City National Bank of Florida

General

• Ensures compliance with underwriting guidelines, credit policy, as well as regulatory requirements and responsibility for understanding all material respective changes and their potential impact on the loan portfolio.
• Conducts or coordinates structuring and underwriting of new credit requests and preparation of credit approval packages, responsible for aggregating credit relationship details and quality control of any supporting analysis prepared by colleagues in conjunction with the underwriting process.
• Responsible for keeping the Real Estate Risk Manager and/or the Director of Real Estate Risk advised on adverse changes in the risk profile of loans within their assigned portfolio due to changes in financial performance as well as market and industry conditions.
• Participates with Relationship Managers by monitoring, maintaining, and potentially growing loan portfolios.
• Helps with the identification of any changes in risk associated with existing loans and takes necessary course of action.
• Supports Relationship Managers in the maintenance of existing loan client relationships by processing renewal/modification transactions related to upcoming maturing credits, including participating in any applicable restructuring of existing terms and conditions.
• Collaborates with the Relationship Manager in the gathering of clients’ financial information for timely preparation of all underwriting and portfolio servicing assignments, including but not limited to annual loan review and covenant testing.
• Support the Relationship Manager when necessary to document risk rating changes, Watch List Action Plans, and/or the transfer of underperforming credits to the Asset Recovery Department.
• Supports Relationship Managers in their sales efforts, accompanying Relationship Managers on joint client and prospect calls, and supports other sales/client-oriented projects as needed, including but not limited to providing market research.
• Develops a working knowledge of all existing client relationships and prospect opportunities.
• Participates with Bank examiners, auditors, and loan review staff in their review of the Real Estate loan portfolio, including coordination of any loan-related requested materials and completion of responses as required.
• Participates in industry-sponsored associations, seminars, and activities to further the Bank’s understanding and presence in the market.
• Conducts ad hoc projects and assignments as directed by the Real Estate Risk Manager or Director of Real Estate Risk, or their designee.

Commercial Real Estate Portfolio Management Officer III

• Manage and develop relationships with small to mid-sized businesses
• Collaborate with the sales team to build banking relationships
• Oversee credit process including underwriting and portfolio management
• Expand existing relationships and solicit new business
• Analyze credit worthiness and conduct financial statement analysis
• Generate proposals and develop sales strategies
• Evaluate business risks and document assessments
• Organize intricate sales initiatives
• Engage in community organizations

Commercial Banker

• Define and lead the Bank’s AI strategy aligned with business priorities, growth objectives, and operational efficiency goals
• Translate strategy into a prioritized portfolio of initiatives with clear business cases and measurable ROI
• Drive enterprise-wide adoption of AI across operations, credit, risk, fraud, compliance, and client-facing functions
• Establish clear success metrics tied to productivity, cost reduction, revenue enhancement, and risk mitigation
• Redesign core business processes to incorporate AI-driven decisioning and automation
• Lead the development and deployment of AI-enabled workflows and digital agents across the enterprise
• Identify and eliminate manual, repetitive tasks through automation and intelligent process redesign
• Partner with business leaders to embed AI into day-to-day operations
• Define the Bank’s AI and data architecture strategy in partnership with Technology
• Oversee the development and deployment of scalable AI platforms, tools, and environments
• Establish standards for model development, testing, deployment, and monitoring
• Ensure seamless integration of AI capabilities into existing systems and workflows
• Establish and maintain an enterprise AI governance framework, including policies, standards, and controls
• Ensure all AI use cases comply with regulatory expectations and internal risk management standards
• Partner with Risk, Compliance, and Legal to address model risk, data usage, and decision transparency
• Implement controls to manage bias, explainability, data quality, and output reliability
• Identify high-impact AI opportunities and lead end-to-end execution from concept through deployment
• Prioritize initiatives based on financial impact, feasibility, and risk considerations
• Partner closely with business units to ensure adoption and sustained utilization
• Track and report realized value from AI initiatives
• Ensure AI initiatives are supported by high-quality, well-governed data
• Promote the use of advanced analytics to enhance decision-making across the Bank
• Collaborate with data and technology teams to improve access, usability, and reliability of data assets
• Build and lead a high-performing AI organization, including data science, engineering, and AI product management
• Develop enterprise-wide AI literacy to enable adoption across all levels of the organization
• Attract, develop, and retain specialized talent in AI and advanced analytics
• Foster a culture of innovation with strong execution discipline
• Provide regular updates to the Chief Operating Officer and executive team on AI initiatives, performance, and risks
• Support executive-level and Board reporting through the COO as required
• Align AI investments and initiatives with overall enterprise priorities and resource planning

Chief Artificial Intelligence Officer

• Serve as the primary relationship manager for a portfolio of business clients.
• Meet and exceed individual and team sales goals, including deposits, loans, and other key metrics.
• Conduct preliminary financial statement analysis and creditworthiness assessments.
• Provide leadership to the sales team and develop sales strategies.
• Oversee client portfolios ensuring covenant compliance and risk management.
• Maintain regular contact with top clients to identify cross-selling opportunities.
• Actively participate in community organizations and events to represent the bank.

Business Banker

• Serve as primary relationship manager for business clients
• Meet and exceed sales goals
• Expand existing client relationships
• Conduct creditworthiness assessments
• Provide leadership to sales team
• Oversee client portfolios

Auditor

• Independently conducts comprehensive audits of all accounting records of the bank
• Exercises discretion in planning audits and performing walk-throughs
• Communicates audit findings and strategic recommendations to senior management
• Develops and negotiates Corrective Action Plans during audit fieldwork
• Drafts comprehensive audit reports detailing scope, observations, management discussion items
• Collaborates with Bank Examiners and External Auditors during examinations
• Designs and revises audit procedures and internal control questionnaires
• May focus on specialized areas requiring advanced expertise, such as regulatory compliance.

Senior Auditor

Client Services Representative

• Accountable for ensuring client retention and satisfaction by efficiently by promptly and efficiently addressing all service requests and inquiries.
• Initiates outreach to clients as needed to provide exceptional service, ensuring adherence to company policies and regulatory requirements.
• Independently handles loan servicing requests, including advances, pay-downs, statement and bill copies, billing issues, insurance, escrows, flood insurance, and related items, ensuring accurate and timely processing.
• Manages the onboarding of new clients by opening and processing all type of account, products, and services.
• Serves as the primary point of contact for client servicing, maintaining comprehensive knowledge of the relationship.
• Ensures all documents are uploaded in the system within the defined timeframe for account opening, in line with CNB P&P.
• Completes customer profiles/CIP, Bizchex-Chexsystem, ownership information, and account profiles, performing list checks, OFAC & Google searches.
• Sets up and maintains analysis composites to ensure accurate data representation, collaborates with cross-functional teams to integrate necessary account information, and ensures that all client data is properly linked and balanced for analysis and reporting.
• Handles Domestic & International Wire Transfers, Internal Transfers, Stop Payments, Cashier’s Checks, Debit Cards.
• Responsible for ensuring Regulatory Excellence and ensuring compliance with regulatory requirements including completion of KYCs/EDDs when onboarding clients.

Senior Bilingual Client Services Specialist – English and Spanish

• Responsible for meeting the servicing needs of large Corporate and Private Client Group clients
• Apply banking knowledge to support clients
• Manage multiple tasks in a fast-paced environment
• Ensure client retention and satisfaction
• Handle loan servicing requests independently
• Manage the onboarding of new clients
• Serve as the primary point of contact for client servicing
• Ensure compliance with regulatory requirements

Senior Client Services Specialist

• Accountable for ensuring client retention and satisfaction
• Initiates outreach to clients as needed to provide exceptional service
• Independently handles loan servicing requests
• Manages the onboarding of new clients
• Serves as the primary point of contact for client servicing
• Completes customer profiles/CIP, Bizchex-Chexsystem, ownership information, and account profiles
• Sets up and maintains analysis composites to ensure accurate data representation
• Handles Domestic & International Wire Transfers
• Responsible for ensuring Regulatory Excellence and compliance with regulatory requirements
• Completes Reg E disputes, resolves fraud, check disputes, and other activities related to the Aithent system

Client Services Specialist

Data Analyst

• Partner with Business Risk Control Officers (BRCOs) to support reporting and analytics required for Risk and Control Self-Assessments (RCSAs)
• Collaborate with the Control Testing Manager to produce reporting and data outputs required for control testing activities
• Monitor exception reports to identify data quality issues, and support the identification, escalation, and remediation of issues impacting risk reporting and control effectiveness
• Prepare, design, and maintain departmental reporting, including Key Risk Indicators (KRIs), dashboards, scorecards, and recurring reports to enhance visibility into risk and performance metrics
• Ensure accuracy, completeness, and consistency of data used in reporting and analytics
• Analyze structured and semi-structured data to support risk identification, decision-making, and operational improvements
• Maintain an inventory of department reporting tools, data sources, and associated control documentation to support governance and oversight requirements
• Assist in regulatory examinations, and internal and external audits by providing reporting, analytics, and supporting documentation
• Prepare executive-ready materials, including reporting packages, presentations, and visualizations for governance committees
• Maintain thorough documentation of reporting methodologies, assumptions, and data sources to support audit and review processes
• Collaborate with business lines, risk teams, and other stakeholders to validate data sources, align reporting outputs, and ensure consistency in risk reporting
• Communicate effectively with internal and external partners, including business lines, risk teams, and support functions
• Provide guidance, support, and training to lines of business on reporting tools, dashboards, and compliance-related processes
• Maintain strong product, system, and process knowledge to effectively support risk management activities

Business Risk & Controls Data Analyst

• Independently conducts comprehensive audits of all accounting records of the bank
• Exercises discretion in planning audits, performing walk-throughs, assessing risks and controls, executing fieldwork
• Communicates audit findings and strategic recommendations to senior management
• Develops and negotiates Corrective Action Plans during audit fieldwork
• Drafts comprehensive audit reports detailing scope, observations, management discussion items, and enhancement opportunities
• Collaborates with Bank Examiners and External Auditors during examinations and audits
• Designs and revises audit procedures and internal control questionnaires as required
• May focus on specialized areas requiring advanced expertise

• Accountable for ensuring client retention and satisfaction by efficiently addressing all service requests and inquiries.
• Initiates outreach to clients as needed to provide exceptional service, ensuring adherence to company policies and regulatory requirements.
• Independently handles loan servicing requests, including advances, pay-downs, statement and bill copies, billing issues, insurance, escrows, flood insurance, and related items, ensuring accurate and timely processing.
• Manages the onboarding of new clients by opening and processing all types of account products and services.
• Serves as the primary point of contact for client servicing, maintaining comprehensive knowledge of the relationship; issues, collects, and reviews required deposit account documents and disclosures via DocuSign or in-person collection.
• Ensures all documents are uploaded in the system within the specified timeframe for account opening, in line with CNB P&P.
• Coordinates with Electronic Banking and Treasury Management on onboarding status, completion of forms, implementation, or necessary training.
• Completes customer profiles/CIP, Bizchex-Chexsystem, ownership information, and account profiles, performing list checks, OFAC & Google searches.
• Sets up and maintains analysis composites to ensure accurate data representation, collaborates with cross-functional teams to integrate necessary account information, and ensures that all client data is properly linked and balanced for analysis and reporting.
• Handles Domestic & International Wire Transfers, Internal Transfers, Stop Payments, Cashier’s Checks, Debit Cards, in line with CNB P&P.
• Responsible for ensuring Regulatory Excellence: Decision Making or collecting proper approvals and enter decisions on overdrafts in EIM (within their authorized limits).