Citi

Director

• Define and own the multi-year technology roadmap for the Investor Services Workbench
• Architect and deliver end-to-end client and business activity workbench solutions
• Lead the evolution of the Investor Services workbench as the definitive client-facing and operations-facing workbench
• Champion an AI-first hands-on engineering culture
• Oversee the design of robust data pipelines, event-driven integration patterns, and API-first connectivity
• Build, mentor, and lead a high-performing global engineering organization of 50+ engineers
• Ensure the ISW platform meets the highest standards of security, operational resilience, and regulatory compliance
• Own the technology budget for the ISW program, managing resource allocation, vendor relationships, and strategic sourcing decisions

Investor Services Technology Director – Apps Development Sr Group Manager

Backend Engineer

• Partner with multiple management teams to ensure appropriate integration of functions to meet goals
• Identify and define necessary system enhancements to deploy new products and process improvements
• Resolve variety of high impact problems/projects through in-depth evaluation of complex business processes, system processes, and industry standards
• Provide expertise in area and advanced knowledge of applications programming and ensure application design adheres to the overall architecture blueprint
• Utilize advanced knowledge of system flow and develop standards for coding, testing, debugging, and implementation
• Develop comprehensive knowledge of how areas of business, such as architecture and infrastructure, integrate to accomplish business goals
• Provide in-depth analysis with interpretive thinking to define issues and develop innovative solutions
• Serve as advisor or coach to mid-level developers and analysts, allocating work as necessary
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets

Java Tech Lead – Vice President

Product Manager

• Drive innovative product and solution sets to deliver a superior, client-first experience
• Capitalize on E-Commerce growth by positioning BaaS products as a key differentiator for Citi Payments Services
• Define and execute robust GTM strategies for the launch and global rollout of Payer ID Engine
• Ensure comprehensive understanding of and adherence to risk and controls, regulatory requirements across all product services and market expansions
• Build and maintain strong internal and external relationships with Sales, Client Engagement, Onboarding, Service, Operations, and Technology
• Contribute to the development and analysis of the strategic product roadmap for Payer ID
• Partner with Fintech clients on the design and implementation of essential product features

Senior Product Management Specialist – Payments, Banking as a Service

Full-stack Engineer

• Lead applications systems analysis and programming activities
• Partner with multiple management teams to ensure appropriate integration of functions
• Resolve a variety of high-impact problems/projects through in-depth evaluation of complex business processes
• Provide expertise in area and advanced knowledge of applications programming
• Serve as advisor or coach to mid-level developers and analysts

Apps Dev Tech Lead Analyst – Full Stack, Vice President

Manager

• Manage a team of professional to accomplish established goals and conduct personnel duties for team (e.g. performance evaluations, hiring and disciplinary actions)
• Lead strategic program roadmap, program/product launch, and marketing programs to gain maximum benefit from each product/program
• Construct and ensure successful execution of a marketing plan spanning product, brand, acquisition, customer and retention, and improving performance, brand preference, and client engagement
• Develop plans and execute functional strategies for a country, group of countries, region, or business requiring coordination and integration across units as well as provide input into strategic decisions affecting job family or function within region or business
• Manage day-to-day product marketing for core products such as product delivery, client experience, and client communication strategies as well as help the team prioritize, negotiate, and remove obstacles to achieve business results
• Participate in development of client valued propositions, positioning, segmentation, pricing, targeting, channel strategies, and competitive differentiation to achieve preferred status as a partner to Citi clients
• Direct and oversee program life cycle including market demands, technology trends, and the competitive field as well as develop and communicate a business plan to approach the marketplace
• Define and launch new products, features, and capabilities including defining the product/feature and go-to-market strategy, and participate in technology development and market launch activities
• Manage external partners and/or vendor relationships, engage in negotiations, manage ongoing relationships, and prepare agreements
• Create and deploy profitable marketing strategies, lead conceptualization and implementation of key growth initiatives, and maintain current market intelligence on the overall industry verticals and competitors
• Assist in building new relationships in supported verticals using available tools such as industry publications, direct mail, internet presence, trade shows, calls, and strategic alliances
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.

Workflow Services Group Manager

Vice President

• Act as a trusted partner to senior leadership to drive the effective management and execution of business strategy
• Ensure seamless coordination across front office, control functions, and infrastructure teams to support day-to-day operations
• Lead and contribute to high-impact, cross-functional initiatives, including business transformation and platform enhancements
• Define, monitor, and enhance key performance metrics, ensuring transparency and actionable insights
• Proactively identify risks, challenges, and opportunities, and take ownership of resolution and escalation where appropriate
• Drive initiatives to enhance revenue growth, resource efficiency, and overall business performance
• Lead the development and evolution of P&L, client value, and management reporting, ensuring accuracy and strategic relevance
• Provide forward-looking insights and analytics to support senior decision-making
• Lead coordination of governance forums, including business reviews and control meetings (e.g., MBR/QBR)
• Partner with control functions to maintain a robust risk and compliance framework
• Manage internal audit and regulatory interactions, ensuring high-quality responses and issue resolution
• Support the development and execution of the FX business strategy, including client, product, and platform initiatives
• Identify and drive opportunities to enhance competitive positioning and business growth
• Operate with a high degree of autonomy in a global, matrixed environment
• Influence and align senior stakeholders without direct authority
• Manage multiple, often competing priorities in a dynamic and time-sensitive setting

Vice President – Business Execution, Americas FX

• Develops, enhances, and validates the methods of measuring and analyzing risk, for all risk types including market, credit and operational.
• Also, may develop, validate and strategize uses of scoring models and scoring model related policies.
• Manages model risk across the model life-cycle including model validation, ongoing performance evaluation and annual model reviews.
• Produces analytics and reporting used to manage risk for Citi's operations.
• Translates operational requests from the business into programming and data criteria and conduct systems and operational research in order to model expected results.
• Assists in the development of analytic engines for business product lines.
• Communicates results to diverse audiences.
• Conducts analysis and packages it into detailed technical documentation report for validation purposes sufficient to meet regulatory guidelines and exceed industry standards.
• Participates on teams to solve business problems.
• Identifies modeling opportunities that yield measurable business results.
• Provides guidance to junior validators as and when necessary.
• Manages stakeholder interaction with model developers and business owners during the model life-cycle.
• Represents the bank in interactions with regulatory agencies, as required.
• Presents model validation findings to senior management and supervisory authorities.
• Provides effective challenge to model assumptions, mathematical formulation, and implementation.
• Assesses and quantifies model risk due to model limitations to inform stakeholders of their risk profile and development of compensating controls.
• Contributes to strategic, cross-functional initiatives within the model risk organization.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Vice President – Model, Analysis, Validation Officer

Risk

• Contribute toward the design and build of an "Enterprise Fraud Intelligence Framework" application
• Evaluate fraud facing regulatory requirements and translation of regulatory text, into business requirements
• Ensure technical & operational solutions that are deployed, are in line with regulatory expectations
• Perform fraud investigations where a suspicion of fraud has been raised
• Ensure remedial activities are performed where a determination of fraud has been made
• Governance of fraud reference data that is obtained from both internal & external sources
• Partnership with cross functional user groups of the reference data
• Participate in the execution of change management initiatives and monitor the execution of operational objectives and goals
• Create robust process documents and controls

Fraud Risk Officer – Vice President, Services and Banking

• Contribute toward the design and build of an “Enterprise Fraud Intelligence Framework” application
• Evaluate fraud facing regulatory requirements and translation of regulatory text, into business requirements
• Ensure technical & operational solutions that are deployed, are in line with regulatory expectations
• Perform fraud investigations where a suspicion of fraud has been raised
• Ensure remedial activities are performed where a determination of fraud has been made
• Governance of fraud reference data that is obtained from both internal & external sources
• Partnership with cross functional user groups of the reference data held within the “Enterprise Fraud Intelligence Framework”
• Participate in the execution of change management initiatives

iOS Engineer

• Working Knowledge & experience of iOS native development is mandatory.
• Turn tech stack and application design into code on multiple development platforms (iOS, Android, web/Angular).
• Address a variety of responses to problems, questions, or situations by applying established criteria to directly influence development outcomes.
• Accountable for development, design, construction, testing and implementation and write secure, stable, testable and maintainable code.
• Expected to provide sound understanding of application development concepts and principles and a basic knowledge of concepts and principles in other technology areas.
• Improve team development related processes that accelerate delivery, drive innovation, lower costs, and improve quality.

Digital iOS Developer

• Responsible for the stability and operational integrity of Citi's critical Reference Data Applications
• Lead through influence and deep technical expertise, shaping the stability strategy
• Ensure a world-class client experience by digitizing services, eliminating manual work, and ensuring our platforms can scale for growth
• Manage vendor relationships and oversee offshore managed services
• Drive continued cross-departmental operational progress through our Tech Strategy program
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation

Application Support Group Manager – Senior Vice President

• Establish policies, standards, and procedures to ensure consistency and alignment of operational risk management across the organization
• Influence and guide businesses in risk-related decision-making
• Oversee the development and implementation of risk monitoring programs
• Lead the reporting and presentation of operational risk status, trends, and key developments to the board, regulators, and other key stakeholders
• Stay informed of regulatory changes
• Support internal and external audits and regulatory examinations
• Engage with key stakeholders to ensure integration of operational risk management practices
• Leverage technology and innovation for continued enhancement of risk management processes
• Inspire people with a compelling and aspirational future vision
• Appropriately assess risk when business decisions are made.

Country Operational Risk Management Head, Director

• Design and lead non compensation expense analysis and insights
• Support financial results insights for different areas within Citi’s Chief Risk Officer
• Maintain and update expense related analysis across all lines and risk segments
• Provide recurrent support regarding non compensation expenses
• Develop presentation material for internal senior leadership
• Appropriately assess risk when business decisions are made

Resource Business Management Expense Senior Lead

Accounting Manager

• Oversee strategic roadmap for assigned programs including development, launch, and engagement with Sales to drive maximum benefit.
• Contribute to achievement of acquisition targets, product financial performance, both revenue and expense management
• Oversee day-to-day product management for core products such as product delivery, client experience, and client communication strategies as well as help the team prioritize, negotiate, and remove obstacles to achieve business results
• Contribute to the localization and implementation of global Fund Accounting and Administration strategies within the APAC
• Identify areas where differentiation matters to APAC operations and clients, and support execution to ensure value from differentiated capabilities is realized
• Provide APAC-specific insights to influence global strategy and product direction
• Define and execute the data access and distribution strategy for APAC clients, including delivery mechanisms, entitlement frameworks, and client-facing data services
• Identify and develop new data distribution channels and self-service access models that reduce operational dependency and enhance the client experience
• Advance the adoption of a unified data model across APAC, enabling AI-powered analytics, improving data accuracy, and reducing operational risk
• Own the client reporting experience for APAC, ensuring consistency, reliability, and accuracy across all fund administration deliverables
• Support the end-to-end deliver of transformation programs and projects within APAC, ensuring timely and high-quality outcomes, especially those driven by AI platforms
• Identification and execution of opportunities and remediation of product gaps ensuring the business remains competitive
• Drive innovation by working with external partners/alliances to develop products and manage vendor relationships
• Appropriately assess risk when business decisions are made, demonstrating consideration for the firm's reputation and safeguarding Citigroup
• Work closely with the Business Execution team to manage key metrics for the business including financial, client satisfaction, risk and control
• Assist in the consolidate of information from multiple sources including sales, finance, client coverage, risk, operations, and technology to create a comprehensive view of the performance of the business

Product Manager – Fund Accounting and Administration, Data and Reporting, VP

• Oversee and strategically guide Learning and Development program.
• Manage and prioritize multiple initiatives concurrently.
• Ensure all program deliverables and commitments are met on time and to the highest quality standards.
• Foster effective relationships and collaborate with diverse global stakeholders.
• Lead, mentor, and motivate a high-performing team, fostering an environment of growth, accountability, and excellence.

Investor Services Technology Director – Apps Development Sr Group Manager

Java Tech Lead – Vice President

Senior Product Management Specialist – Payments, Banking as a Service

Apps Dev Tech Lead Analyst – Full Stack, Vice President

Workflow Services Group Manager

Vice President – Business Execution, Americas FX

Vice President – Model, Analysis, Validation Officer

Fraud Risk Officer – Vice President, Services and Banking

Fraud Risk Officer – Vice President, Services and Banking

Digital iOS Developer

Application Support Group Manager – Senior Vice President

Country Operational Risk Management Head, Director

Resource Business Management Expense Senior Lead

Product Manager – Fund Accounting and Administration, Data and Reporting, VP

Controls Testing Utility – Strategy, Governance & Automation