LATAM Non-Financial Regulatory Reporting Operations Head – C14

Citi

Group Manager overseeing non-financial regulatory reporting processes and team management within a large matrixed organization. Ensuring adherence to regulations while driving strategic initiatives for operational efficiency.

Posted 7/20/2026full-timeBogota • 🇨🇴 ColombiaLeadWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates extensive experience in managing non-financial regulatory reporting processes, ensuring compliance with regulations and internal policies while driving strategic initiatives for operational efficiency. Proven ability to lead and develop high-performing teams in a complex, matrixed environment.

Highest-signal resume keywords

Regulatory Reporting ManagementTeam LeadershipStakeholder EngagementAnalytical ThinkingMS Office Proficiency

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Regulatory ReportingOperational ProcessesData IntegrityProcess ImprovementPerformance ManagementCapacity PlanningCompliance StandardsTransaction ReportingAI PrinciplesData Science Principles

Soft Skills

Interpersonal SkillsInfluencing SkillsCoachingCollaborationWorkload Management

Tools & Technologies

MS ExcelMS PowerPointMS SharePoint

Industry Keywords

Non-Financial Regulatory ReportingGovernanceService Level AgreementsCross-Functional EnvironmentMatrix Organization

About the role

Key responsibilities & impact

Manage multiple non-financial regulatory reporting teams or a functional area.
Identify stakeholders and key organizations in order to build and manage relationships with each.
Be accountable for the end-to-end execution of non-financial regulatory reporting processes, ensuring adherence to regulatory requirements, internal policies, and control standards.
Review processes, procedures, strategy changes, and capacity plans to ensure productivity, inventory control, and turnaround time according to Service Level Agreements (SLAs).
Represent the NFRR function in senior governance and management forums, presenting reporting metrics, control assessments, and remediation updates to senior leadership.
Drive strategic initiatives to enhance the reporting ecosystem, including standardization and automation to improve data integrity and operational efficiency.
Act as a key liaison to senior partners in Compliance, Risk, Technology, and Business to align on expectations and drive process improvements.
Significant interaction with a wide range of senior bank and risk management colleagues, as well as external stakeholders such as regulators / auditors.
Engage with Product and ICRM stakeholders in strategic conversations around regulatory report design and ensuring conformance with new or amended regulations.
Provide full people management responsibility for a team of VPs, AVPs, Officers, and Analysts, including performance management, career development, and succession planning.
Build an effective team through hiring exceptional candidates, coaching, collaboration, and motivation of staff.
Mentor and guide direct reports, fostering a culture of compliance, accountability, and continuous improvement.
Continue professional development to keep abreast of emerging technologies, methods and best practices.
Oversee the management of regulatory reporting issues and their remediation, ensuring sustainable solutions are implemented to prevent recurrence.
Resolve highly complex and varying issues that have substantial potential impact.

Requirements

What you’ll need

10+ years of experience in Operations, preferably in regulatory reporting space
Proven record of achievement in leading teams in a large, matrixed organization.
Solid experience in transactional regulatory reporting.
Proven experience working with demanding business stakeholders within a cross-functional matrix environment.
Deep understanding of regulations and operational processes.
Strong interpersonal skills to influence and spur change, facilitate, and enhance performance within a cross - functional environment.
Proven experience leading a team.
Analytical thinking skills.
Effective workload management.
Adequate level of proficiency with MS Office: Excel, PowerPoint and SharePoint with experience presenting to stakeholders and senior leadership.
Understanding of AI and Data Science principles and their strategic application.
Experience working both independently and in a team-oriented, collaborative environment.

Benefits

Comp & perks

Health insurance
401(k) matching
Flexible work hours
Paid time off
Professional development opportunities