Citi

Product Analyst

• Leads the working backwards documents for a platform product release
• Uses or commissions research, studies and focus groups to identify best-of-breed benchmarks for solving business problems
• Identifies innovations and leads “test and learn” experiments to create platform products that increase customer value
• Defines and measures the KPIs for a platform product
• Is able to make trade-off decisions on multiple platform products in a portfolio
• Develops business and platform requirements for either one platform component of a large platform product or a narrow product
• Leverages tools such as Ignite for reusability of APIs and platform services
• Determines release goals for a narrow platform product or a component of a large product
• Uses AI tools for requirements documentation and impact analysis
• Identifies best practices for continuous product development improvement
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Technology Product Management Lead Analyst – Vice President

Project Manager

• Loan IQ Product support / analysis for Trading / Secondary Loan Trading (SLT)
• Management of enhancements, production support and User Acceptance Testing (UAT)
• Day-to-day management of executing of milestones and budget on one or more projects
• Assess creation of project plan, charter, stakeholder management plan, acceptance plan, and central project issue log
• Work with Project Sponsor to ensure business case/cost benefit analysis is in line with business objectives
• Confirm project plans meet business needs as described in the project initiation documents
• Ensure all stakeholders are identified and included in scope definition activities and understand project schedule and key milestones
• Escalate project risks to the Project Director, or Project Sponsor, when appropriate
• Ensure vendor performance is monitored, and actions are taken if performance warrants
• Provides sophisticated analysis with interpretive thinking to define problems and develop innovative solutions
• Directly affects the business by influencing strategic functional decisions through advice, counsel or provided services
• Acts as SME to senior stakeholders and/or other team members

Operations Core Project Lead Analyst

Backend Engineer

• Database administration, data analysis, maintenance
• Data quality and database management
• Responsible for routine operational or administrative work
• Daily deliverable of routine and defined outputs

Data Engineer, Python, Pyspark

Support Engineer

• Develops and implements a comprehensive sales enablement strategy to support the Business Banking sales teams
• Partners with product partners throughout Citi to spearhead initiatives
• Responds to elevated inquiries and resolves implementation related issues in a timely manner
• Acts as an advisor with various business partners
• Serves as the primary point of contact for complex sales and service escalations
• Represents the voice of the frontline sales teams in collaborations
• Analyzes sales performance data to identify trends and areas for improvement
• Creates and maintains sales support materials
• Coordinates with internal partners to streamline processes
• Leads strategic projects and initiatives aimed at improving sales team efficiency

Business Banking Sales Support Lead Analyst, VP

Analyst

• Support the assessment the effectiveness of existing controls, identifying areas for improvement, and implementing necessary changes.
• Help drive and manage controls enhancements focused on increasing efficiency and reducing risk.
• Assist in the execution of Enterprise Risk Management Framework and adherence with Risk Management and Compliance Policies.
• Help support the oversight the MCA program, including the annual/semi-annual/quarterly/monthly attestation, quality oversight, and related reporting.
• Assist in the execution of the MCA in accordance with the ORM Policy & Framework, as well as applicable Policies, Standards, and Procedures.
• Help assess activities and processes as per required Policies, Standards and Procedures to strengthen risk management quality.
• Collaborate with key stakeholders to develop comprehensive corrective action plans to address identified control gaps or failures.
• Participate in issue quality reviews ensuring compliance with Issue Management Policy, Standards and Procedures.
• Support development of standardized risk and controls reporting to ensure sound, reliable, and consistent information exists across the organization, enabling better management and decision-making in line with the expectations of senior management, Board, and Regulators.
• Participate in the oversight of the operations of Citi's governance committees, including coordinating meetings, managing agendas, and ensuring follow-up on action items.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of teams and create accountability with those who fail to maintain these standards.

Managers Control Self-Assessment – Lead Analyst

Vice President

• Directs the creation of multiple projects of work and manages their alignment to business goals through the creation of comprehensive rolling 3-5 year master market strategic plans for the branch and ATM network in assigned markets.
• Analyze the network holistically and translate overall needs into specific, individual site actions.
• Identify and evaluate opportunities to open, relocate, close, and re-format physical distribution points through a combination of desktop GIS analysis and fieldwork.
• Monitor trends in the market and industry to develop plans to proactively address them and incorporate future requirements through changes to the network.
• Consider real estate constraints to assure that plans are flexible and actionable.
• Engage business, analytical, and execution partners to create and implement strategic plans.
• Serve as the champion for created plans through presentation and advocacy with field leadership and partners.
• Lead the identification and drive resolution of issues, including those outside established projects of work with stakeholders to ensure project scope definition.
• Directs the communication of status, issue, and risk disposition to all stakeholders, including Senior Management, on a timely basis.
• Manage projects from conception to completion including development of specifications, timelines, production of analysis, and delivery of results.
• Works with a large amount of independence.
• Meets business objectives and develops project plans that include coordinating and monitoring the efforts of internal and external partners in the production and delivery of analyses.
• Collaborate and develop influential relationships with leadership, peers, and partners to specify project requirements and deliver innovative solutions.
• Directly affect the business by influencing strategic decisions through provided services.
• Directs the identification of risks which impact project delivery and ensure mitigation strategies are developed and executed when necessary.
• Up to 40% travel for field research and in-person meetings.

Distribution Strategy Market Planner, SVP

• Identify project resources, monitor work and budget, and mitigate risks
• Ensure satisfactory completion of daily project operations in backing of existing and new clients, including all regulatory requirements
• Develop, implement and track appropriate KPIs (key performance indicator) and SLAs (service level agreement) for the group
• Recommend and implement new systems and enhancements to securities processing procedures
• Provide an in-depth analysis and develop solutions to issues related to securities processing or hedge fund activities
• Conduct discovery and due diligence activities with clients to meet their needs
• Assess service quality and identify areas for improvement
• Advise and coach new/lower level personnel
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets

Securities & Derivatives Lead Analyst

Financial Planning and Analysis

• Manage multiple non-financial regulatory reporting teams or a functional area.
• Identify stakeholders and key organizations in order to build and manage relationships with each.
• Be accountable for the end-to-end execution of non-financial regulatory reporting processes, ensuring adherence to regulatory requirements, internal policies, and control standards.
• Review processes, procedures, strategy changes, and capacity plans to ensure productivity, inventory control, and turnaround time according to Service Level Agreements (SLAs).
• Represent the NFRR function in senior governance and management forums, presenting reporting metrics, control assessments, and remediation updates to senior leadership.
• Drive strategic initiatives to enhance the reporting ecosystem, including standardization and automation to improve data integrity and operational efficiency.
• Act as a key liaison to senior partners in Compliance, Risk, Technology, and Business to align on expectations and drive process improvements.
• Significant interaction with a wide range of senior bank and risk management colleagues, as well as external stakeholders such as regulators / auditors.
• Engage with Product and ICRM stakeholders in strategic conversations around regulatory report design and ensuring conformance with new or amended regulations.
• Provide full people management responsibility for a team of VPs, AVPs, Officers, and Analysts, including performance management, career development, and succession planning.
• Build an effective team through hiring exceptional candidates, coaching, collaboration, and motivation of staff.
• Mentor and guide direct reports, fostering a culture of compliance, accountability, and continuous improvement.
• Continue professional development to keep abreast of emerging technologies, methods and best practices.
• Oversee the management of regulatory reporting issues and their remediation, ensuring sustainable solutions are implemented to prevent recurrence.
• Resolve highly complex and varying issues that have substantial potential impact.

LATAM Non-Financial Regulatory Reporting Operations Head – C14

• Manage the lifecycle strategy from acquisition through early client engagement and implement strategies to optimize portfolio performance
• Assess relevant customer, competitor, and industry insights to help define strategies to improve client experience and portfolio growth
• Advise and provide insight and recommendations on innovative and strategic product development, product targeting, and segmentation strategies as well as direct and oversee aspects of product development life cycle management including market demands, technology trends, and the competitive field
• Provide subject matter expertise and execute on core marketing disciplines such as product development, price, promotions, platform and pillars, launching, and marketing to improve client experience and portfolio growth
• Oversee product financial performance including identifying opportunities and gaps, and developing business strategies
• Work with Operations and Technology with regards to process design and vendor procurement as well as communicate business plans on marketplace approach
• Participate in budgeting and planning for strategic priorities and initiatives
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency

VP, Senior Bond Analyst, Issuer Services

• Assume informal/formal mentorship role within teams, coach/train new recruits and advise/counsel others in area of specialization
• Provide sales assistance by designing and implementing process improvements
• Support new products, promotions, and projects defined by the business
• Review and provide training material to sales and operations
• Support sales activities for high profile clients
• Provide administrative assistance for sales management teams
• Ensure sales team compliance with local regulations
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Assistant Vice President – Consumer Product Sales Senior Analyst

Software Engineer

• Lead and manage a portfolio of process re-engineering and operational improvement projects
• Develop and execute programs to reduce customer complaints
• Manage and develop a team who monitors and analyses data
• Analyze operational and customer experience data
• Shape large-scale re-engineering programs
• Partner with Senior Operations Managers, Legal, Risk, and Technology teams
• Maintain rigorous governance across all programs

Senior Vice President, Process Re-Engineering and Operational Excellence

• Gestionar un equipo de ventas estableciendo objetivos y monitoreando el progreso
• Comunicar expectativas y definir estrategias de ventas
• Resolver problemas con cuentas de clientes
• Facilitar el desarrollo de planes de territorio y clientes
• Desarrollar objetivos del equipo y capacitar a los miembros

Líder de Ventas – Sector Financiero

Full-stack Engineer

• Architect Agentic Systems: Design and lead the implementation of complex, multi-agent AI workflows capable of advanced reasoning, planning, and autonomous execution using frameworks like LangGraph, CrewAI, and Google ADK.
• Solution Design & Development: Translate complex business problems within the risk domain into well-defined technical requirements, and develop robust, end-to-end AI solutions to address them.
• AI Workflow Development: Implement end-to-end agentic AI workflows using frameworks like LangGraph, CrewAI, and AutoGen, focusing on reasoning, tool use, and memory.
• LLM Orchestration: Build and optimize retrieval pipelines, memory layers, and tool-use sequences using frameworks like LangChain.
• Backend & API Engineering: Develop robust, scalable Python-based microservices and REST APIs using FastAPI to expose AI capabilities.
• RAG Implementation: Construct and refine Retrieval-Augmented Generation (RAG) pipelines, including document ingestion, embedding, and vector search integration with databases like Azure AI Search or Pinecone.
• Containerization & Deployment: Package AI services using Docker and deploy them on Kubernetes, contributing to CI/CD pipelines for smooth and reliable releases.
• Observability & Evaluation: Instrument AI workflows using platforms like Langfuse for tracing and debugging. Implement and maintain evaluation harnesses to ensure model quality and performance.

Assistant Vice President – Risk Modeling Solutions, Full-stack GenAI

Business Analyst

• Implement end-to-end agentic AI workflows using frameworks like LangGraph, CrewAI, and AutoGen, focusing on reasoning, tool use, and memory.
• Build and optimize retrieval pipelines, memory layers, and tool-use sequences using frameworks like LangChain.
• Develop robust, scalable Python-based microservices and REST APIs using FastAPI to expose AI capabilities.
• Construct and refine Retrieval-Augmented Generation (RAG) pipelines, including document ingestion, embedding, and vector search integration with databases like Azure AI Search or Pinecone.
• Package AI services using Docker and deploy them on Kubernetes, contributing to CI/CD pipelines for smooth and reliable releases.
• Instrument AI workflows using platforms like Langfuse for tracing and debugging.
• Implement and maintain evaluation harnesses to ensure model quality and performance.
• Actively participate in code reviews, contribute to technical documentation, and collaborate with team members to uphold high engineering standards.

Intermediate Analyst, Risk Modeling Solutions – Full-stack GenAI

• Implement end-to-end agentic AI workflows using frameworks like LangGraph, CrewAI, and AutoGen.
• Build and optimize retrieval pipelines, memory layers, and tool-use sequences using frameworks like LangChain.
• Develop robust, scalable Python-based microservices and REST APIs using FastAPI.
• Construct and refine Retrieval-Augmented Generation (RAG) pipelines.
• Package AI services using Docker and deploy them on Kubernetes.
• Instrument AI workflows using platforms like Langfuse for tracing and debugging.
• Contribute to technical documentation and uphold high engineering standards.