pay-downs, statement and bill copies, billing issues, insurance, escrows, flood insurance, and related items, ensuring accurate and timely processing.
• Manages the onboarding of new clients by opening and processing all types of accounts, products, and services.
• Serves as the primary point of contact for client servicing, maintaining comprehensive knowledge of the relationship.
• Manages Domestic & International Wire Transfers, Internal Transfers, Stop Payments, Cashier’s Checks, Debit Cards, in line with CNB P&P.
• Responsible for ensuring Regulatory Excellence: Decision Making or collecting proper approvals and entering decisions on overdrafts in EIM.
• Completes customer profiles/CIP, Bizchex-Chexsystem, ownership information, and account profiles, performing list checks, OFAC & Google searches.
• Ensures compliance with regulatory requirements including completion of KYCs/EDDs when onboarding clients.

Senior Client Services Specialist

Compliance

• Build and oversee a robust compliance management system (CMS) consistent with OCC guidance, FFIEC handbooks, and interagency expectations.
• Ensure adherence to consumer compliance regulations, privacy laws, payments and deposit regulations and insider/affiliate rules.
• Supports the bank’s engagement with regulators, including exam management, responses, and remediation of findings.
• Establish policies, standards, and training that integrate regulatory compliance obligations into daily operations and client interactions.
• Report regularly to the CRLO and provide independent reporting to the Management & Board Risk Committees.
• Track and manage regulatory issues, including compliance-related MRAs and MRIAs, ensuring timely & sustainable closure.
• Develop compliance KPIs, KRIs, and dashboards to give management and the Board visibility into regulatory compliance trends.
• Lead the bank’s regulatory change management process by proactively identifying, assessing, and implementing new or amended laws, regulations, and supervisory guidance.
• Advise business line leaders on regulatory impacts, emerging risks, and new product launches.
• Drive a culture of compliance accountability across the three lines of defense, in partnership with the Talent, Development & Culture Department.
• Oversee the creation, review, and maintenance of customer disclosures across all products and services, ensuring accuracy, clarity, and consistency with applicable laws, regulations, and OCC/CFPB expectations.

Chief Compliance Officer

Analyst

• Responsible for fulfilling the Anti-Money Laundering/Bank Secrecy Act requirements through identification and monitoring of suspicious activity, including but not limited to OFAC laws and the Bank's internal policies and procedures.
• Primarily directly responsible for the BSA/AML function of monthly alert resolutions identified in the AML monitoring solution with full accountability for timely analysis, documentation and follow-up.
• Prepares Suspicious Activity Reports (SAR's) in an accurate and timely manner for Management review and approval.
• Responds to any incoming BSA questions and provides necessary guidance to Account officers and/or Junior BSA Monitoring Analyst.
• Provides assistance to the FIU Manager and/or Team Lead in the preparation of audits and regulatory examinations.

BSA Monitoring Analyst

Customer Support

• Consistently meets and/or exceed assigned individual and team sales goals
• Increases Bank relationships through cross-selling, marketing materials, promotions, telemarketing, developing client relations and providing prompt client service
• Develops and maintains a prospect list of potential clients and participates in networking, outside sales efforts and cold calling
• Opens and processes all types of accounts, products and/or services for clients after consulting with them on their specific needs
• Handles general client inquiries and reconciles client statements, conferring with operations personnel regarding discrepancies
• Services all client account needs, including teller work: accepts deposits, cashes checks within limits, processes withdrawals, sells travelers checks and cashier checks
• Accepts loan payments and facilitates transactions
• Provides access to safe deposit boxes, completes documents to rent/transfer/surrender, receives rents, follows up on past due rents, witnesses drilling, and prepares abandoned property for escheatment
• Performs all paying, receiving and collection functions within the banking center with a high degree of accuracy
• Adheres to cash handling, operational, security, BSA/AML and all other policies and procedures
• Interviews prospective loan applicants (in conjunction with Lending staff or within scope), collects client documents, assists underwriting officer or Bank Manager, and may close loans based on type
• Completes all necessary G/L tickets and balances accurately; able to handle vault duties and ATM reconciliations
• May perform more complex service and branch functions such as inputting and verify outgoing domestic/international wires according to authorization limits
• Assists as needed with Branch BSA operations and processes wire transfers
• Performs routine service requests and administrative bank functions and prepares necessary reports in a timely basis
• Must be able to travel to various Bank locations with little or no notice
• Meets the requirements of the S.A.F.E. Act and follows related procedures

Banking Center Support Specialist

• Meet servicing needs of large Corporate, Real Estate, Business Banking, and Private Client Group clients through integrated Depository, Loan, and Treasury Management services
• Promptly and efficiently address all service requests and inquiries to ensure client retention and satisfaction
• Initiate outreach to clients as needed and serve as primary point of contact for client servicing
• Independently handle loan servicing requests (advances, pay-downs, statements, billing issues, insurance, escrows, flood insurance)
• Manage onboarding of new clients by opening and processing all account types, products, and services; upload documents and complete account profiles
• Coordinate with Electronic Banking and Treasury Management on onboarding, implementation, and training
• Complete customer profiles/CIP, Bizchex-Chexsystem, ownership information, list checks, OFAC & Google searches
• Set up and maintain analysis composites and ensure accurate account linking and reporting
• Handle Domestic & International Wire Transfers, Internal Transfers, Stop Payments, Cashier’s Checks, Debit Cards in line with CNB policies
• Ensure Regulatory Excellence: collect approvals, enter overdraft decisions in EIM, satisfy BSA/RFI requests, complete KYCs/EDDs, and address REC findings
• Complete Reg E disputes, resolve fraud and check disputes, and manage Aithent system activities
• Manage CIS maintenance, CIP corrections, account closings, address changes, change of signer maintenance, and deposit research
• Organize and maintain client files for deposits and loans, create folders/subfolders, and compose client correspondence and reports
• Maintain product knowledge, attend training, assess client needs, and refer cross-sell opportunities to relevant departments
• Communicate with Relationship Managers about client activities, RFIs status, compromised accounts, and pipeline opportunities
• Participate in on-site client visits and relationship reviews, and support RM’s dashboard/pipeline management