Citi

SDET

• Design, develop, and maintain robust automated testing frameworks for Java-based enterprise applications
• Write and maintain automated unit, integration, API, contract, and system-level tests
• Ensure high test coverage, test reliability, and meaningful validation of functional and non-functional requirements
• Review and provide feedback on test code and production code with a strong focus on testability and correctness
• Partners with architects and developers to ensure systems are designed for testability, scalability, and resilience
• Contribute to architecture and design discussions, identifying testing risks and defining validation strategies early
• Analyze complex failures, flakiness, and production defects to determine root causes and long-term prevention
• Drive adoption of quality gates, metrics, and best practices across CI/CD pipelines
• Work closely with product owners, business analysts, and engineers to translate requirements into clear, testable acceptance criteria
• Champion automation-first and shift-left testing practices across teams
• Continuously improve testing tools, frameworks, and processes to enhance engineering productivity and delivery confidence
• Mentor junior and mid-level engineers on automation design, test strategy, and quality engineering principles

Senior Software Development Engineer in Test – Vice President

Analyst

• Responsible for securities transaction processing execution
• Providing analytic support to traders and supporting review of derivative products
• Following established procedures to identify problems related to securities and derivatives settlement
• Assisting in resolving problems by identifying and selecting solutions
• Delivering reports to satisfy management requirements
• Providing assistance in the implementation of process improvements
• Minimizing risk to the bank through increased knowledge of procedural requirements
• Timely management and escalation of all requests inquiries issues errors
• Utilizing strong communication, interpersonal and diplomacy skills

Securities & Derivatives Associate Analyst

• manage preparing and reviewing loan documentation
• providing support to a variety of tasks related to the loan process
• independently processing and closing loans within a complex loan operations environment
• providing day-to-day loan transactional processing which may include booking cash transactions and making payments
• performing loan reconciliations
• input of general ledger entries and (complex) calculations
• support an expansive and/or diverse array of products (risk and control) /services
• follow established procedures to identify and resolve problems related to loan documentation/processing activities
• make recommendations to management to support process improvement
• resolve problems by identifying and selecting solutions through the application of acquired technical experience
• design and analyse moderately complex loan documentation reports to satisfy management requirements
• minimize risk to the bank through increased knowledge of procedural requirements

Loan Documentation and Processing Associate Analyst

iOS Engineer

• Working Knowledge & experience of iOS native development is mandatory
• Address a variety of responses to problems, questions, or situations by applying established criteria to directly influence development outcomes
• Accountable for development, design, construction, testing and implementation and write secure, stable, testable and maintainable code
• Take the time to fully learn the functionality, architecture, dependencies, and runtime properties of the systems involved with your projects
• Understand the business context and the associated customer use cases.
• Drive clarity into technical implementation by driving system build and performance discussions.

iOS Developer

Account Manager

• Originate, manage, and grow new, multi-product and multi-country client relationships.
• Own, respond to, uncover and anticipate future needs, roadblocks, business & industry risks and headwinds
• Drive innovation on the solutions we provide clients through partnerships with product specialists and subject matter experts, while structuring deals that balance risk and reward.
• “Be the Best” for our clients by understanding and delivering on clients’ holistic operational, risk management, financing and strategic agenda.
• Be responsible for Client-level planning, budget and revenue responsibilities.
• Identify cross-sell opportunities to deepen and increase share of wallet.
• Drive complex multi-product solutions across multiple geographies, such as regional cash management solutions, coordinated hedging solutions and Capital raising solutions, etc.
• Work closely with Credit Loan Management and Independent Risk to ensure the establishment of new credit relationships as well as the monitoring of the existing credit portfolio.
• Ensure compliance with regulatory requirements and Citi's policies / guidelines at all times
• Calls on clients to deepen relationships and proactively owns, responds to, uncovers and anticipates future needs, roadblocks or risks and expectations
• Introduces solutions to clients in building and strengthening an effective portfolio
• Works with product specialists and subject matter experts to structure innovative and customized solutions that meet clients’ individual needs
• Works closely with Case Manager on the on-boarding and retention of clients, ensuring the appropriate “Know Your Client” (KYC) and other compliance deliverables are met;
• Identifies cross-sell opportunities to deepen and increase share of wallet;
• Maximizes client experience by proactive sharing markets updates, trend and intelligence
• Drives innovation in the solutions we provide clients and further developing our business where necessary and appropriate
• Networks with clients to identify avenues for new business opportunities;
• Administrate the credit relationship of the client, coordinating and supervising the entire process, ensuring the proper application of policies and institutional processes
• Ensures compliance with regulatory requirements and Citi's policies / guidelines at all time
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Mid-Corp Relationship Manager – Digital Tech & Comms, Director

Customer Support

• Manage a portfolio of high-profile clients, ensuring queries are acknowledged, investigated and resolved timely and professionally and in line with departmental standards
• Provide coaching and support to team and serve a point of contact for escalations
• Develop and maintain client portfolio through regular calls and face to face interaction, as needed
• Inform clients about problems (system failures, market issues) and provide regular resolution updates
• Advise on and advocate the implementation of process improvement and reengineering to improve client experience
• Maintain knowledge of new market and regulatory requirements affecting client portfolio/base
• Escalate customer feedback, processing delays and errors appropriately
• Conduct necessary analyses to resolve problems, liaising with internal teams on escalation, as necessary
• Complete tasks such as reviews, audit preparation, capacity planning, reporting and maintain control environment
• Participate in and advise on inquiry-volume reduction, client experience initiatives and cross-departmental initiatives
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets

Customer Service Associate Analyst

Financial Planning and Analysis

• Lead or oversee underwriting for leveraged finance transactions, including LBOs and non‑sponsor corporates
• Review and challenge enterprise valuation models, operating forecasts, and financing structures
• Prepare and present credit approvals, articulating risks, mitigants, and key assumptions to senior Business and Risk stakeholders
• Oversee periodic credit reviews, covenant compliance, and ongoing portfolio monitoring
• Identify emerging risks, market trends, and early warning signals across the leveraged lending portfolio
• Contribute to portfolio‑level analyses and materials for senior management and governance forums
• Partner daily with Debt Capital Markets, Investment Banking, Corporate Banking, Risk, and Legal
• Ensure transactions are structured and documented in line with internal standards and regulatory expectations
• Support global leveraged lending initiatives and governance enhancements
• Provide guidance and oversight to Analysts and Associates, including coordination with offshore teams
• Mentor junior team members and support development of leveraged finance credit skills
• Act as a thought partner in refining underwriting standards and best practices

Vice President – Leveraged Finance, Credit Underwriting

• Apply in-depth knowledge of loan servicing concepts and procedures to manage more complex tasks across loan servicing processes, while also providing guidance to junior team members across the day to day loan servicing process
• Collaborate with internal partners (i.e. Risk Mgmt., Compliance and Legal) to coordinate processes and resolve issues
• Serve as the main point of contact and maintain strong working relationships with clients, business partners and syndicate members, to ensure smooth resolutions of any requests, inquiries, issues, and errors related to loan servicing
• Apply in-depth knowledge of concepts and procedures within loan servicing process to conduct data analysis, evaluations and resolve complex loan issues
• Design and analyze complex reports for loan servicing activities to satisfy management requirements and escalate controls gaps and issues to management
• Identify inefficiencies in current processes, develop strategies and lead the implementation of procedures to streamline loan servicing operations
• Ensure loan servicing activities adhere to Risk Mgmt. & Compliance procedures, while implementing mitigation strategies as needed
• Serve as a checker to analysts and intermediate analysts, providing constructive feedback and insightful guidance
• Serve as an approver to release low/medium value payments
• Conduct regular training and brown bag sessions to enhance team knowledge and skills

Senior Loan Documentation & Processing Analyst

Vice President

• Deeply knowledgeable and experienced in managing complex, critical, and large professional disciplinary areas within Citi Loan Servicing
• Possesses deep integration of subject matter and industry expertise, with a solid grasp of industry practices and standards
• Accountable for the delivery and end results of a comprehensive range of services across core business activities to one or more businesses or geographic regions
• Oversees executive management and oversight of initiatives such as procedure development, training, reporting, KPI/SLA management, and control identification/implementation
• Recognized as a technical authority within a specific business area, offering advice and counsel on technology and operations
• Responsible for developing and/or refining new techniques and policies that set industry standards
• Requires advanced judgment to evaluate complex issues, understand business and commercial implications of technical contributions, navigate conflicts, overcome obstacles, and reduce bureaucracy
• Essential to possess a comprehensive understanding of how various areas within a function interact to achieve objectives
• Systematically deconstructs and communicates complex information using advanced communication and diplomatic skills, mindful of diverse audiences
• Guides, mentors, influences, and persuades colleagues (often at a senior level) and may interact with external customers.
• Manage a team of eight or more

Loan Document and Processing Group Manager – Agency Deal Closing, SVP

Collections

• Performs Collections Specialist 3 duties plus:
• Uses advanced negotiation skills to resolve escalated calls.
• Coaches trains lower level Collectors and new team members.
• Prioritizes workflow to help identify process improvements.
• Interprets procedures instructions by choosing among alternatives to resolve problems.
• Works under limited supervision.
• May support an expansive array of products services.
• Demonstrates technical administrative expertise.
• Applies specialized functional area skills and basic knowledge including underlying professional technical principles or standards, which are well defined.
• Understands how duties relate with others in the team unit and how the unit integrates with others in accomplishing the work of the function.

Collections Specialist

Community Manager

• Consult with customers about their financial situation, financial and personal objectives and lending needs for the purpose of helping them achieve their home ownership goals.
• Collect and analyze information about the customer's financial situation, financial and personal goals, tolerance for risk and change, plans for the future, income, assets, debts, cash flow, and credit history.
• Analyze financial information for customers to make an initial assessment regarding whether the customer and the property may qualify for a particular lending solution.
• Make recommendations to customers about which lending solutions would best meet the customers' financial and personal objectives
• Advise customers about the consequences, risks, and benefits of alternative lending solutions.
• Promote Citi's brand, and promote Citi as the provider for lending and other financial solutions. This includes promoting Citi and its financial services to real estate agencies, builders, other referral sources, and customers.
• Visit customers outside of Citi's offices, with such visits to vary based on clientele, geography, market conditions, and other factors.
• Work as a team with all internal partners to support and grow our customers.
• Refer customers who seek financial services other than lending solutions to the appropriate Citi professionals.
• Partner with Operations teams to ensure the seamless transfer of the loan application in order to provide documents to the Processors and acquire any additional information needed by the Processors and/or Underwriters.
• Work with Processors/Closers and customers to ensure the timely closing of the customer's loan.
• Go outside to key referral relationships (Realtors, CPA's, Builders, etc.) to drive mortgage business into the bank.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
• Introduce clients to segment partners when appropriate (including but not limited to Bank, Wealth Management, Small Business, Cards, etc.
• Keep abreast of trends and developments in local marketplace, as well as changing rules and regulations across the industry, and expand internal and external network to better serve clients and industry professionals.
• Attend a minimum of 2 – 3 Diverse Realtor and/or affordable housing nonprofit events per month.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Mortgage Community Lending Officer

• Investigate and analyze data, then, prepare & present observations and challenges regarding risk to delivery using tools and reports/scorecards/metrics
• Own the review and provide assessments of BoW to determine presence of the required reviewers and that reviews are being completed timely and accurately
• Own the Quality Control Review tooling (in Reviews@Citi) and raise/track enhancements and incidents as necessary to ensure a seamless process
• Analyze, prepare, and present materials for quarterly thematic reviews
• Build partnerships with PM Execution teams and the Organization PMOs to ensure the comprehensiveness and accuracy of data to positively impact the overall quality of the reviews and suitability of deviation requests
• Maintain documentation of your work
• Keep current with Citi’s Program & Project Management practices, Standards, Policies, and Citi Solution Delivery Life Cycle (CSDLC)

VP Quality Control Review - Oversight Analyst

• Provide support to Front Office Sales and Trading around lifecycle management
• Trade handling across equity hedge and swap side, including trade capture/allocation, trade exception clearance and connectivity issue resolution with tech partners
• Support trade capture management, Front to Back reconciliation and identifying operational risk
• Help maintain a culture and environment where processes, risks and controls are continually monitored, and potential risks escalated on a timely basis
• Develop excellent knowledge of bank related systems.
• Utilize strong communication, interpersonal and diplomacy skills to interact with colleagues and stakeholders

Finance Associate Analyst – Delta One

• Fraud Delivery Lead to provide end-to-end technology oversight and delivery for Citi's Fraud projects and initiatives.
• Collaborating with internal teams, service providers, and vendors including planning, execution, and successful delivery for Fraud Book Of work
• Identify, assess, track, and mitigate issues and risks at multiple levels by establishing success metrics
• Guide stakeholders and engineering teams in making informed trade-off decisions, considering business objectives, technical platform strategy, customer experience, and maintainability.
• Partner with multiple technology teams to ensure appropriate integration of functions to meet goals; identify and define necessary system enhancements; analyze existing system logic, identify problems; and recommend and implements solutions.
• Provides expertise in area and an advanced level of understanding of the principles of application support.
• Aptitude for analyzing complex problems, developing practical solutions, and making timely decisions.
• Skilled in identifying, assessing, and mitigating potential project risks to minimize their impact.

Fraud Technology Delivery Lead, VP

• Provide a wide variety of service and investment advice to an Ultra High Net Worth client base within the United States
• Focuses on servicing clients of Citi Private Bank by understanding their investment objectives
• Monitor and provide guidance on the markets to internal and external clients
• Prepare investment policy statements for prospective clients
• Analyze economic trends/activities and advise the effects on the investors’ portfolios
• Recommend changes to the investors’ holdings
• Develop relationships and generate ideas with the bankers and clients
• Engage clients on investment themes and solutions