Work closely with the architect, functional lead and the stakeholders to deliver high-quality, scalable configurations and integrations that directly improve CMDB, SAM, and HAM functionality.
Configure and maintain workflows and modules.
Implement CMDB, SAM, and HAM enhancements.
Build custom applications, dashboards, and reporting.
Lead integrations with Flexera, procurement, and financial systems.
Support upgrades, testing, and documentation.
Support upgrades and compliance with FEMA’s governance standards.
Requirements
5+ years of hands-on development experience with ServiceNow, including core platform and one or more advanced modules (e.g., HAM/SAM, CMDB).
ServiceNow Certified System Administrator (CSA) certification required.