Bravium Consulting Inc.

ServiceNow

• Lead the design, development, and implementation of complex ServiceNow solutions across multiple modules (e.g., ITSM, HRSD, CMDB, Custom Applications) in support of federal clients.
• Translate business requirements and technical specifications into scalable, secure, and efficient ServiceNow configurations and custom development.
• Develop and maintain scripts (e.g., Business Rules, Script Includes, Client Scripts), integrations (REST/SOAP APIs), and UI components within the ServiceNow platform.
• Collaborate with architects, analysts, and stakeholders to ensure technical solutions align with agency mission goals and federal compliance standards.
• Oversee and contribute to unit testing, debugging, and performance tuning to ensure high-quality, reliable code.
• Serve as a technical mentor and peer reviewer for junior developers, sharing best practices and ensuring adherence to coding standards.
• Participate in Agile ceremonies, including sprint planning, backlog grooming, and retrospectives, while contributing to technical documentation and knowledge transfer.
• Support ongoing optimization by recommending platform enhancements, process automation opportunities, and roadmap improvements based on ServiceNow capabilities and federal agency needs.

Senior ServiceNow Developer

• Lead the requirements lifecycle for complex ServiceNow initiatives—partnering with government stakeholders to elicit, analyze, and validate functional and technical needs.
• Translate strategic business goals into scalable, compliant ServiceNow solutions that align with federal standards and agency mission priorities.
• Own the design and documentation of end-to-end business processes, workflows, functional specs, user stories, and acceptance criteria.
• Guide system and user acceptance testing, ensuring that solutions are thoroughly validated and meet quality benchmarks.
• Act as the primary bridge between business and technical teams—reviewing solution design, ensuring alignment with requirements, and managing scope changes.
• Leverage deep knowledge of federal operations and ServiceNow platform capabilities to drive process improvements and solution optimization.
• Facilitate stakeholder workshops, sprint planning, and executive-level presentations to communicate system capabilities and progress clearly and effectively.

Senior ServiceNow Developer

Senior ServiceNow Business Analyst