Head of Payment Engineering – Director

Citi

Senior Group Manager at Citi driving applications systems analysis and programming for banking services. Managing multiple teams to ensure strategic alignment and best practices in application development.

Posted 7/9/2026full-timeIrving • Florida, Texas • 🇺🇸 United StatesLead💰 $170,000 - $300,000 per yearWebsite

Tech Stack

Tools & technologies

PMP

About the role

Key responsibilities & impact

Manage/develop multiple teams of professionals to accomplish established goals and conduct personnel duties for team (e.g. performance evaluations, hiring and disciplinary actions) as well as ensure team adheres to best practices and process
Develop vision for team around roles and responsibilities, and structure team to ensure greatest impact, efficient use of resource, and alignment to business structures
Prepare and present regular team/project reviews to senior management and business leaders
Drive the design and development of system architecture, work with end-users of the systems, and enhance the quality of deliverables
Ensure staff follows Citi documented policy and procedures as well as maintain desktop procedures and supporting documentation for filings on a current basis and in comprehensive manner
Monitor and manage approach/end results, budgeting, planning, policy formation, and contribute to future strategy of the area(s)
Ensure change is managed with appropriate controls, documentation, and approvals including implementation of new and revised regulatory reporting requirements
Research and resolve issues, provide recommendations, and escalate to senior management as needed
Manage and maintain all disaster recovery plans, oversee appropriate testing, and provide permit-to-operate for new applications
Lead and deliver local staff forums, present global, regional, and location news and updates to engage team in the progress of organization
Contribute to defining and implementing best practices and processes for the department and ensure transparency and consistency across teams
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.

Requirements

What you’ll need

15+ years of relevant experience
8-10+ years of managerial experience
PMP Certification, MBA, Specific to business Licenses and other
Experience with financial products
Working knowledge of the industry and competitors’ products and services
Advanced knowledge of strategic direction of the function within relevant part of the business
Proficient computer skills with a focus on Microsoft Office applications

Benefits

Comp & perks

medical, dental & vision coverage
401(k)
life, accident, and disability insurance
wellness programs
paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Team ManagementSystem Architecture DesignBudgetingPolicy FormationRisk AssessmentDisaster Recovery PlanningRegulatory ReportingPerformance EvaluationProcess ImprovementStrategic Planning

Soft Skills

LeadershipCommunicationProblem SolvingCollaborationDecision Making

Certifications

PMP CertificationMBA