Citi

Project Manager

• Supports planning, directing and coordination of day-to-day activities of running a program or portfolio of programs
• Applies in-depth understanding of how areas collectively integrate within the subfunction as well as coordinate and contribute to the objectives of the entire function
• Assesses creation and signoff of program plan and charter, benefits management plan, stakeholder management plan, acceptance plan, and central program issue log
• Oversees program plans meet business needs as described in the program initiation documents
• Ensures all stakeholders are identified and included in scope definition activities and understand the program schedule and key milestones
• Works with Program Sponsor to ensure business case cost benefit analysis is in line with business objectives
• Ensures all areas of the program are appropriately staffed
• Monitors program commitment from those assigning resources
• Escalates program risks to the Program Director, or Program Sponsor, when appropriate
• Creates the program risk management plan
• Works with procurement team to create, administer, track, and eventually close program contracts
• Makes recommendations for training and development needs for assigned personnel
• Evaluates subordinates' performance and makes recommendations for pay increases, promotions, terminations, and other personnel actions
• Directs area supported through responsibility for delivery of end results and shared responsibility for budget management
• Ensures essential procedures are followed and contributes to defining standards
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Project Management Lead

Analyst

• Provide analytical and administrative support to Front Office Sales and Trading specifically around derivatives and securities transactions
• Maintain position records in coordination with the traditional trading desk assistant and / or trade processing functions
• Support trade capture management, Front to Back reconciliation, identifying operational risk, trade confirmation and settlement forecasts
• Utilise data analysis tools and methodologies to make recommendations to senior management to support process improvement
• Design and analyse complex reports to support/control activities and make recommendations based on identified trends and facts
• Interpret data and recommend the launch of new products/ services or upgraded platforms that support pre-settlement processes and transaction capture functions
• Minimise bank risk, and provide solutions to reduce errors, and ensure adherence to audit and control policies
• Manage, escalate and resolve all requests / inquiries / issues / errors and identify policy gaps and formulate policies to streamline processes
• Provide informal guidance and/or on-the-job-training to new team members

Commodities Middle Office Analyst

Director

• Own approval oversight for a material level of credit exposure across Industrials & Services clients
• Establish and maintain underwriting standards aligned with Citi’s risk appetite and regulatory expectations
• Lead credit structuring, diligence, and approval processes for complex commercial transactions
• Direct portfolio monitoring, including annual and quarterly reviews, covenant performance, and risk ratings
• Proactively identify emerging sector risks and drive mitigation strategies
• Ensure appropriate regulatory classification, loss minimization, and early problem recognition
• Serve as a senior credit partner to Coverage, Syndications, Independent Risk, and Product teams
• Lead strategic credit discussions and represent the portfolio in internal and external forums
• Provide industry insights and credit perspectives to executive management
• Lead, develop, and retain a high‑performing credit organization
• Mentor senior credit officers and build succession pipelines
• Champion development of industry‑specific credit expertise across CCB
• Sponsor and lead U.S. and global CLM initiatives, including process and policy evolution
• Maintain strong governance and controls as a First Line of Defense leader
• Identify and remediate control gaps and drive continuous improvement

Director, In-Business Credit Industry Head – Industrials & Services

Vice President

• Partner with CGCPC Wealth Advisors to integrate lending solutions into their books of business through strategic engagement and opportunity reviews
• Join regional advisor team meetings, as well as client and prospect meetings to position lending as a tactical component of holistic wealth and capital management
• Guide clients to appropriate loan structures, terms, and strategies aligned with their liquidity, investment, and risk objectives
• Act as the first line of control and subject‑matter expert for regional lending activity
• Drive efficient, high‑quality execution by managing timelines, expectations, and communication across clients, Advisors, and internal partners
• Identify lending opportunities using data‑driven insights, portfolio analytics, and proactive client segmentation
• Monitor market trends, competitive dynamics, product gaps, escalating insights and opportunities to Wealth Lending leadership
• Provide ongoing education on lending solutions, sales strategies, and best practices. Build awareness of lending capabilities across Citi Wealth, with particular focus on SBL and Structured Lending
• Establish a reputation for execution excellence, strong risk judgment, and trusted partnership with Wealth Advisors, regional managers, and Underwriting and Risk partners
• Maintain responsibility for a healthy, compliant regional loan portfolio, ensuring adherence to regulatory, credit, and control standards.

Lending Advisor – Vice President

• Resolve complex process problems which require an in-depth evaluation of basic securities processing procedures and industry standards
• Process various hedge fund tasks, including calculating net asset value, reconciling cash and holdings, and pricing securities
• Offer advanced solutions for assigned securities processing areas
• Provide guidance and assistance to junior staff
• Oversee the set-up of new hedge funds, while representing a securities processing team, and acting as the analytical and procedural expert
• Serve as analytical or procedural expert for securities processing deliverables/initiatives
• Prepare expense budgets, analyze expense calculations, and prepare unaudited financial statements
• Ascertain fund value and allocate values to each investor
• Assist with the development of new techniques and streamlining hedge fund/securities processing activities

Securities & Derivatives Senior Analyst

• Partner with CGCPC Wealth Advisors to integrate lending solutions into their books of business through strategic engagement and opportunity reviews
• Join regional advisor team meetings, as well as client and prospect meetings to position lending as a tactical component of holistic wealth and capital management
• Guide clients to appropriate loan structures, terms, and strategies aligned with their liquidity, investment, and risk objectives
• Act as the first line of control and subject‑matter expert for regional lending activity
• Drive efficient, high‑quality execution by managing timelines, expectations, and communication across clients, Advisors, and internal partners
• Identify lending opportunities using data‑driven insights, portfolio analytics, and proactive client segmentation
• Monitor market trends, competitive dynamics, product gaps, escalating insights and opportunities to Wealth Lending leadership
• Provide ongoing education on lending solutions, sales strategies, and best practices.
• Build awareness of lending capabilities across Citi Wealth, with particular focus on SBL and Structured Lending
• Establish a reputation for execution excellence, strong risk judgment, and trusted partnership with Wealth Advisors, regional managers, and Underwriting and Risk partners
• Maintain responsibility for a healthy, compliant regional loan portfolio, ensuring adherence to regulatory, credit, and control standards

Wealth Lending Advisor – Vice President

Financial Planning and Analysis

• report to the Financial Accounting Senior Lead Analyst for THD, Macys, Best Buy, and LL Bean portfolio activities
• calculate, prepare, and present portfolio revenue share payouts to key stakeholders
• process general accounting functions for partner portfolios within Consumer Credit Cards
• participate in monthly income statement reviews during month end close process and research variances
• preparation of monthly partner settlement documents for partner payments
• maintain strong interactive relationship with business, FP&A team and settlement team on the partner deliverables

Senior Finance Reporting Analyst

• Manage Best Buy portfolio financial reporting and process settlements according to contractual obligations
• Take responsibility for the accurate reporting of accounting reconciliations on Citi reporting tools
• Review and examine key controls for accounting process across multiple process being handled
• Focuses on the implementation of policies and procedures
• Partner with key stakeholders including legal entity managers, Balance Sheet control group (BSCG), Global process lead (GPL) & Global process owner (GPO) across multiple locations communicating progress on assigned process completion
• Identify and appropriately highlight / escalate potential issues relating to account with stakeholders
• Applies in-depth understanding of concepts and procedures within own area and advanced knowledge of other areas to resolve issues that have impact beyond own area
• Demonstrates an advanced understanding of how multiple process collectively integrate to contribute to achieving business goals
• Directly impacts the leadership in multiple process through responsibility for delivery of end results leading to business solutions
• Ensures essential procedures are followed and contributes to defining standards
• Provides assurance and partners with audit team to monitor controls and accuracy of accounting
• Persuades and influences others through strong communication and diplomacy skills
• Has the ability to operate with a limited level of direct supervision
• Can exercise independence of judgement and autonomy
• Acts as SME to senior stakeholders and/or other team members
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency
• Performs calculations of GL entries for monthly revenue share and various business accruals
• Participates in monthly income statement reviews during month end close process; identifies drivers of period over period variances
• Prepares monthly partner settlement documents and revenue share calculations

Finance Lead Analyst, VP

Risk

• Manage an innovative environment of diverse teams to encourage the development and implementation of robust control programs and strategies
• Lead qualitative and quantitative assessments of operational, compliance, and reputational risks across Citigold/CPC client onboarding, KYC, servicing, suitability, and ongoing relationship management activities
• Design and enhance preventative and detective controls to mitigate key risks while supporting efficient and scalable client experiences
• Maintain an end‑to‑end view of Citigold/CPC processes to drive simplification, standardization, and automation of controls where appropriate
• Act as a trusted control advisor to Citigold/CPC business leadership, supporting informed, risk‑based decision‑making
• Partner with stakeholders to identify control gaps, emerging risks, and opportunities to strengthen the overall control environment
• Support policy, process, and procedural enhancements to ensure alignment with global standards and local regulatory requirements
• Oversee identification, root cause analysis, and remediation of control gaps, issues, and regulatory findings impacting Citigold/CPC
• Support preparedness for internal audits, independent risk reviews, compliance testing, and regulatory examinations
• Track and escalate risks and issues in accordance with established governance and escalation protocols
• Contribute to governance forums and management committees by providing clear risk insights, control effectiveness reporting, and recommended actions
• Support enhancements to risk inventories, control assessments, and issue tracking processes relevant to the Citigold and CPC businesses
• Lead and develop a team of controls professionals supporting Citigold/CPC, fostering a strong risk culture and high standards of execution
• Attract, retain, and develop diverse talent with strong control, risk, and business acumen

Head of US Citigold & Citigold Private Client – Risk Assessment and Control Design

Program Manager

• Serve as communications lead on strategy development and execution for internal business messaging
• Advance organization/people strategy goals including communications strategy, talent strategy, and employee engagement initiatives
• Assist leadership/Chief of Staff in promoting and executing communications program
• Drive productivity/ cost savings initiatives in partnership with the senior management team
• Participate in People Engagement Working Group and promote Voice of the Employee (VOE) communications
• Identify and develop business content for deployment, to enhance brand awareness with stakeholders and clients
• Advise, write and edit on company-wide communications
• Develop and maintain communication standards and procedures; serve as subject matter expert on communication tools and applications
• Develop monthly communications metrics to monitor and measure impact of the communication plan
• Participate in leadership meetings to assess scope of communications needs, educate leadership on strategy, and make recommendations for achieving desired impact
• Complete financial deliverables including monthly forecasts, the annual investment process, client reporting and ad hoc requests
• Leverage technology and tools to enable communications and generate excitement and interest in risk communications
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Program Management Lead

• Manage end-to-end projects from defining scope, milestones and deliverables with stakeholders to ensuring successful, on-time delivery meeting business needs.
• Develop comprehensive project documentation, including charters, business requirements, plans, and risk/issue logs.
• Monitor project progress, resources, and risks, identifying and escalating issues promptly and providing timely, clear updates and presentations to all stakeholders, including senior management.
• Lead business analysis efforts, clarify requirements, and drive the development and implementation of innovative, efficient processes for Equities Operations.
• Apply robust risk management practices and ensure regulatory compliance to protect the firm's reputation.
• Drive resource planning and foster strong cross-functional collaboration across Business, Operations, Technology, Compliance, and other departments.
• Champion change management and undertake additional strategic projects/tasks as required.

Project Manager – Exchange Traded Derivatives, Cleared OTC

Customer Support

• Assist with evaluating and resolving service inquiries from clients across different platforms
• Effectively use various computer systems to complete assigned tasks and address account inquiries
• Develop and maintain working knowledge of specific groups of Citi products and services
• Analyze and identify potential risks and identify solutions that meet client needs
• Complete assigned tasks in an accurate and efficient manner
• Solve disputes and retain clients, while minimizing operating loss, through adherence to established rules and regulations
• Fulfilling the clients’ necessities while providing an exceptional client experience is the expected behavior from all our employees and it will be measured by specific metrics.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Customer Service Representative

• Support and enhance the control framework for the Banking businesses in Asia Clusters
• Interact with all business functions and stakeholders, including ICRM, ORM, Operations, and Internal Audit, to identify key Compliance Risks and Policies impacting the Banking business and working closely with the front line and business execution teams in design & implementation of controls.
• Support Manager’s Control Assessment (MCA) framework for Banking business, including development of content for inclusion in Banking MCA, risk identification, inherent risk assessment, control design/re-design and remediation, continuous risk management, and controls automation.
• Support global MCA assessment unit owners and Control Owners with remediation of gaps identified through Monitoring & Testing
• Support the B&I Asia Cluster lead in oversight and management of the B&I control framework.
• Provide SME support during Internal audits, regulatory reviews and remediation work and facilitate holistic assessments of issues across the region to proactively identify and mitigate risks.
• Support timely identification, documentation, of issues and corrective action plans, read-across analysis and lessons learnt exercise.
• Support Asia Banking growth strategy by proactively identifying areas of control enhancements and ensure necessary mitigants are in place.
• Proactively develop strategic initiatives, including leveraging digital/technology solutions to automate controls.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Senior Vice President – Banking Controls Lead

Backend Engineer

• Write good quality code in Java, Sprint Boot (related stack)
• Well versed with JUnit, Mockito, Integration Tests and Performance Tests
• Well versed with UI/UX Designs, Unit test
• Ability to design, develop components with minimal assistance
• Ability to effectively interact, collaborate with development team
• Work with developers onshore, offshore and matrix teams to implement a business solution
• Write user/supported documentation
• Evaluate and adopt new dev tools, libraries, and approaches to improve delivery quality
• Perform peer code review of project codebase changes
• Acts as SME to senior stakeholders and /or other team members
• Utilize knowledge of applications development procedures and concepts, and basic knowledge of other technical areas to identify and define necessary system enhancements, including using script tools and analyzing/interpreting code
• Consult with users, clients, and other technology groups on issues, and recommend programming solutions, install, and support customer exposure systems
• Apply fundamental knowledge of programming languages for design specifications.
• Analyze applications to identify vulnerabilities and security issues, as well as conduct testing and debugging
• Serve as advisor or coach to new or lower level analysts
• Identify problems, analyze information, and make evaluative judgements to recommend and implement solutions
• Resolve issues by identifying and selecting solutions through the applications of acquired technical experience and guided by precedents
• Has the ability to operate with a limited level of direct supervision.
• Can exercise independence of judgement and autonomy.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Lead Java, Spring Boot Developer – Assistant Vice President

• Lead the application support function for critical fraud detection and prevention systems.
• Drive the resolution of production incidents, ensuring minimal business impact.
• Implement and manage problem management processes to identify, investigate, and resolve the root causes of recurring incidents.
• Drive initiatives focused on enhancing system reliability, performance, scalability, and resilience.
• Establish, monitor, and report on Service Level Agreements (SLAs) and Operational Level Agreements (OLAs).
• Provide leadership and technical guidance in diagnosing complex technical issues, performing deep-dive analysis, and troubleshooting problems across various technology stacks and integrations.
• Oversee and approve application changes in coordination with development and release management teams.
• Oversee the implementation and optimization of robust monitoring and alerting systems to proactively detect anomalies, performance bottlenecks, and potential outages.
• Serve as a primary point of contact for business stakeholders and senior management regarding application health, incident status, and operational improvements.
• Identify opportunities for process automation, tooling enhancements, and operational efficiencies within the application support function.