Senior ServiceNow SAM Developer
CACI International Inc
ITSMJavaScriptOracleServiceNowSOAPVMware
Senior ServiceNow SPM Developer
Citizant
full-time
Posted on:
Location Type: Remote
Location: Remote • Virginia • 🇺🇸 United States
Visit company websiteSalary
💰 $190,000 per year
Job Level
Senior
Tech Stack
ITSMJavaScriptServiceNowSOAP
About the role
- Advise on business process and service management best practices.
- Shape strategies for large-scale digital transformation initiatives across ServiceNow Core Services, ITSM, and SPM.
- Identify opportunities for automation and operational efficiencies by customizing the platform.
- Design and maintain integrations between ServiceNow and external enterprise systems using REST, SOAP, MID Server, and other technologies.
- Customize ServiceNow modules, including form configuration, UI design, and data models.
- Develop workflows, UI Policies, Business Rules, Script Includes, and Client Scripts using JavaScript and GlideScript.
- Build and maintain advanced flows using Flow Designer and Automation Engine.
- Communicate effectively with a wide range of audiences—from technical teams to C-suite executives.
- Develop and deliver user training sessions or supporting materials for business users and technical teams.
- Maintain clear technical documentation for configurations, customizations, and integrations.
Requirements
- 10+ years of experience with ServiceNow implementation, customization, and platform development is REQUIRED
- 5+ years of strong experience with ServiceNow integrations and flow building.
- Expert knowledge of: Core Services/SMP (Service Management Platform), ITSM & DEVOPS
- JavaScript, GlideScript, and scripting tools within the ServiceNow platform.
- Proven experience with custom development and digital transformation projects.
- Strong collaboration and communication skills
- Must be comfortable presenting to both engineering and executive stakeholders.
- A Master's degree in a relevant field is REQUIRED.
- SPM Certification is REQUIRED
- U.S. Citizenship is required to be considered Active Public Trust or have the ability to obtain one.
Benefits
- Medical, Dental, and Vision Insurance
- 401(k)
- Generous PTO
- Company-paid life and disability insurance
- Flexible Spending Accounts (FSA)
- Employee Assistance Program (EAP)
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
ServiceNow implementationServiceNow customizationServiceNow platform developmentServiceNow integrationsFlow buildingJavaScriptGlideScriptRESTSOAPAutomation Engine
Soft skills
collaborationcommunicationpresentation skillstraining developmenttechnical documentation
Certifications
SPM CertificationMaster's degree
