Citi

Attorney

• Assess processes, identify control gaps, analyze findings, and propose creative and pragmatic solutions to streamline processes, enhance efficiency, and drive improvements to control environments, utilizing complex judgment and analytical thinking
• Facilitate the effective design and implementation of Legal RRO controls and oversight activities, including desktop procedures, process flows, and testing plans, ensuring alignment to company policies, industry standards, and regulatory expectations
• Collaborate effectively with senior management and cross-functional teams, including compliance and technology, to mitigate key risks and promote a culture of compliance
• Demonstrate in-depth understanding of Legal RRO risks and controls to provide credible challenge and support to the Legal RRO team on quality reviews, internal audits and regulatory exams and findings
• Perform in-depth review of testing workpapers in line with company policies and quality standards and stay abreast of regulatory changes, industry trends, and emerging risks to ensure control framework remains current and effective
• Manage identification, thematic analysis, tracking, and remediation of control deficiencies and issues, ensuring timely resolution and escalation in line with company policies
• Prepare and present clear and concise reports on status of risks, controls, issues, and remediation efforts to senior management and relevant stakeholders
• Provide guidance, mentorship, and/or support to team members, fostering a collaborative and high-performing environment
• Participate in planning and development initiatives; contribute to business objectives by providing thought leadership using institutional knowledge and knowledge of industry, laws, and regulations
• Represent the supported area or function in meetings and committees, globally and/or regionally with visibility to senior leadership
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency

Senior Legal Support Lead Officer – Regulatory Requirements, Obligation Program Office

General Counsel

• Responsible for providing legal counsel to the business, participating in strategic initiatives, providing subject matter expertise and interpretations of relevant laws, rules, regulations, and industry practices, and advising business management on legal matters impacting the business
• Manages day-to-day legal activities as a subject matter expert in area of responsibility and provide advisory services to business partners
• Partner with business/functional line management in recommending, developing and executing business initiatives within permissible statutory and regulatory frameworks
• Collaborate across internal lines of business and control/support functions to achieve coordinated and efficient outcomes on matters of common interest; coordinate closely with the Legal team on a regional and global basis
• Objectively evaluate Business proposals by applying institutional knowledge and risk appetite against industry standards, widely accepted business practices, laws, rules, and regulatory guidelines, escalating as appropriate
• Negotiate, coordinate and monitor management of complex legal issues and make key decisions and provide strategic vision
• Proactively identifies, evaluates, and contributes to the appropriate management of legal, regulatory, and reputational risk by collaborating with ICRM & Risk, following relevant legal developments, participating in internal projects, escalating as appropriate
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards

Senior Lead Counsel, Custody Legal

AI Engineer

• Spearhead the end-to-end design, hands-on implementation, and deployment of scalable, robust agentic AI frameworks and generative AI solutions
• Build full-stack applications that seamlessly integrate state-of-the-art ML/LLM tools and services into comprehensive AI solutions
• Champion an MVP-first approach, focusing on rapid iterations, hypothesis testing, and A/B experiments
• Design and implement rigorous metrics and evaluation strategies for AI system and agent performance
• Proactively explore, prototype, and integrate the latest advancements in AI
• Provide hands-on technical leadership, guiding architectural decisions, and fostering collaboration with cross-functional teams

Lead AI Engineer – Banking Technology

Backend Engineer

• Design, develop, and maintain high-quality, scalable, and efficient Python code for Generative AI applications
• Integrate and leverage various GenAI-related APIs (e.g., OpenAI, Gemini) to build innovative features and products
• Implement and optimize Retrieval Augmented Generation (RAG) systems to enhance AI model capabilities and provide contextually relevant responses
• Develop and deploy robust backend services using Python frameworks such as FastAPI, Flask, or Django
• Collaborate with cross-functional teams to define requirements and deliver solutions
• Write comprehensive unit and integration tests to ensure code quality and reliability
• Optimize application performance, scalability, and security

Gen AI Python Developer – Assistant Vice President

Collections

• Main function of role will be ownership of Collections & Recovery reporting management, driving in-sights from the reports and enhancement of reporting infra-structure
• Responding to Analytic Requests & Surveys for portfolio and program performance
• The role requires the candidate to be aware of different analytical infra-structure that are currently there in industry and should display eagerness to learn any new development/changes and adopt
• Preparing transaction testing data for Audits (IA/PBCR/OCC/CFPB) & Preparing responses to inquiries
• Controls Projects – Identifying Sizing Impacts for Issues/CAPS and implementing corrective action plans.
• Utilize Statistical Analysis System (SAS) in a UNIX environment to perform risk, financial and data analyses including profiling, sampling, reconciliation, and quality testing
• Research customer and/or management queries using risk systems and data and support ad-hoc risk policy analyses and projects as required
• Manage risk levels for the entire credit spectrum across multiple products and retail formats and prepare risk management presentations for senior management
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Assistant Vice President – Collections and Recovery, Analytics and Reporting

Product Manager

• Deliver exceptional end-to-end implementation of conversational experiences.
• Collaborate across the Digital Product team to gather requirements for conversational experiences.
• Analyze Bot success and failures, write different content formats and styles to improve customer experience.
• Synthesize takeaways from transcript analysis into technical requirements for creating new & enhanced conversational experiences.
• Owns the documentation for feature releases i.e. Product Requirements Documents (PRDs), release doc, FAQs, etc.
• Makes use of research, user studies, metrics and competitive analysis to understand the customer and business needs for a platform product.
• Compares features for competitive review to inform prioritization within a product release.
• Identifies innovations or performs 'test and learn' experiments to create features that add more business and customer value for a platform product.
• Participates with the business in customer research to inform priorities for platform product backlog.
• Contributes near-term input (quarterly) for the platform product portfolio and roadmap.
• Facilitates trade-off decisions on platform product features.
• Exhibits expertise within platform feature area and coordinates with interdependent teams.
• Has good awareness of platform feature health and delivers regular progress reports to stakeholders.
• Identifies and communicates opportunities for improvement with peers and stakeholders.
• Helps define business, customer and platform use cases and requirements.
• Ensures features meet backlog entrance criteria.
• Creates user stories and system interaction diagrams for platform feature solution.
• Hosts user story grooming sessions.
• Informs the design of the user experience i.e. wireframes and mock-ups.
• Ensures appropriate backlog depth for continuous development.
• Determines release targets for the platform and prioritizes assigned features according to business and platform value, adjusting throughout implementation as needed.
• Continuously monitors feature development through maintaining bug catalogs at the feature level.
• Reviews product demo with the development team against acceptance criteria for the feature set.
• Prepares launches and monitors platform performance, adoption, and operational health for feature sets.
• Identifies GTM plan with stakeholders for the feature set.
• Identifies issues that will keep the platform features from delivering on time and/or with the desired requirements and communicates to leadership.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Senior Technology Product Management Analyst – Chatbot

Financial Crime

• Conduct focused evaluations across USCC and Wealth/Retail Bank of AML-recommended client relationship closures disputed by the business
• Research client profiles, expected account activity, and transactional behavior across multiple systems to determine whether identified AML risks justify closure or can be reasonably mitigated
• Synthesize findings into clear, defensible recommendations aligned with policy and regulatory expectations
• Produce well-structured case documentation that accurately captures the evidence, risk considerations, and rationale for each decision
• Ensure all analysis is complete, audit-ready, and supported by appropriate data
• Coordinate with business partners to obtain additional details and strengthen the case file when information gaps arise
• Coordinate and facilitate forums with stakeholders across the business, Compliance, and Operations to present case summaries, articulate AML risks, and guide discussions
• Develop and maintain reporting that highlights case volumes, outcomes, overturn rates, and emerging trends

VP, Financial Crimes Policy Adherence – Transaction Monitoring Risk Closure Analyst

Risk

• Completes Investigations within the Fraud Investigation team and day to day case reviews
• Ensure day-to-day Operations are performed according to agreed Service Level Agreements
• Maintains an effective complaint case management system to track and monitor complaints
• Minimizes defects and operational losses and track metrics for performance measurement, service levels and monitoring key triggers for early warning signals
• Drives initiatives to enhance client experience and improve operating efficiency and productivity through re-engineering and process improvements by actively identifying opportunities
• Closely monitors the service level indicators and ensuring that all complaints are investigated timely, customer impact is assessed promptly by analyzing root causes to identify issues and address them effectively by engaging all stakeholders
• Performs sampling on suspicious transactions/accounts to ensure the delivery of quality judgement/decisions and service
• Performs other duties and functions as assigned
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Fraud Risk Analyst

Account Manager

• Drive innovation on the solutions we provide clients through partnerships with product specialists and subject matter experts, while structuring deals that balance risk and reward
• Execution of strategic initiatives launched centrally at all levels (Group, Bank, commercial market and EIB)
• Oversee the credit relationship of the client, coordinating and supervising the entire process, ensuring the proper application of policies and institutional processes
• Ensures compliance with regulatory requirements and Citi's policies / guidelines at all times
• Responsible for actively calling on clients to deepen relationships and proactively owning, responding to and anticipating future needs, challenges or risks, in addition to identifying and pursuing new clients aligned with CITI COMMERCIAL BANK (CCB)’s value proposition
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Mid-Corp Relationship Manager, Natural Resources – Director

Software Engineer

• Design, develop, and implement robust and scalable application systems and programs for the Margin Calculation Services and reporting, aligning with strategic technology initiatives
• Consult with users, clients, and other technology groups on issues, and recommend programming solutions
• Analyze complex technical and business challenges, and propose innovative solutions that enhance system functionality and business processes
• Monitor and guide all phases of the software development lifecycle, from analysis and design through construction, testing, and implementation, ensuring timely and high-quality project delivery
• Provide user and operational support on applications to business users
• Utilize your expertise in application development to make evaluative judgments, recommend security measures, and contribute to post-implementation analysis
• Partner closely with project managers, business stakeholders, and senior managers to translate complex business requirements into well-architected technical solutions
• Ensure adherence to best practices and essential procedures
• Operate with a high degree of independence and judgment, taking ownership of critical initiatives and driving them to successful completion
• Proactively assess and manage technical risks, demonstrating a strong commitment to regulatory compliance, ethical judgment, and transparent reporting of control issues

Senior Apps Development Programmer Analyst – Assistant Vice President

• Design, develop, and implement robust and scalable application systems and programs for Margin Calculation Services and reporting
• Partner closely with project managers, business stakeholders, and senior managers to translate complex business requirements into well-architected technical solutions
• Consult with users and other technology groups, providing advanced programming insights and support
• Drive cross-functional collaboration with diverse management teams to ensure seamless integration of functions, aligning efforts to achieve strategic organizational goals
• Proactively identify, define, and implement necessary system enhancements to facilitate the successful deployment of new products and process improvements
• Lead the resolution of high-impact problems and critical projects through in-depth evaluation of intricate business processes, complex system architectures, and relevant industry standards
• Employ advanced analytical and interpretive thinking to define issues, uncover root causes, and develop innovative, sustainable solutions
• Serve as a subject matter expert in application programming, ensuring that all application designs rigorously adhere to the overall architectural blueprint and strategic technology roadmap
• Act as a trusted advisor and coach for mid-level developers and analysts, providing guidance, fostering skill development, and judiciously allocating work to maximize team potential and project success
• Ensure adherence to best practices and essential procedures
• Operate with a high degree of independence and judgment, taking ownership of critical initiatives and driving them to successful completion
• Proactively assess and manage technical risks, demonstrating a strong commitment to regulatory compliance, ethical judgment, and transparent reporting of control issues

Java Applications Developer, Lead Analyst – Vice President

• Develop and lead Citi Travel’s end-to-end marketing strategy
• Create integrated marketing plans that support the Citi Travel brand
• Design and launch new marketing initiatives
• Oversee day-to-day partnership management with Rocket
• Lead all ongoing contract discussions with Rocket
• Identify and evaluate new partnership opportunities in the travel industry
• Drive cross-functional collaboration across marketing, product, technology, legal, and external partners
• Conduct market analysis and maintain competitive intelligence
• Develop partner marketing strategies

Senior Vice President, Travel Partnerships, Marketing and Account Development

• Assist in development and analysis of strategic product roadmaps, product enhancement and development, product launches, and product marketing to gain maximum benefit from each product
• Participate in day-to-day product management for core products such as product delivery, client experience, and client communication strategies
• Execute client value propositions, positioning, segmentation, pricing, targeting, channel strategies, and competitive differentiation
• Provide informal guidance or on-the-job training to new team members
• Oversee client and competitor market research, develop product innovation roadmap
• Contribute to achievement of acquisition targets, product financial performance, revenue performance, and expense management goals
• Implement team procedures, client problem resolution, and client management
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets

Deposit Product Management Lead Analyst

Director

• growing the existing client business
• acquisition strategy for UHNW target names
• driving revenue and be responsible for their entire team’s revenue goals
• leading the activities for the team
• coaching and guiding team members
• developing and implementing marketing and client events
• providing ongoing feedback to team members on their performance
• anticipating events in a client’s life and business
• bringing together the appropriate product experts
• helping clients achieve financial & investment goals
• developing tailored solutions for clients
• monitoring progress against goals
• establishing a referral network
• closing deals while making appropriate concessions
• establishing credibility with clients and intermediaries
• demonstrating strong commitment to team success

UHNW Banker – Managing Director

• Innovate & Develop: Design, develop, and implement robust and scalable application systems and programs for the Margin Calculation Services
• Problem Solve: Consult with users, clients, and other technology groups on issues, and recommend programming solutions
• Analyze complex technical and business challenges, and propose innovative solutions that enhance system functionality and business processes
• Monitor and guide all phases of the software development lifecycle, from analysis and design through construction, testing, and implementation
• Provide user and operational support on applications to business users
• Utilize your expertise in application development to make evaluative judgments, recommend security measures, and contribute to post-implementation analysis
• Partner closely with project managers, business stakeholders, and senior managers to translate complex business requirements into well-architected technical solutions
• Ensure adherence to best practices and essential procedures
• Operate with a high degree of independence and judgment, taking ownership of critical initiatives and driving them to successful completion
• Proactively assess and manage technical risks, demonstrating a strong commitment to regulatory compliance